Central Business Solutions, Inc (A Certified Minority Owned Organization) Address: 37600 Central Court Suite 214 Newark CA, 94560 Phone: (833) 247-8800 Fax: (510) 740-3677 Web: www.cbsinfosys.com Checkout our excellent assessment tool: www.skillexam.com Checkout our job board: www.job-360.net
Customer Marketing Specialist
Location
United States
Posted
16 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Customer Marketing Specialist
Central Business Solutions
Role Description We're looking for a Customer Marketing Specialist to support and scale customer advocacy, reference management, and customer engagement programs. This is a contractor position ideal for an early-career marketing professional looking to gain hands-on experience in customer advocacy, customer marketing, and cross-functional program management within a fast-growing enterprise technology company. This role will help manage customer storytelling, reference fulfillment, and advocacy initiatives that support sales, public and analyst relations, and marketing activities. You'll partner cross-functionally with sales, product marketing, corporate communications, and field marketing teams to help identify customer champions, manage advocacy workflows, and deliver a best-in-class customer experience. This is an excellent opportunity for an early-career marketing professional who is highly organized, collaborative, and excited to grow within a fast-paced environment. HOW YOU'LL SPEND YOUR TIME HERE: - Support the day-to-day execution of the customer advocacy program - Lead the UserEvidence Advocacy hub including customer recruitment and driving engagement activities - Secure third-party customer reviews through platforms such as Gartner Peer Insights and G2 - Conduct sales outreach to identify customers for speaking opportunities, external quotes, and advocacy activities - Source and build targeted customer lists based on products, industries, use cases, and strategic initiatives - Create and maintain customer speaker profiles, tagging, attributes, and reference content within ReferenceEdge while supporting ongoing data management initiatives and additional platform projects as needed - Be creative and introduce fresh ideas, strategies, and processes - Use AI tools and modern workflows to improve productivity and efficiency Qualifications - 2–5 years of experience with customer reference programs, customer marketing, or advocacy marketing functions - Demonstrated success building strong relationships and working collaboratively across teams - Strong program and project management skills; ambitious, organized, and eager to learn - Ability to manage multiple priorities and adapt quickly to changing business needs - Excellent oral and written communication skills with an innate attention to detail - Results-oriented, independent thinker focused on execution and follow-through - Experience working with enterprise SaaS or technology companies preferred Requirements - UserEvidence Advocacy - ReferenceEdge - Salesforce - Jira - AI tools such as Claude Company Description Central Business Solutions, Inc is a Certified Minority Owned Organization. Checkout our excellent assessment tool: http://www.skillexam.com/ Checkout our job board: http://www.job-360.net/ Central Business Solutions, Inc 37600 Central Court Suite 214 Newark CA, 94560 Phone: (833) 247-8800 Fax: (510) 740-3677 Web: http://www.cbsinfosys.com
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