• Provide project management of software migration projects for clients on the IBM Z platform. • Consult with management and review project proposals to determine goals, time frame, funding limitations, procedures for accomplishing project, and allocation of resources. • Analyze the need for and provide the necessary project management for project planning, execution (including the development of project plans). • Report on project activities, changes in scope, challenges and requirements to the leadership team as a strategic tool in keeping implementers and decision makers moving toward consistent, business or mission-focused goals and objectives. • Communicate with management internally and at the customer on ongoing status, milestones, and project risks. • Review and analyze process & procedures in order to find opportunities for improvement and increased efficiencies, then help drive implementation of these improvements. • Monitor, assess, and improve the effectiveness of program best practices, ensuring continual process and quality improvement with a primary focus on the client account.

• Coordinate with local leadership to support AML hiring, onboarding, and training • Conduct monthly touchpoints, facilitate Lunch & Learn sessions, and provide PACE performance support • Oversee program launches using established templates and project plans • Support AML and client introductions, facilitate Value Measure Process setup for contracts with financial commitments • Participate in client reviews and corporate QBRs • Oversee customer performance tracking and drive change management/continuous improvements projects • Drive program governance, performance tracking, and continuous improvement • Track program value, milestones, AML activity, and RFP support metrics • Maintain AAMP Teams Channel with SOPs, playbooks, and templates • Lead the design and evolution of analytic tools across Development and Production environments • Create and maintain Smartsheet project plans and workstream documentation • Assess and qualify new opportunities to support both AAMP program growth and broader PCS equipment initiatives • Support and shape RFP responses and solution development • Deliver commercial training to Sales Directors, Care Alliance teams, and HSAMs • Serve as a subject matter expert influencing solution design and deal strategy • Participate in contract reviews to ensure alignment with scope and value

Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid Job Description The Engagement Manager (EM) plays a pivotal role in managing and delivering professional services engagements, acting as the liaison between the services and sales organisations. The EM ensures the seamless execution of customer projects while maintaining clear communication and alignment with internal stakeholders. Key Responsibilities: 1. Services Bookings Forecast: o Develop and maintain accurate forecasts for service bookings. o Monitor trends and provide insights to optimise resource planning. 2. Services Delivered Revenue Forecast: o Manage and predict revenue generation from delivered services. o Collaborate with relevant teams to track financial performance against forecasts. 3. Services Scoping: o Define and document the scope of services engagements. o Ensure alignment with customer needs and organisational capabilities. 4. Services Engagement Management and Project Oversight: o Utilise project management methodologies to plan, execute, and monitor services engagements. o Oversee the progress and delivery of services projects, ensuring they are completed on time, within scope, and on budget. o Develop and manage project timelines, resource allocation, and deliverables. o Regularly communicate with stakeholders to provide updates, manage expectations, and address risks proactively. o Drive continuous improvement by gathering feedback and incorporating lessons learned into future projects. 5. Sales Organisation Support: o Act as the key reference point on services for the sales team, providing clear and timely updates. o Support the sales-to-services handover process to ensure smooth transitions and alignment. 6. Administrative Responsibilities: o Manage Kimble engagement assignments to ensure accurate and timely resource allocation. o Approve Salesforce quotes for services engagements. o Validate the handover from Solution Consultants to the Professional Services team. o Proactively raise flags to address potential risks or concerns in project delivery. Qualifications Ideal Candidate Profile: Looking for 5+years of experience in project management or an Engagement Manager. The successful candidate will have strong project management expertise and the ability to coordinate multiple stakeholders across different teams. They should demonstrate excellent organisational and communication skills, and possess a collaborative mindset to work effectively with cross-functional teams. The ideal candidate will have experience in services management, project planning, and customer-focused delivery. Tools and Resources: The role will involve leveraging platforms such as Kimble and Salesforce for operational management and project tracking. Training and support will be provided to ensure efficient use of these tools. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. IIf you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: - Permanent Contract and a competitive compensation package. - Health insurance through our partnership with ACKO, including OPD coverage for dental, vision, health check-ups, consultations, and pharmacy expenses. - Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. - Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22 days of holidays we offer). Plus, company-paid bank holidays (12), sick days (10-30), bereavement leave (5), and 3 days per year for volunteering. - Free access to professional training platforms to explore your interests and enhance your skills. - Stay covered against accidents, bodily injuries, and disabilities with our personal accident insurance policy, providing assurance with coverage up to three times your annual CTC. - New mothers are entitled to up to 26 weeks of maternity leave, with the flexibility to use up to 8 weeks before the expected delivery and the remaining 18 weeks after. Birth fathers can take 6 weeks of paternity leave, while adoptive parents are eligible for 26 weeks of leave for mothers and 6 weeks for fathers. - Under the Payment of Gratuity Act, receive gratuity at the rate of 15 days of basic pay for every completed year of service, provided you've been employed by the company for a minimum of 5 years. Gratuity is payable at retirement or resignation based on your last drawn basic pay. - Bonuses for referring successful hires after three months of continuous employment. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

Title: Senior Manager - Design Location: Sydney, Barangaroo, NSW 2000 Australia Job Description: Company Description Let's create a more sociable future together At Endeavour, we're totally into what we do. With a portfolio that includes Dan Murphy's, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it's what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you! Job Description - Love what you do and leave your mark - Hybrid ways of working - We need someone who is creatively gifted to challenge thinking and have a background that is more creative than executional, focusing on user experience The Senior Manager of Design is the strategic lead for the end-to-end customer journey. This role defines the standards for UX, UI, and Service Design across all retail touchpoints. A critical component of this role is managing a Hybrid Partner Model, overseeing external design agencies and contractors to ensure that all outsourced work meets the internal "Definition of Great" and integrates seamlessly into the broader retail ecosystem. Sound good? Read on. Here is a taster of what you can expect in this role: - Design Authority & Partner Governance - External Design Oversight: Act as the primary design gatekeeper for all partner-led work. Review and approve wireframes, high-fidelity UI, and service blueprints created by external agencies to ensure alignment with brand standards. - Creative Direction: Provide clear, actionable creative briefs to partners. Lead "critique" sessions to ensure external teams understand the nuances of the retail strategy and customer personas. - Partner Onboarding: Develop and manage the "Design Playbook" for partners, including access to the Design System, research repositories, and brand assets to ensure day-one productivity. - Design Standards & System Management - Design System Stewardship: Maintain a centralized Design System (Figma) that serves as the "Single Source of Truth" for both internal squads and external partners. - Service Design Blueprinting: Architect the omnichannel journey, ensuring that partner-designed digital features align with physical in-store service standards and operational capabilities. - Quality Assurance (QA): Conduct regular audits of partner output to ensure compliance with WCAG accessibility standards and mobile-first retail best practices. - Strategy & Retail Innovation - Omnichannel CX Strategy: Define how digital interfaces (Web/App) interact with physical retail environments (In-store kiosks, POS, Staff devices). - Research & Validation: Direct partner-led user research and usability testing. Synthesize findings into actionable design improvements that drive retail conversion and Customer Lifetime Value (CLV). - Data-Driven Iteration: Use analytics and A/B testing data to hold partners accountable for the performance of their designs, focusing on friction reduction in the "Path to Purchase." - Leadership & Design Operations (DesOps) - Resource Orchestration: Balance the workload between the internal design team and external partners to ensure the product roadmap is supported during peak delivery periods. - Cross-Functional Collaboration: Partner with the Senior Delivery Manager to ensure partner-led design sprints are synchronized with engineering build cycles Qualifications Now let's talk about you: Professional Expertise - Partner Management: Proven experience managing creative or UX agencies, including budget oversight and performance evaluation. - Retail Design Mastery: Deep knowledge of e-commerce UI patterns (e.g., faceted search, mini-carts, guest checkout) and physical service design. - Tooling Proficiency: Expert-level use of Figma (specifically Library Management and Branching) to manage multi-user design environments. - Standards & Accessibility: Mastery of WCAG 2.2 and inclusive design principles within a commercial context. Experience & Qualifications - Leadership: 10+ years in design, with at least 4 years in a leadership role managing multidisciplinary teams (internal and external).We value diverse career paths and equivalent professional experience. - Portfolio: Evidence of leading large-scale retail transformations or omnichannel projects involving multiple stakeholders and vendors. - Education: Degree in Design (HCI, UX, Interaction), Psychology, or a related field. Success Measures (KPIs) - Brand Consistency: 100% of partner output adheres to the centralized Design System. - Delivery Velocity: Reduction in the "Feedback Loop" time between partner submission and internal approval. - Conversion Impact: Measurable improvement in retail KPIs (e.g., Checkout completion rate) for partner-designed features. - Partner ROI: Quality of output vs. cost of external engagement, measured through periodic vendor reviews The benefits are good too! - We offer hybrid ways of working - An exclusive discount card for BWS, Dan Murphy's, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs - Your health and wellbeing is your most important asset, and as one of our valued team members, it's our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing - Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big. At Endeavour, we value being a workplace where everyone's welcome - if you meet a number of the requirements (and not all), we encourage you to apply. Additional Information We are together creators With a portfolio that includes Dan Murphy's, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We're serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll. We're all about creating a more sociable future - for our customers and each other. If this job excites you - and you're close-enough on the requirements, reach out, we'd love to hear from you. You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au. Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes. #WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup