• Вибудовувати довгострокові стосунки з ключовими VIP-клієнтами та експертами • Забезпечувати найвищий рівень сервісу та індивідуального підходу для кожного VIP • Масштабувати підходи до роботи з VIP-аудиторією, впливаючи на retention та лояльність • Побудові персоналізованої VIP-екосистеми, що забезпечує комфорт та залученість ключових клієнтів • Впровадженні нових рішень для підвищення рівня сервісу на глобальному рівні • Аналізі потреб клієнтів і оптимізації бізнес-процесів для збільшення цінності експертної команди • Прямому впливі на метрики задоволеності, утримання та розвитку клієнтської бази

• Develop an understanding of your customers’ business drivers and challenges. • Establish a strategic advisor relationship with your customers. • Proactively offer strategic insights and solutions to address customer challenges. • Identify opportunities for expanding the scope of Avinode Group’s products. • Communicate and share customer needs and pain points with Product to influence product roadmap enhancements. • Stay updated on industry trends by attending events and conferences. • Log activities and tasks consistently and track sales opportunities in Avinode Group’s CRM system.

Your Role at a Glance The Manager of Strategic Partnerships is responsible for successfully driving Mastercam’s relationships with external businesses across a variety of verticals. Focusing on developing, implementing, and optimizing programs that enhance Mastercam’s market presence and revenue growth, this role will focus on sustaining and enhancing mutually beneficial relationships with hardware manufacturers, software developers, academic institutions, and other relevant partners. Key responsibilities include managing partnership programs, fostering alliances with partners, providing intelligence into Mastercam’s “partner to acquire” pipeline, and reporting on overall program effectiveness. The role requires a proven, collaborative approach with the sales, marketing, product development, and customer success teams to align partnership initiatives with Mastercam’s overall business objectives. How You’ll Drive Success Partnerships & Alliances Identify and develop partnerships with hardware manufacturers, software developers, academic institutions, and other key players in the manufacturing industry to accelerate Mastercam’s go to market strategies, revenue, and market position. Negotiate and manage partnership agreements to maximize mutual benefits and revenue opportunities. Collaborate with cross-functional teams to integrate partner solutions with Mastercam’s offerings, ensuring seamless customer experiences. Identify opportunities and develop plans to collaborate on new projects and programs with strategic partners to accelerate Mastercam’s overall market position and growth. Provide investment opportunities (joint venture, minority share, grant funding, acquisition, etc.) to colleagues in Corporate Development as part of Mastercam’s “partner to acquire” pipeline. Assist the Corporate Development team in identifying cross-business unit collaboration with the Sandvik network. Program Development & Execution Develop and implement a comprehensive partnership strategy that aligns with Mastercam’s business goals, including programs for third-party developers, OEMs, academic research, and other key areas. Monitor and analyze partnership program performance, providing regular reports to senior management. Develop business cases to support funding for partner programs, projects, and events. Collect, analyze, and report on feedback from partners on their satisfaction, engagement, and utilization of Mastercam’s partner programs. Identify opportunities for improvement and growth within the partnership programs. Provide direction to the myMastercam and Customer Success teams for developing self-service portals, tools, resources, and information to ensure a high level of engagement and utilization of various partner programs. Collaboration & Communication Collaborate with sales, marketing, product development, and customer success teams to ensure alignment and support for partnership initiatives. Create and distribute announcements of strategic partnerships and programs to internal and external stakeholders, building awareness of Mastercam’s strong partnership network. Develop and present material to potential partners through various formats including live presentations, webinars, pre-recorded videos, email, newsletters, and social media in collaboration with marketing to increase program awareness and effectiveness. Communicate effectively with partners, providing clear guidance and support to help them succeed. Represent Mastercam at industry events, trade shows, and partner meetings to promote partnerships and build relationships. Be a key member of the Mastercam Corporate Development team, leveraging your industry insights and knowledge to help Mastercam's inorganic growth strategies, including participating in business development, M&A, and integration activities. The Talents We’re Seeking Education & Experience Bachelor’s degree in related business field or equivalent experience. Minimum of 10 years’ experience in program management, partnerships, or a related role within the CAD/CAM software industry or similar technology sector. Proven track record of success managing partner programs and strategic partnerships. Proven knowledge and understanding of the manufacturing industry, CAD/CAM software, CNC Machining and related hardware. Excellent negotiation, communication, and interpersonal skills. Ability to work independently and collaboratively in a fast-paced environment, with a keen ability to execute and drive projects to a positive conclusion. Strong analytical and problem-solving skills, with a proven ability to multi-task and manage multiple projects at once, projecting a positive outward demeanor. Solid time management skills and a proven track record of working successfully in a team environment. Above average communication skills, both written and verbal, with the ability to provide accurate and timely information in a succinct and easy to understand manner. Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint). Willingness to travel as needed, including internationally. Required Skills Business Acumen: Ability to navigate complex business environments and drive sales growth. Communication Proficiency : Strong verbal and written communication skills, proficient in Microsoft Office Suite, and capable of delivering information succinctly. Collaborative Approach: Proven ability to build relationships, work in a decentralized organization, and engage with diverse cultural and economic backgrounds. Technical Expertise: Experience and deep understanding of CAD/CAM, including the technical processes and manufacturing realities of our Partners, OEMs, and Customers. Problem Solving: Strong analytical skills, creative thinking, and a solutions-oriented mindset. Organizational Skills: Ability to plan, budget, and manage resources efficiently. Team Collaboration: A collaborative team player who communicates clearly and persuasively. Who We Are At Mastercam, we do not just keep pace with manufacturing—we set the pace. For over 40 years, we have been the name behind the breakthroughs, the partner for those who refuse to settle. When the industry says “too complex,” we say, “challenge accepted.” We are more than software. We are a movement of makers, innovators, and problem-solvers driving transformation across the globe. Backed by a network of 400 Channel Partners and a thriving developer community, Mastercam delivers the tools and expertise to turn ambitious ideas into flawless reality. From aerospace to automotive, medical to education, we empower manufacturers to push boundaries and redefine what is possible. As part of Intelligent Manufacturing and the Sandvik Group, we are leading the charge in digital transformation. Our team of 350+ professionals is united by a single mission: to help achieve precision, productivity, and performance without compromise. Our Core Values? They are not just words. They are how we win: Winning Together: Collaboration is not optional—it is the engine that drives us. Curiosity: We question, we explore, we innovate. Every day. Responsibility: Safety, integrity, and sustainability aren’t boxes to check—they are the foundation of trust. Customer-Focused : We listen. We adapt. We deliver. Always. Innovation. Collaboration. Growth. That is the Mastercam way. Explore more at www.mastercam.com , connect on LinkedIn , and join the conversation with #mastercam. The next big challenge is waiting—are you ready to accept? It is the policy of the company to provide equal employment opportunities to all employees and employment applicants without regard to race, color, religion, sex, or national origin or any other classification protected by applicable local or state laws. EOE/M/F/Vet/Disabled are encouraged to apply. We are an E-Verify Employer.

• Manages the full sales cycle, including prospecting, relationship development, proposal generation, closing, and post-sale follow-up • Identifies and pursues new business opportunities while maintaining and growing existing customer relationships • Builds and maintains a strong sales pipeline and accurately forecasts territory performance • Develops long-term relationships with customers by understanding their needs and recommending appropriate solutions • Converts leads into long-term customer relationships through proactive engagement and consistent follow-up • Maintains regular communication with customers via phone, email, virtual meetings, and in-person visits • Responds promptly to customer inquiries regarding product features, pricing, purchasing options, and technical support • Maintains accurate records of sales activities, opportunities, and customer interactions within the CRM system • Maintains ongoing post-sale engagement to support long-term customer satisfaction and retention • Participates in sales meetings, product training, and professional development activities • Collaborates with internal teams to ensure successful customer outcomes • Travels within the assigned territory to meet with customers and attend industry events, conferences, and tradeshows