• Support and maintain PgMO processes, governance standards, and operating procedures — ensuring consistency across the organization • Consolidate program and project data into status reports and dashboards for leadership and stakeholders • Coordinate and support PgMO meeting cadences — prepare agendas, capture minutes, track actions, and follow up on commitments • Maintain and organize PgMO document libraries, templates, and knowledge repositories so information is always current and accessible • Monitor risk and issue logs across programs — escalating items that need attention and keeping registers up to date • Support onboarding of new team members into tools, processes, and standards • Identify operational bottlenecks and recommend process improvements to increase PGMO efficiency

• Ensure assigned OKD regional pods function smoothly through strong scheduling, coordination, and logistics for regional visits, weekly pod meetings, and additional touchpoints. • Monitor and track regional execution of One KIPP initiatives and core OKD processes, creating the visibility the Regional Superintendent and pod need to stay ahead of risks. • Build and maintain the data reporting and monitoring structures that supports pod operations. • Serve as a thought partner to Regional Superintendent on implementation challenges, sequencing of initiatives, and regional capacity considerations.

Growth Operations Manager Hybrid Location: New York, New York, United States Job Description NoGood is looking for a Marketing Operations Manager to own the operational backbone of our agency, and to automate as much of it as possible. This role sits at the intersection of automation engineering, project management, and agency operations. You won’t just manage processes and timelines; you’ll actively design, build, and maintain the automation infrastructure that powers how the entire company operates: from time tracking compliance and ClickUp hygiene to multi-system workflows in Make and n8n that eliminate manual overhead across every team. You’re someone who sees a repetitive manual process and immediately starts mapping the trigger, conditions, and actions to automate it. You’re comfortable in webhook payloads and API docs, at home in no-code/low-code environments, and can write a script when the platform can’t handle the logic. You understand data flow across a SaaS tool stack and can debug a broken Make scenario as fast as you can build a new one. You’re equal parts automation builder and ops enforcer. The person who brings structure without slowing teams down, and eliminates toil without needing to be asked twice. We are: NoGood is an award-winning, tech-enabled growth consultancy that has fueled the success of some of the most iconic brands. We are a team of growth leads, creatives, engineers and data scientists who help unlock rapid measurable growth for some of the world’s category-defining brands. We bring together the art and science of strategy, creative, content and growth expertise into a single cohesive team, powered by robust data analytics and proprietary AI tech. Based in NYC, we support partners globally, with a client partner roster that includes VC-backed startups, scale-ups, and Fortune 500 companies such as Nike, Oura, Spring Health, TikTok, Intuit, P&G, and more. Since 2016, we’ve been delivering what others only promise. Why settle for good enough if you can be up to NoGood? We are looking for: We're looking for a technical Growth Operations Manager to join our Growth Systems & Engineering team. You'll own the automation infrastructure and operational workflows that keep NoGood running, building the integrations and pipelines that eliminate manual work, and then owning the processes that run on top of them. This isn't a pure builder role and it isn't a pure ops role. You'll split your time between building automations in n8n, maintaining the systems that connect our tool stack, and owning the operational layer those systems support, time tracking compliance, project hygiene, platform access, and internal SOPs. If you've built real automations, worked with APIs, and also have the operational instinct to know what needs to be systematized in the first place, this role is for you. You have: - 1–2+ years in marketing operations, agency operations, or growth/marketing operations — agency experience strongly preferred - End-to-end automated workflows using n8n and native platform automations across a modern ops and marketing tool stack - Webhook-based integrations and REST API connections between SaaS platforms - Automated reporting pipelines that surface project health, time tracking gaps, and team utilization — no manual data pulls - Lightweight Python or JavaScript scripts when no-code tools hit their limits - Comfort operating in a fast-moving, ambiguous environment where you often have to build the process and then run it Bonus - Experience with cloud data warehouses or BI/reporting tools (e.g. BigQuery, Looker Studio) - Familiarity with Slack API or Google Workspace APIs - Experience with Claude API, OpenAI API, or LLM-integrated automation patterns You will do: - Design, build, and maintain automated workflows using n8n and native platform automations, covering time tracking, project management, onboarding/offboarding, client reporting, and internal ops - Own the full automation lifecycle: requirements gathering, flow design, build, testing, error handling, monitoring, and documentation - Integrate disparate tools via APIs and webhooks into cohesive, maintainable automated workflows - Build automated reporting and alerting pipelines that surface time tracking gaps, capacity overloads, project health signals, and utilization variance to leadership, without manual data pulls - Identify and systematically eliminate manual operational tasks across every team, targeting reduction in manual ops overhead - Write lightweight Python or JavaScript scripts when automation platforms require custom logic, data transformation, or API handling beyond what no-code supports - Own project management workspace structure, task hygiene, and delivery timelines across all client engagements - Enforce time tracking compliance across the team, including automated gap flagging and reporting - Own platform security and access management. Onboarding/offboarding automations, SSO/2FA enforcement, and permission audits - Build and maintain internal SOPs for project intake, status reporting, and delivery workflows so the team operates from a single playbook - Support the rollout of AI-assisted internal workflows and agents as we roll them out across the agency Benefits & Perks Of Becoming a NoGoodie: - Earn More, Together: Base Pay + Profit Sharing & Commissions Opportunities - Health First: Premium Medical, Dental & Vision Coverage - Flex Work Environment: hybrid at HQ and remote globally - Set Up Shop: Home Office Stipend - Recharge Anytime: Unlimited PTO Plan - Family First: Paid Parental Leave Plan - Secure Your Future: 401(k) Plan with Employer Matching - Level Up: Mentorship & Career Growth Support - Always Be Learning: Access to Top-tier Resources & Industry Experts - Work Hard, Play Harder: Quarterly Team Trips (Onsite and Offsite) - Mind & Body Wellness: Gym, Wellness, and Access to Mental Health Plans - Fuel Your Day: Free Lunch, Snacks, Cold Brew, & Happy Hours - Grow With Us: Endless Opportunities to Lead & Succeed - Keep on Shining: Ongoing Employee Development Programs EEO & Compensation Transparency Statement: NoGood is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. NoGood complies with federal, state, and local laws on compensation, pay transparency, and pay equity. We take factors including geographic location, education, training, skillset, market rates, certifications, and more into consideration when constructing pay ranges for new and existing roles within our organization. The compensation range for this position is $75,000 - $90,000.

• This is a senior leadership operations position responsible for inbound and outbound warehouse, fleet services, facilities management (including building, grounds, power industrial equipment, sanitation, security), beverage services, transportation (including routing, delivery, and backhaul), operations systems and related third party providers. • Responsibilities include but are not limited to, achieving performance key metrics, expense and revenue management, strategic execution of local and corporate initiatives, compliance with government regulations, safety and security of the building, its contents and people, and management and direction of staff. • Responsible for the wholesome, accurate, efficient, fiscally responsible daily work and safety of inbound and outbound warehouse, transportation (delivery), fleet services, facilities, beverage services departments and associates. • Prepares and executes an annual profit plan with direct input from the management team. • Oversees budget management including labor, benefits, supplies, company assets, capital investments, depreciation, maintenance and repair, and third party contracts. • Evaluates fiscal metrics and adjusts activities to meet or exceed performance expectations. • Coordinates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively. • Strategically adjusts departments’ activities, policies and practices to meet or exceed key performance metrics and customer satisfaction goals. • Actively supports other departments in the achievement of goals. • Analyzes the growth of operating company against facility size to maintain proper storage, receiving, and shipping capabilities for present and future business. • Champions’ efficiency ideas, cost reduction measures and assists with the implementation of changes within areas of responsibility. • Identifies problems and proposes solutions to other members of senior management. • Conducts audits ensuring all required inspections and documentation are completed accurately (including, but not limited to, food safety documentation, DOT records, EPSM, PSM, etc.) and retained to ensure a minimum potential for loss. • Ensures compliance with all insurance pooling requirements; with local, state, federal and provincial regulatory agencies (i.e. OSHA, DOT, FDA, USDA, DOL, CVOR (Canada), etc.) with licensing and logbook requirements and with food safety policies, protocols, and requirements. • Monitors the condition and maintenance of the warehouse, fleet services, equipment, software, ammonia refrigeration system, heating, ventilation, and air conditioning (HVAC) systems, fire protection, and office by ensuring that all are kept consistent with the safety, security, sanitation and appearance standards set by Sysco in an effort to reduce or eliminate operations-related injuries or accidents, damage/loss of product or equipment, and unnecessary costs. • Ensures contingency systems/practices/protocols are in place to eliminate business disruption. • Inspects emergency response or crisis management activities. • Develops and maintains liaisons with local emergency management and other entities to facilitate plan development and response effort coordination. • Assists safety manager with training initiatives. • Evaluates and ensures the appropriate use and updating of all department software systems. • Communicates with merchandising, sales management and marketing associates to collaboratively resolve any customer or delivery opportunities or issues. • Visits customer locations and meets with customers to address issues and assess delivery difficulty. • Provides assistance in the solicitation of new or prospective business by participating in company meetings and presentations when necessary, and in other market area activities to develop and foster the company’s recognition within the business community. • Participates in company decisions as a member of senior staff. • Where applicable, oversees or participates in the interpretation, adherence, and negotiation of the collective bargaining agreement. • As necessary, participate in grievance or arbitration proceedings. • Maintains associate relations through regular department meetings. • Establishes on-going interaction. • Keeps open communication channels with associates by answering questions and explaining policies and procedures. • Monitors associate morale. • Implement or responds to ideas to improve associate engagement and enablement. • Interprets trains and consistently enforces company policies and procedures. • Performs management functions of staff selection, compensation, development, discipline, performance reviews and/or terminations.