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Amsive

We are a data-centric, omnichannel, marketing services agency.

Client Account Manager – OmniChannel, Direct Mail Accounts

Location

United States

Posted

35 days ago

Salary

$75K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Client Account Manager – OmniChannel, Direct Mail Accounts

Amsive

• Serve as the primary, day-to-day client partner, owning overall satisfaction, momentum, and delivery • Build trusted, empathetic relationships with clients, deeply understand their business, and translate objectives into clear, actionable plans. • Support Account Director in driving retention and identifying organic growth opportunities. • Own program clarity and momentum across complex, cross-channel initiatives. • Work moves forward because you are driving it. • Develop and manage internal timelines and workflows, ensuring work is on time, on scope, and on strategy. • Lead status meetings and guide cross-functional teams (Media, Creative, Data, Production) toward clear next steps. • Oversee implementation and delivery of program commitments; manage scope changes by clearly communicating timing and budget implications. • Support development of QBR and annual business review materials. • Collaborate with marketing teams to refine optimization recommendations. • Partner with team members to ideate audience, creative, and channel testing strategies. • Maintain curiosity around data-driven marketing trends and emerging best practices. • Become proficient in Amsive’s tools and systems to ensure operational excellence.

Job Requirements

  • 2-4+ years of experience managing omnichannel marketing programs across Direct Mail, Email, SEO, SEM, and paid media channels such as CTV and Linear TV.
  • 2+ years of experience in an agency environment with proven success managing client relationships.
  • Experience serving as the primary client point of contact for omnichannel campaigns.
  • Skilled at compiling, documenting, and communicating client requirements across internal teams including creative, data, technology, media, and production.
  • Strong written and verbal communicator brings clarity and confidence to every interaction.
  • Highly organized, able to manage multiple projects while maintaining trust and momentum.
  • Strong grasp of marketing and communication principles.
  • Proficient in Microsoft Office, especially PowerPoint and Excel.
  • Comfortable working in regulated environments and compliance-driven workflows.
  • Able to interpret data and translate it into business insight.
  • Demonstrated ability to build and maintain profitable client relationships.
  • Future-minded, with a strong desire to grow into senior client leadership within an omni-channel agency environment.

Benefits

  • Paid time off that includes Unlimited Vacation Time, Annual Sick Days, Mental Health Days, and Holidays
  • Dental, Vision, and Health Insurance
  • 401(k) with a company match program
  • Paid Parental Leave

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