• Make a meaningful impact on the lives of Wisconsin Medicaid members • Part of a collaborative, interdisciplinary team • Deliver coordinated, high-quality care • Monitor member status and direct members to appropriate services • Participate in coordinating member discharge needs • Educate on chronic conditions and preventive health measures • Serve as a clinical resource to iCare staff • Support program development and procedure enhancements

• Lead and manage a team of subcontract administrators and provide mentoring and training to the assigned staff in cradle-to-grave subcontract management • Supervise, develop and manage staff including setting goals and objectives, and assisting staff in meeting those goals and objectives • Build strong relationships with internal business owners to understand business objectives and requirements to support proposals and manage subcontract performance • Ability to find solutions to business needs within the confines of a CPSR-approved system • Use a risk-based approach to developing sourcing strategies and negotiating contract language • Support the team and assist in the negotiations and execution of complex subcontracts and requirements • Ensure the team is obtaining proper approvals from Legal, Compliance, Security, the requesting business area and any other internal stakeholders as may be warranted for each subcontract • Build and maintain external vendor relationships for key subcontractors • Provide input into Strategic Sourcing policies and procedures • Respond to contract audit reviews to satisfy reporting requirements • Capable of resolving escalated issues arising from operations and requiring coordination with other departments

• Oversee and coordinate the end‑to‑end release lifecycle for SAP projects and related initiatives • Collaborate with cross‑functional teams to plan, schedule, and execute software releases in an Agile environment • Ensure release deliverables are completed on time and meet quality standards • Identify, manage, and mitigate release‑related risks and issues • Maintain detailed release documentation and communicate status updates to stakeholders and leadership • Support continuous improvement of release processes, tools, and governance practices • Facilitate communication and alignment between technical teams, business stakeholders, and leadership • Work closely with the Release Manager to ensure all release activities align with organizational goals

• Deliver engaging financial education to participants across multiple channels, including in-person sessions, webinars, and digital communications. • Support the implementation of workplace financial wellness initiatives in partnership with plan sponsors and HR teams. • Serve as a point of contact for participant questions and follow-up, helping connect individuals to additional guidance or advisory support as appropriate. • Collaborate regularly with Employee Engagement team members, Retirement Plan Consultants, and Wealth Advisors to execute on regional goals. • Contribute to national Financial Education & Guidance (FE&G) initiatives and integrate best practices into local delivery. • Maintain accurate activity tracking and documentation using CRM platforms. • Gather participant feedback and sponsor input to inform adjustments to educational content or delivery methods. • Assist with tracking engagement metrics and referral outcomes, supporting visibility to internal stakeholders and plan sponsors. • Stay current on financial education trends and tools to enhance participant engagement.