International Insurance Group, Inc. logo
International Insurance Group, Inc.

We are here to make good things happen for other people!

Insurance Service Agent, Albanian Speaker

InsuranceInsuranceFull TimeRemoteJuniorTeam 51-200Since 2006H1B No SponsorCompany SiteLinkedIn

Location

Ohio

Posted

14 days ago

Salary

$37.5K - $45K / year

Seniority

Junior

High School0.1 yrs expAlbanianEnglish

Job Description

Insurance Service Agent, Albanian Speaker

International Insurance Group, Inc.

• Follow our proven service process to offer our existing bilingual customers the best individualized customer service and policy options from the insurance carriers IIG represents • Keep accurate information for all customers within the CRM database, adhering to company quality and compliance standards • Building relationships with clients and actively capitalizing on Referral Lead cultivation • Customer support over the phone, email or text • Email management and follow-up with calls/ emails for the missing information and documentation. • Use insurance carrier’s platform & technology timely and accurately

Job Requirements

  • Must speak and write the Albanian language fluently
  • Comprehension of the English language is a must (written/verbal)
  • Must pass background check
  • Must pass the Property & Casualty insurance state licensing test and obtain license; must be US based and eligible to work in the US
  • Customer Service Aptitude & Skills (listening, communicating, empathy and problem solving)
  • PC Skills including MS Office are required; having a technology-oriented attitude is a must
  • Higher education is a plus
  • Proactive team member, effective collaborator and proactive mindset is a must
  • Ability to effectively organize tasks, manage time, being results-driven and capable of working to tight deadlines

Benefits

  • You can Work from Home or from office in North Royalton, OH
  • We offer a competitive pay scale. Base + bonuses
  • 401K Match
  • You will have career growth opportunities with International Insurance Group
  • You will become a licensed professional working in the insurance field, in one of the largest industries in the United States
  • Paid extensive Training & Mentorship Program
  • Medical, Dental, Vision Insurance (shared cost)
  • Paid Vacation Time, Federal Holidays and paid Bereavement time
  • You will be a part of a well-established, 100 employee agency which ranks* in the top 1% of agencies for great customer experience
  • You will have a voice . We consistently invite our staff to provide feedback about their work experience.
  • You will have the access to represent over 25 top insurance carriers in the industry, throughout 23 states, specializing in personal lines, life, commercial and trucking

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