• Evaluar y calibrar regularmente el desempeño del equipo core y posiciones estratégicas. • Identificar gaps de performance y asegurar planes de acción concretos y oportunos. • Facilitar procesos de calibración y revisión de talento. • Garantizar que no existan problemas de desempeño sin visibilidad o seguimiento. • Identificar y desarrollar high potentials dentro de la organización. • Diseñar planes de crecimiento para líderes y contributors de alto impacto. • Construir y mantener un talent bench sólido para posiciones críticas. • Monitorear riesgos de retención y sucesión. • Evaluar continuamente la estructura organizacional y las líneas de reporte. • Proponer cambios organizacionales alineados con la estrategia de crecimiento. • Acompañar promociones, cambios de rol y procesos de sucesión. • Asegurar que las decisiones organizacionales se ejecuten a tiempo. • Participar activamente en la definición y evaluación de candidatos para posiciones clave. • Mejorar continuamente los procesos y estándares de contratación para roles de liderazgo y contributors críticos. • Medir y evaluar la calidad de contratación de posiciones estratégicas. • Actuar como contraparte directa del CEO y del Leadership Team en temas de talento. • Liderar procesos de People Review y calibración. • Desafiar constructivamente a managers y líderes cuando sea necesario. • Aportar datos, análisis y recomendaciones para acelerar decisiones de personas.

Role Description At Vidyard, we believe our people are our greatest strength. We’re looking for a Senior People Operations Partner to report to our Director, People, who is passionate about helping Vidyardians thrive in their work and careers. As a Senior People Operations Partner, you’ll be a trusted expert across the employee lifecycle - owning core People Ops programs and continuously improving how we deliver People services at scale. This is a hands-on role for someone who thrives on operational excellence, cares deeply about employee experience, and enjoys making complex processes simple and human. As part of a company that’s building AI-enabled products, we’re looking for someone who is comfortable using AI tools to enhance their own work and accelerate outcomes. You’ll be part of a culture that values experimentation, continuous learning, and finding smarter ways to solve problems. This is a remote-first role open to candidates located in Canada. What You’ll Work On - Employee Lifecycle & Experience - Partner with the business to support employee relations processes and ensure consistent, fair application of policies - Serve as a key point of contact for employee questions related to policies, programs, and People systems - Own and continuously improve end-to-end People Operations processes including onboarding, offboarding, job changes, leave management, and employee data management - Proactively identify gaps or friction points in the employee experience and propose practical solutions - Ensure all programs and practices align with Canadian/US employment legislation, balancing compliance with a supportive, people-first approach - People Programs & Operations - Lead or support the delivery of People programs such as performance cycles, compensation reviews, promotions, and engagement initiatives - Partner cross-functionally with Payroll, Finance, Legal, and IT to ensure smooth People Operations delivery - Maintain and evolve People policies and procedures, ensuring they are clear, compliant, and employee-friendly - Support audits, compliance requirements, and documentation across jurisdictions - AI Fluency & People Systems - Ability to identify and integrate AI/automation into HR workflows (e.g., onboarding, engagement surveys, analytics, performance reviews) to streamline operations while enhancing employee experience - all while maintaining a human-centric approach - Act as a subject-matter expert for HRIS and People tools (e.g., HiBob, CompAnalyst), ensuring data accuracy and system integrity - Identify opportunities to automate, streamline, and scale People Ops processes - Prepare reports and insights to support decision-making across the People team and organization Qualifications - 5+ years of experience in People Operations, HR Operations, or a similar role - Experience working with HRIS platforms and People systems - Experience leading organizational wide initiatives, change management and proactively contributing to strategic direction - Experience driving adoption of new technologies, including AI tools, across teams, helping leaders and employees embrace change with confidence and ethical awareness - High attention to detail with the ability to manage multiple priorities in a fast-paced environment - Familiarity with performance management, compensation cycles, or engagement programs - Experience supporting a remote-first or distributed workforce - A calm, empathetic approach to employee support, even in sensitive situations - A mindset of ownership, curiosity, and continuous improvement Benefits - Work-life Integration: Remote-first flexibility, unlimited vacation, and the option to work abroad for up to 90 days each year - Competitive Benefits: Comprehensive, flexible benefits tailored to support you (RRSP match and stock options included following completion of your probationary period) - Wellness & Mental Health: Flexible spending accounts and $1,500 annually for mental health support through Inkblot - Parental Leave Top-Up: Enhanced parental leave benefits - Growth & Development: $1,500 annual allowance, mentorship, and regular review cycles to support your professional development - Purpose & Impact: Paid volunteer hours and Employee Resource Groups to champion inclusion and community - Your Workspace, Your Choice: Remote-first with the option to collaborate in our office space in Kitchener, Ontario

• Lead the execution of compensation and benefits, and retirement programs, ensuring accurate, timely, and consistent delivery across the Foundation. • Administer compensation processes, including salary adjustments, stipends, and compensation cycles, ensuring alignment to established structures and guidelines. • Oversee benefits operations and negotiating benefits renewal in partnership with leadership, ensuring a high-quality employee experience and effective coordination with vendors and internal partners. • Execute HR policies, procedures, and operational protocols, ensuring consistent and compliant application across the organization (e.g., internal talent policies and employee handbook). • Maintain and update HR documentation, ensuring policies are clear, accessible, and aligned to legal and organizational requirements. • Ensure compliance with federal, state, and local employment laws through accurate and consistent implementation of HR practices. • Identify gaps in policies and processes and recommend improvements to strengthen clarity, consistency, and compliance. • Own execution of HR operational processes role changes, employee transitions, and offboarding. • Develop and manage dashboards and reports that track key HR operational and Total Rewards metrics.

• Support the execution of core HR processes and systems • Ensure that payroll, benefits administration, HR systems, and employee support processes are accurate, timely, and responsive to staff needs • Manage vendor relationships, support HR systems, and act as a primary point of contact through AskTalent • Ensure timely and accurate execution of core HR administrative processes across the employee lifecycle • Track trends in inquiries to identify opportunities to improve processes, communication, and documentation.