Role Description At Vidyard, we believe our people are our greatest strength. We’re looking for a Senior People Operations Partner to report to our Director, People, who is passionate about helping Vidyardians thrive in their work and careers. As a Senior People Operations Partner, you’ll be a trusted expert across the employee lifecycle - owning core People Ops programs and continuously improving how we deliver People services at scale. This is a hands-on role for someone who thrives on operational excellence, cares deeply about employee experience, and enjoys making complex processes simple and human. As part of a company that’s building AI-enabled products, we’re looking for someone who is comfortable using AI tools to enhance their own work and accelerate outcomes. You’ll be part of a culture that values experimentation, continuous learning, and finding smarter ways to solve problems. This is a remote-first role open to candidates located in Canada. What You’ll Work On - Employee Lifecycle & Experience - Partner with the business to support employee relations processes and ensure consistent, fair application of policies - Serve as a key point of contact for employee questions related to policies, programs, and People systems - Own and continuously improve end-to-end People Operations processes including onboarding, offboarding, job changes, leave management, and employee data management - Proactively identify gaps or friction points in the employee experience and propose practical solutions - Ensure all programs and practices align with Canadian/US employment legislation, balancing compliance with a supportive, people-first approach - People Programs & Operations - Lead or support the delivery of People programs such as performance cycles, compensation reviews, promotions, and engagement initiatives - Partner cross-functionally with Payroll, Finance, Legal, and IT to ensure smooth People Operations delivery - Maintain and evolve People policies and procedures, ensuring they are clear, compliant, and employee-friendly - Support audits, compliance requirements, and documentation across jurisdictions - AI Fluency & People Systems - Ability to identify and integrate AI/automation into HR workflows (e.g., onboarding, engagement surveys, analytics, performance reviews) to streamline operations while enhancing employee experience - all while maintaining a human-centric approach - Act as a subject-matter expert for HRIS and People tools (e.g., HiBob, CompAnalyst), ensuring data accuracy and system integrity - Identify opportunities to automate, streamline, and scale People Ops processes - Prepare reports and insights to support decision-making across the People team and organization Qualifications - 5+ years of experience in People Operations, HR Operations, or a similar role - Experience working with HRIS platforms and People systems - Experience leading organizational wide initiatives, change management and proactively contributing to strategic direction - Experience driving adoption of new technologies, including AI tools, across teams, helping leaders and employees embrace change with confidence and ethical awareness - High attention to detail with the ability to manage multiple priorities in a fast-paced environment - Familiarity with performance management, compensation cycles, or engagement programs - Experience supporting a remote-first or distributed workforce - A calm, empathetic approach to employee support, even in sensitive situations - A mindset of ownership, curiosity, and continuous improvement Benefits - Work-life Integration: Remote-first flexibility, unlimited vacation, and the option to work abroad for up to 90 days each year - Competitive Benefits: Comprehensive, flexible benefits tailored to support you (RRSP match and stock options included following completion of your probationary period) - Wellness & Mental Health: Flexible spending accounts and $1,500 annually for mental health support through Inkblot - Parental Leave Top-Up: Enhanced parental leave benefits - Growth & Development: $1,500 annual allowance, mentorship, and regular review cycles to support your professional development - Purpose & Impact: Paid volunteer hours and Employee Resource Groups to champion inclusion and community - Your Workspace, Your Choice: Remote-first with the option to collaborate in our office space in Kitchener, Ontario

• Lead the execution of compensation and benefits, and retirement programs, ensuring accurate, timely, and consistent delivery across the Foundation. • Administer compensation processes, including salary adjustments, stipends, and compensation cycles, ensuring alignment to established structures and guidelines. • Oversee benefits operations and negotiating benefits renewal in partnership with leadership, ensuring a high-quality employee experience and effective coordination with vendors and internal partners. • Execute HR policies, procedures, and operational protocols, ensuring consistent and compliant application across the organization (e.g., internal talent policies and employee handbook). • Maintain and update HR documentation, ensuring policies are clear, accessible, and aligned to legal and organizational requirements. • Ensure compliance with federal, state, and local employment laws through accurate and consistent implementation of HR practices. • Identify gaps in policies and processes and recommend improvements to strengthen clarity, consistency, and compliance. • Own execution of HR operational processes role changes, employee transitions, and offboarding. • Develop and manage dashboards and reports that track key HR operational and Total Rewards metrics.

• Support the execution of core HR processes and systems • Ensure that payroll, benefits administration, HR systems, and employee support processes are accurate, timely, and responsive to staff needs • Manage vendor relationships, support HR systems, and act as a primary point of contact through AskTalent • Ensure timely and accurate execution of core HR administrative processes across the employee lifecycle • Track trends in inquiries to identify opportunities to improve processes, communication, and documentation.

Role Description Are you curious about how great employee experiences are built? Do you enjoy helping people, improving processes, and learning how organizations support their teams? We're looking for a Senior Associate, People Operations to join our People team and help create a positive, engaging experience for employees across our global remote workforce. This role is an excellent opportunity for someone early in their HR or People Operations career who is excited to learn, grow, and gain hands-on experience across a wide range of people programs. You'll support onboarding and offboarding, maintain employee data and systems, contribute to employee engagement initiatives, and help ensure our people processes run smoothly. You'll also have the opportunity to work closely with teammates in the United States, India, and Ukraine, gaining exposure to People Operations best practices in a global, distributed company. As part of our commitment to innovation, you'll learn how AI is transforming People Operations. You'll receive training and hands-on experience building, managing, and improving AI agents that help streamline workflows, improve employee support, and enhance operational efficiency. We're looking for someone who is excited by new technology, enjoys learning, and is eager to explore how AI can improve the employee experience. While our team is fully remote, we’re seeking candidates who reside in the Pacific or Mountain time zone. Qualifications - 1-3 years of professional experience in HR, People Operations, recruiting coordination, operations, customer support, administration, or a related field. - A genuine interest in building a career in Human Resources or People Operations. - Curiosity about how organizations create great employee experiences. Requirements - Excitement about learning new systems, tools, and technologies, including AI. - Growth-oriented mindset with a willingness to ask questions, seek feedback, and continuously improve. - Interest in learning HR best practices within a global, remote-first company. - Strong written and verbal communication skills. - Ability to build positive relationships and collaborate effectively with colleagues across different teams, time zones, and cultures. - Strong organizational skills and attention to detail. - Ability to manage multiple priorities while maintaining accuracy and follow-through. - Comfort learning and working with software platforms and systems. - Experience with HR systems is helpful but not required; familiarity with HiBob, Lattice, or similar tools is a plus. - Proficiency with Microsoft Office or Google Workspace tools. Benefits - Gain hands-on experience across multiple areas of People Operations while learning from experienced team members in a supportive environment. - Receive training and practical experience using AI tools and building AI agents that help improve employee experiences and operational efficiency. - Collaborate with colleagues across the United States, India, and Ukraine and develop an understanding of People Operations in a global organization. - Help shape the employee experience and contribute to programs that support engagement, growth, and culture. - Work alongside thoughtful, supportive teammates who value learning, innovation, and continuous improvement. - Enjoy the flexibility of a fully remote environment while working with a globally distributed team that prioritizes well-being, professional growth, and work-life balance.