• Architecting technical solutions that address and resolve critical customer pain points • Creating and delivering technical product presentations to prospective customers • Gathering customer technical requirements to ensure proposed solutions meet customer goals • Leading product evaluations and custom product configurations • Running Proof of Value from start to finish, as the technical and industry expert • Collaborating and supporting internal Zscaler teams

• Technical expertise - Must demonstrate deep knowledge of our cybersecurity products and services, assisting the sales team in presenting and position them to prospects and clients. • Customer engagement - Must meet with potential customers to understand their cybersecurity needs, challenges, and infrastructure, ensuring that our solutions are the perfect fit for them. • Product demonstrations - Provide live demos and proof of concepts for our cybersecurity solutions, tailoring each demo to the specific needs and concerns of the potential customer. • Solution development - Will work closely with the sales and product teams to design and refine our solutions based on customer needs. • Technical training - train the sales team on the technical aspects of our products to enhance their ability to sell more effectively. • Feedback loop - relay feedback from the field to our product and engineering teams, contributing to the ongoing improvement of our product. • RFP/RFI assistance - Assist in answering technical sections of RFPs and RFIs. • Post-sales support - On rare occasions, assist in post-sales processes to ensure the smooth implementation and satisfaction of our customers.

• Develop and maintain a deep knowledge of AudienceView Professional, AudienceView Campus, AudienceView Grad, and Audience Republic. • Develop and maintain a general knowledge of all AudienceView portfolio products and their key differentiators. • Strategize and collaborate with salespeople to efficiently close deals. • Conduct full technical discovery calls, identifying pain points, and business and technical requirements. • Design and create client solutions to meet gathered requirements; demo accounts, proof-of-concepts, tender responses (RFP, RFI, etc.). • Act as solution expert lead on RFP responses, working with Sales Enablement and the Opportunity Owner to complete a professional response delivered in a timely manner. • Maintain relevant list of client use case examples. • Maintain demo ready demo accounts. • Develop and document demo flows to match the stories we want to tell. • Analyze client reports to create and demonstrate comparable alternatives. • Professionally present product demonstrations to prospective clients. • Champion best practices and maintain an understanding of product roadmap. • Identify client and industry trends/requirements and provide feedback into the Product Marketing, Product Management, and Engineering teams. • Support Product Marketing and Sales Enablement in creating sales collateral, including sense-checking the functionality offered in our collateral, providing screenshots of product, and identifying use case examples and benefits for new product features. • Create mini demo videos, product tours, and host live demo webinars for prospects. • Once sufficiently trained, train others internally on how to demo our products.

Role Description Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. The Enterprise team at Axon focuses on helping large, complex organizations reimagine how technology can improve safety and operational efficiency at scale. As a results-driven Senior Sales Engineer here, you’ll enjoy a fast-paced, evangelistic startup environment and the opportunity for autonomy, ownership, and influence. In this role, you’ll: - Own securing technical wins and influencing purchasing decisions by architecting solutions leveraging Axon’s ecosystem. - Build deep relationships with executive and technical stakeholders as a trusted technical advisor throughout the Enterprise customer journey. - Identify and architect high-value, industry-leading solutions by uncovering customers’ emerging operational needs. - Deliver detailed, data-driven customer feedback and insights to influence product roadmap prioritization. - Establish collaborative partnerships across Sales, Product, Engineering, Professional Services, and Customer Success. - Strengthen team performance by documenting and sharing best practices and domain expertise. Qualifications - Strategic, customer-facing technical leader with 8+ years of experience excelling in complex Enterprise environments. - Discovery expert that deeply understands customers’ core challenges and objectives. - Exceptional communicator exhibiting executive presence engaging with both senior decision-makers and technical stakeholders. - Experienced Technical Practitioner with knowledge in: - Cloud environments (AWS, Azure, GCP) and architectures. - Integrating AI to deliver value. - SaaS-based solutions. - Networking fundamentals (TCP/IP, DNS, VLANs, firewalls, VPNs). - Familiarity with CCTV and video management systems is a plus. - Bachelor’s degree in Engineering, Computer Science, or a related field, or equivalent practical experience. - Constructive influencer who professionally challenges assumptions. - Highly autonomous operator comfortable with ambiguity. - Internal strategic partner with a proven record of establishing productive cross-functional relationships. - Thought leader guided by strong ethics, grounded in humility, committed to accountability. Requirements - Travel is 50%. Benefits - Competitive salary and 401(k) with employer match. - Discretionary paid time off. - Paid parental leave for all. - Medical, Dental, and Vision plans. - Fitness programs. - Emotional and mental wellness support. - Learning & development programs. - Snacks in our offices.