Role Description The Impact Director is accountable for driving measurable student and district outcomes, ensuring long-term partnership health and executive alignment, and securing sustainable revenue growth through world-class retention and expansion. This senior role combines executive relationship management with regional strategy and pod leadership. Responsibilities - Strategic Account Leadership: Own the overall health, success, and commercial outcomes for all districts within the regional Pod. Develop and execute comprehensive, long-range strategic account plans for each district. - Executive Partnership Management: Build and maintain trusted-advisor relationships with senior district leadership, including Superintendents, Assistant Superintendents, Chief Academic Officers, and School Board members. - Pod Leadership & Management: Lead the Impact Pod as a unified team. Set clear goals, facilitate collaborative planning, remove obstacles, and ensure the pod is operating efficiently and effectively to serve its Districts. - Risk Mitigation: Mine for high-level customer concerns and issues, getting ahead of problems by tracking early-warning signs throughout the customer lifecycle and mitigating them creatively and thoroughly. - Value Realization & ROI: Proactively and consistently demonstrate the educational and financial return on investment (ROI) of Amira to district stakeholders through formal Executive Business Reviews (EBRs) and informal strategic check-ins. - Commercial Ownership: Hold ultimate accountability for the pod's Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) target (post 18 months). Drive the renewal strategy and identify and qualify expansion opportunities in partnership with the District Coordinator and Regional Manager (Account Executive). - Voice of the Customer: Serve as the primary advocate for the districts within Amira, synthesizing feedback on product, services, and strategy to inform the broader organization. Qualifications - 8+ years of experience in customer success, account management, or school district leadership (e.g., as a Principal, Superintendent, or District Administrator). - Proven track record of managing and growing a multi-million dollar book of business in a SaaS environment. - Proven track record of high (85%+) gross renewal rates. - Deep understanding of K-12 education systems, including funding cycles, decision-making processes, and key political dynamics. - Exceptional executive presence and communication skills; comfortable presenting to C-level audiences. - Strong leadership skills with experience managing a team. - Network of educators within the region, particularly at the C-suite level, who can speak to your excellent work. - There will be significant travel associated with this role. Key Performance Indicators (KPIs) - Gross Renewal Rate (GRR) - Net Revenue Retention (NRR) after 18 months post-sale - Portfolio-level Customer Health Score - Executive-level engagement (e.g., number of EBRs conducted with Superintendent-level contacts) - Usage at dosage customer performance Benefits - Competitive Salary - Medical, dental, and vision benefits - 401(k) with company matching - Flexible time off - Stock option ownership - Cutting-edge work - The opportunity to help children around the world reach their full potential

• Overall accountability for the performance, strategy, and culture of the practices and hospital, balancing clinical excellence with strong operational and commercial outcomes. • Set the strategic direction of the practices, and ensure the delivery of outstanding patient and client care alongside sustainable business performance. • Lead the creation and delivery of the annual business plan, driving sustainable growth while engaging the wider team to contribute ideas, provide feedback, and support continuous improvement initiatives • Monitor, analyse, and communicate both practice and individual performance, actively sharing best practice and contributing to the overall success of the wider area. • Foster a culture of continuous improvement through regular development discussions, performance management, and ongoing team support • Providing an exceptional client experience by driving client engagement, promoting service excellence, and ensuring high standards are delivered consistently in every interaction • Take full accountability for the financial performance of the practice, including management of the P&L, delivering against budgets, and meeting all financial management requirements

Role Description This is your chance to be part of a Revenue Management Consolidated Center (RMCC) that is offering owned, managed, and franchised Hilton hotels world-class revenue management talent and tools. As an Assistant Director, you will support the team that's helping hotels consistently grow market share and outperform competitors. On the Managed Team reporting to the Director, you will accomplish this by: - Developing revenue Managers. - Providing feedback and corrective action on hotel performance. - Communicating RMCC information to the workgroup. - Collaborating on additional RMCC projects. What you'll do during a typical day: - Lead the development of direct reports in your workgroup by providing direction and offering feedback on the performance of their duties and staffing activities. - Be a resource, with continuing efforts to streamline processes, fine-tune efficiencies, and assist others in developing their revenue management skills. - Assess actual hotel performance for hotels in the workgroup to determine if hotels are on target to reach goals, taking corrective action where needed. - Directly support one hotel within the dedicated region. How you'll collaborate with others: - Influence your team to accomplish our objectives through communication, group dynamics, and leadership. - Lead project teams to achieve department initiatives and goals, coordinating resources and collaboration across departments. - Ensure communication from the RMCC VP and Directors is carried out; communicate information, strategies, new programs, and assignments to direct reports and the hotels they support. Deliverables you'll take ownership of: - Conduct weekly, monthly, and quarterly business reviews for hotel performance. - Analyze trends and provide strategic recommendations to achieve revenue and profit objectives. Qualifications - Five (5) years of work experience in Revenue Management. - Proficient in Revenue Management systems, hotel property management systems, and industry-related reports. - Experience handling hotel rates and inventory. - Experience writing forecasts of hotel room revenue weekly and monthly. - Travel up to 15%. Requirements - Full-Service revenue management experience. - Knowledge of Hilton's Revenue Management systems. - Multiple hotel revenue management experience. - Supervisory or team management experience. Benefits - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program. - Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future. - Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents. - Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones. - Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care. - Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP). - Generous paid time off (PTO) – Recharge, relax, and take time for what matters most. - Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered. - Financial security for your future – Our retirement plans make it easier to save for what's next.

• Lead strategy for NPR’s principal giving program, focusing on gifts of $1M+. • Work with the Senior Vice President for Development to define fundraising priorities and build compelling philanthropic opportunities aligned with NPR’s journalism, cultural programming, and civic mission. • Partner with executive leadership to develop bold philanthropic initiatives capable of attracting transformational investment. • Build and maintain a robust pipeline of principal gift prospects, identifying individuals capable of seven- to nine-figure commitments. • Conduct high-level prospect research and strategy development to uncover new principal-level prospects across media, technology, philanthropy, arts, and civic leadership networks. • Develop long-term cultivation strategies designed to move prospects from discovery to transformational commitment. • Collaborate with major gifts, foundation relations, and digital philanthropy teams to identify donors who may evolve into principal gift prospects. • Manage a portfolio of 40-50 principal gift prospects and donors. • Design and execute customized cultivation and solicitation strategies that involve senior leadership, board members, and editorial leaders when appropriate. • Personally solicit and close principal gifts in partnership with the Senior Vice President and CEO. • Serve as a trusted partner to NPR’s development leadership, helping translate the organization’s strategic vision into compelling philanthropic opportunities. • Work closely with newsroom, programming, and music leaders to develop projects that inspire major philanthropic investment. • Coordinate with development colleagues to ensure consistent donor strategy and stewardship. • Ensure exceptional stewardship of principal donors through high-touch engagement, impact reporting, and meaningful involvement in NPR’s work. • Develop long-term engagement strategies that position donors as sustained partners in NPR’s mission.