Role Description As a BI Analyst/Analytics Engineer, you'll be responsible for analyzing both current IT systems, architectures, and processes as well as gathering business intelligence to support the organization in achieving our mission. You'll play a critical role in ensuring the client is up to date with the latest technology and has the information we need to make essential data-informed decisions to serve our clients. This role bridges technology infrastructure and business intelligence, serving as a key contributor to the organization's digital transformation and data-driven decision-making initiatives. Responsibilities - IT: - Analyze IT systems (i.e. SQL, GCP, etc.), data, and business processes to improve and maintain data structures, automations, workflows, and operational efficiencies. - Evaluate current IT systems, architectures, and technology infrastructure to identify opportunities for optimization, modernization, and enhanced security. - Maintain/develop support documents and provide training to employees on current and new platforms, technical solutions, and associated procedures. - Utilize a diverse set of technical tools to deliver solutions such as Alteryx (or other similar data prep/blending tools), Tableau (or other data visualization/BI tools), and low-code tools (e.g. Microsoft Power Apps and Power Automate). - Partner with vendors to ensure employee laptops are supported through the installation, configuration, and maintenance of hardware and software components for system availability and reliability. - Provide day-to-day production support, including application workflow configurations and break/fix resolutions. Integrate and navigate multiple systems and databases to support the needs of various teams, including enterprise-wide projects and process changes. - Maintain awareness of evolving technologies and tools and suggest incremental improvements to systems and processes. - Manage hardware procurement and inventory tracking. Participate in security enhancement initiatives and ensure compliance with data protection standards. - Data: - Gather, analyze, and interpret data from multiple sources, including HubSpot, Smartsheet, Tableau, and other enterprise platforms. - Develop and maintain dashboards, reports, and analytics tools that provide actionable insights for leadership and key stakeholders. - Analyze client engagement data, utilization patterns, and program effectiveness metrics to support business decision-making. - Support the development of analytics platforms and reporting capabilities, leveraging AI-driven tools to enhance reporting and insight generation. - Translate business questions into analytic frameworks through comprehensive data analysis and deliver meaningful recommendations. - Provide guidance and support as the organization advances toward predictive analytics capabilities. - Solicit, evaluate, and analyze complex business requirements against industry best practices to develop solutions that align with the organization's unique needs and objectives. Critical Success Factors - Extremely organized with great attention to detail - Excellent ability to analyze information and think systematically - Strong business analysis skills - Ability to handle databases and understand technology-driven business intelligence tools - Demonstrated success in design, development, testing and implementation of technical solutions, databases, and/or BI/reporting solutions - Demonstrated understanding of Software Development Life Cycle (SDLC) to create documentation and planning for technical solution changes and implementations - Outcome focused, with demonstrated ability to collaborate across teams in a consultative capacity to achieve the objectives and goals of delivering a phenomenal user journey for Employee Assistance Program (EAP) and Physician Well Being Resources (PWR) - Continuously curious and driven to solve business problems with enabling technology - Consistently following and looking for ways to improve VITAL WorkLife processes to ensure efficient, effective operations and a phenomenal user journey - Displays VITAL Work Life’s core values of client-centric approach, doing the right thing, optimism, and collaboration Minimum Qualifications - Advanced proficiency in spoken and written English, with the ability to clearly communicate technical information, ask clarifying questions, and understand reported issues from internal stakeholders and end users. - Bachelor’s degree in Information Technology, Computer Science, or a related field preferred, or equivalent combination of education, training, and relevant work experience. - 3+ years of data analysis, BI solution development, application administration/configuration, and/or application development - Strong understanding of enterprise application and data management strategies to ensure technical solutions designed are scalable and optimized to deliver a seamless digital user journey - Experience in database design, stored procedures, functions and/or views, implementation, maintenance, data migration, and Object/Relational Mapping - A proven ability to work with both business and technical stakeholders to elicit/understand requirements, define the high-level business case the solution provides, lead architectural design sessions, define implementation approaches and guide customers’ decision making to ensure implemented solutions are sustainable - Ability to leverage a diverse set of technical tools to deliver solutions including low-code/no-code/ “Citizen Developer” tools - An understanding of HIPAA Compliance Preferred Qualifications - Experience working with Azure Stack Hub - Experience working with MS Forms, Power Apps, Power Automate, SharePoint, Features, Event Handlers, etc. - Experience working with data prep tools such as Alteryx or Tableau Prep - Experience working with BI tools such as Tableau, Microsoft Power BI, or Yellowfin Physical and Mental Demands - Remaining in a stationary position, often standing or sitting for prolonged periods. - Communicating with others to exchange information. - Repeating motions that may include the wrists, hands and/or fingers. - Sedentary work that primarily involves sitting/standing. - Ability to remain in a stationary position, sitting or standing, for extended periods of time. - Frequent use of a computer, keyboard, mouse, and other office equipment, requiring repetitive motions of the hands, wrists, and fingers. - Ability to communicate and exchange information effectively with others in person, via virtual meetings, electronic communication, and telephone. - Ability to view computer screens and other visual materials for extended periods of time. Working Environment - This role supports U.S.-based teams and requires availability during U.S. business hours. - The expected schedule aligns with 8:00 a.m.–5:00 p.m. Central Time. - Occasional on-call support may be required for critical issues.

• Turn data into actionable insights that drive our gaming platforms forward • Build, maintain, and improve dashboards and reports using Looker and Tableau • Write and optimise SQL queries to extract, transform, and analyse data from multiple sources • Support the Ops team with regular reporting on transaction volumes, workload trends, and resource allocation • Monitor key performance indicators (KPIs) across the business and flag deviations proactively • Collaborate with stakeholders across product, marketing, and finance to understand reporting needs • Help document data definitions, reporting logic, and best practices

Role Description We are looking for a Power BI Specialist to lead the business logic and analytical layer of a remote data platform for multi-site SMB reporting. This role transforms raw automated data into decision-ready financial and operational dashboards, with a strong focus on accuracy, business storytelling, and financial insight. - Translate ambiguous business briefs into clear analytical requirements, dimensional models, and Power BI-ready structures. - Design and maintain star schema models and semantic layers for financial and operational reporting. - Build advanced DAX measures for financial KPIs, including time intelligence, contribution margin, variance analysis, COGS, profitability, and margins. - Create executive dashboards and automated weekly management reports with clear business storytelling. - Audit source data and validate calculations before delivery to ensure high accuracy and quality. - Collaborate with data integration team members to define required table structures, views, and schemas. - Document business rules, formulas, assumptions, definitions, and reusable Power BI patterns. - Support future junior data roles through guidance, onboarding, and best-practice sharing as the team grows. Qualifications - Advanced Power BI experience, including data modeling, semantic layers, and RLS. - Expert-level DAX skills, including CALCULATE, variables, and time intelligence. - Strong financial and operations analytics background, with understanding of COGS, profitability analysis, contribution margin, and variance analysis. - Intermediate SQL skills to query, review, and validate data sources. - Strong attention to detail and a quality-control mindset with a low tolerance for calculation errors. - Ability to work independently in a startup-style environment and help build naming conventions, documentation standards, and workflows from scratch. - Excellent written English communication skills for documentation, business briefs, and reporting. - Fluent or professional English required. Requirements - Schedule: Monday to Friday, 8:00 AM – 12:00 PM (EST) - Fully remote work environment - Stable, long-term collaboration with potential to scale - Clear scope of responsibilities and structured workflows - Training and onboarding support - Opportunity to work with international teams - Exposure to modern BI, analytics, and financial reporting processes - Supportive and collaborative work culture - Opportunity for skill development and career growth Benefits - Consistent availability is expected. You will have a set work schedule determined by the client, and you are expected to be present during those hours. - You’ll follow the client’s company guidelines, communication practices, and workflows, ensuring seamless collaboration. - Your performance will be measured to ensure alignment with client expectations and project objectives. - You might need to complete training to fully understand your role, tools, and client processes. - Commitment and responsibility are essential. We work with clients who rely on your dedication to deliver consistent, high-quality results. Company Description At Freelance Latin America, we’re excited to connect you with meaningful remote opportunities. However, we want to be clear: - Ready to grow your career with us? Apply only if you are ready to commit, learn, and take ownership of your role.

Title: Talent Operations Manager (Spanish Bi-lingual Required) Location: Tampa Department: Talent Operations Employment Type Full time Location Type Hybrid Compensation - Base Salary Range $75K – $90K • Offers Equity • Offers Bonus Job Description: Overview As a Talent Operations Manager at Buildforce, you will be pivotal in the end-to-end talent acquisition and placement process. This position requires a seasoned professional with a strong background in talent operations, team communication, and ongoing strategic efforts. The successful candidate will oversee day-to-day tasks and contribute to ongoing strategic initiatives to enhance our talent acquisition processes. Description This role has three components of compensation: - Base Salary: $80,000 - $90,000 (depending on experience) - Quarterly Bonus / Commission - Buildforce Equity Package This role is responsible for: - Exceptional follow-up and time management skills to cultivate relationships with electricians and your peers - Complete a Buildforce introduction and teach leads & prospects how to use the Buildforce App - Conduct quality interviews effectively and always on time - Complete a Buildforce intro and teach Interviewees how to use the Buildforce App and complete their profile - Coach new electricians on the Buildforce process and expectations - Work as a team to achieve monthly placement goals with quality and retention in mind - Provide a “white-glove” experience for priority placements for high-profile and new customers - Evaluate pay and placements ad hoc - Navigate all of the Employer-level and Project-level contingencies - Work cross-functionally to ensure tradespeople are equipped with technical and functional knowledge about our Buildforce platforms. - Providing delightful customer experience through inbound emails, text messages, chats, and phone calls. - Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App. - Maintaining records and documentation through data entry, collection, and validation - Providing feedback on process improvement opportunities and contributing to projects as assigned - All other duties as assigned Skills & Qualifications - 3+ years of experience in recruiting, sales, marketing, or related work experience. - Proven success with self-direction and the ability to work independently and with a cross-functional team. - Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack. - Detail-oriented with excellent communication skills in writing, in person, or by phone. - Creative problem solver who thinks on their toes and can make informed decisions quickly. - Own a smartphone and have access to a reliable internet connection. - Bi-lingual is required - Spanish & English. - Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction - Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. Benefits & Perks - Flexible Scheduling - Hybrid (Working from Tampa Office and Home) - Time Off & Holidays - Parental Leave Policy - 401(k) Plan - Healthcare - Medical, Dental & Vision - 360 Annual Peer Reviews with Opportunities for Growth