• The Regional Business Manager is responsible for delivering the sales objectives of the company and for the management of a team of field-based territory managers. • The manager ensures that all direct reports are performing their duties, as required, providing a professional and knowledgeable interface with the healthcare community. • Works closely with the National Sales Director along with the training and marketing teams to ensure sales team has the tools, support and education needed to perform optimally • Instills Credo values, leads with integrity and enforces all Company policies • Partners with employees to maintain their professional development plans; holds employees accountable for following through on professional development commitments • Utilizes performance management processes and tools to assist in activity planning and accountability • Follows corporate sales direction and leads team to meet and exceed objectives and metrics • Collaborates with internal partners to assist in the facilitation direct reports’ work • Engages with key customers and accounts to drive the sales of the overall product portfolio

Role Description The Performance Manager plays a key role in enabling data-driven decision-making across the Proposition’s product and commercial portfolio. Reporting to the Commercial Director, Workplace and Online, the role works closely with the whole Proposition team, the Data and Evidence team, marketing, sales, operations and customer service to deliver actionable insights that improve financial and product performance, support commercial growth, and strengthen decision making. This role is ideal for someone who enjoys combining analysis, commercial thinking and stakeholder engagement to influence strategy and business outcomes in a fast-paced, collaborative environment. Role Accountabilities - Leadership & Management - Provides data-driven insights to support Proposition leadership team in decision-making - Defines and tracks KPIs; supports capability building and performance culture - Strategy & Planning - Aligns proposition planning with financial and business goals (with FP&A) - Supports the development and communication of long-term portfolio and performance plans - Develops and implements pricing strategies with key stakeholders (Marketing, B2O sales and Heads of Propositions) - Challenges stakeholders to drive performance, revenue, and margins - Commercial & Financial Management - Supports colleagues to track ROI, cost efficiency, and transformation outcomes - Ensures robust investment cases and benefit realisation - Consultancy, Analysis & Problem Solving - Produces actionable insights to support strategy and planning - Analyses data to inform product design, performance, and market focus - Supports pricing and cost strategy for key tenders and sales opportunities to create a competitive winning proposition - Data & Insights - Manages multi-source data and ensures quality - Builds dashboards and delivers insights for senior stakeholders - Translates business needs into recommendations - Supports growth through data-driven analysis Qualifications - Essentials - Degree, preferably in a relevant field such as data science, computer science, information systems, business, or a related discipline, e.g. a STEM subject or a finance-related subject. - Equivalent professional experience will be considered where a degree is not held. - Desirable - Data or analytics-related certifications, such as in data management, data governance, or cloud platforms (e.g., AWS, Azure, GCP) Requirements - Essentials - 2+ years’ experience in BI and/or data analysis - Strong quantitative skills; proficient in SQL, Excel, Power BI, Tableau, and analytics tools - Experience tracking and analysing digital service performance metrics - Ability to translate data into actionable insights and recommendations - Strong data visualisation skills (dashboards and reporting) - Understanding of data privacy and security principles - Experience working with cross-functional teams (e.g. product, marketing, engineering) - Excellent written and verbal communication skills for diverse audiences - Ability to work independently and manage priorities in a fast-paced environment - Commitment to continuous learning and professional development - Experience analysing Google Analytics 4 (GA4) data - Desirables - Qualification(s) in data analysis or equivalent. - Familiarity with visualization tools such as Looker, Tableau and/or Power BI. - Experience working in a global or multicultural context. - Understanding of Agile ways of working and product development cycles. - Experience of a digital education or assessment business. Benefits - British Council Pay band: 8/E - Contract type: Indefinite Contract - Location: UK - This role is open to candidates based in all UK locations. - Proof of Identity requirements & right to work in country: You must have the legal right to work in the stated location. Visa sponsorship and relocation assistance are not provided. - Closing date: 19 June 2026 (23.59 ICT / 17.59 BST)

• As a Resource Specialist Care Manager, you will work with the families of medically complex children providing emotional support, care coordination, and resourcing support in navigating the healthcare system. • Conduct thorough assessments, exploring the current medical, behavioral, and complex social needs. • Identify barriers to care, such as food insecurity, unstable housing, transportation challenges, and insurance limitations. • Collaborate with families and multidisciplinary teams to establish individualized care goals. • Develop and maintain an integrated care plan addressing medical, behavioral, and social needs. • Ensure timely follow-up on referrals, evaluations, and treatment recommendations. • Offer education to families about navigating local resources and agencies. • Provide emotional support and guidance when families are facing challenging situations. • Advocate for resources and removal of barriers and connect families with available resources. • Build and maintain relationships with community organizations that serve children with medical and behavioral health complexities. • Stay informed on emerging programs and resources relevant to the population served. • Represent the organization at community events, health fairs, and resource meetings. • Participate in ongoing scheduled consultations with an interdisciplinary team to monitor patient progress. • Perform other duties as assigned.

Role Description This is a contractual role. At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Essential Responsibilities: - Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees - Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon - Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate - Critically assess and adjust the case management plan to an employee’s changing needs - Address and respond to sensitive situations - Troubleshoot issues and seek to remove barriers before, during, or after a leave event - Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs - Identify and solve problems that may arise, sometimes with limited information - Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace - Educate managers and business partners on employee concerns and needs prior to being off or returning back to work - Communicate regular updates to employees and stakeholders both verbally and in writing - Ensure compliance with standard work, federal/state regulations, and company policy - Maintain system records to ensure accurate and timely information/documentation - Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate - Other duties as assigned Qualifications - 2+ years of customer service experience, or Bachelor's degree in business, HR, or a related field - Knowledge of Microsoft Office applications including Word and Excel - Master's degree - Experience handling confidential information - Experience with process improvement and stakeholder management - Experience and knowledge in Six Sigma belts and process improvement initiatives Company Description