Imagine Pediatrics

• Develop and drive execution of BD strategy and growth planning (go-to-market strategy, emerging trends and expansion opportunities, partnership development, contract execution) • Drive deal structure development and risk modeling across a wide range of value-based care constructs, driving recommendations to senior leadership • Develop and nurture high-level relationships with industry stakeholders and key partners while driving the process of developing strategic partnership opportunities with close support and partnership from the SVP, Business Development and CCO - from initial prospecting through contract execution • Directly manage and develop the BD Operations Manager, providing strategic direction on pipeline reporting, deal infrastructure, materials governance, and team operating rhythm; Partner to drive continuous improvement of BD infrastructure including CRM, reporting, and market intelligence tooling • Develop and maintain deep expertise in state Medicaid programs, RFP cycles, and policy trends that impact children with medical complexity or special healthcare needs • Align and mobilize cross-functional stakeholders across BD and implementation, including finance, legal, and clinical teams as deals advance from discovery to go-live • Drive internal executive alignment across activities such as board materials, ELT updates, or other reporting that helps increase transparency and understanding of key opportunities, activities, and next steps to support Imagine’s growth • Represent Imagine Pediatrics externally at industry conferences, with health plan executives, and in state-level engagements as a senior spokesperson for our mission and model

Role Description As a Clinical Nutrition Technician at Imagine Pediatrics, you will be an integral member of the nutrition care team, working collaboratively alongside Registered Dietitians (RDs) to support our mission of increasing safe days at home for pediatric patients with chronic medical, feeding, or behavioral health concerns. The Clinical Nutrition Technician will help to gather key nutrition information, aid in nutrition visit preparation, assist with caregiver communication, and help ensure efficient workflow. All work is completed under the supervision of an RD. - Conduct pre-visits with caregivers to obtain dietary recalls, food preferences/dislikes, texture aversions, eating habits, and daily meal schedules to support the RD’s assessment. - Assist RDs with creating individualized meal plans, snack ideas, recipes, and nutrition handouts using available tools and submit all materials for RD review and approval. - Prepare charts by entering growth data, z-scores, and vital signs to ensure RD visits begin with complete and accurate patient information. - Collect, document, and log calorie counts submitted by caregivers to support nutritional monitoring. - Assist with nutrition scheduling, including rescheduling appointments, helping caregivers find appropriate appointment types, and coordinating with the scheduling team to optimize clinic availability. - Answer and triage messages from patients and caregivers related to nutrition needs, escalating messages to RDs as appropriate. - Help search and review external medical records notes prior to RD appointments to support efficient visit preparation. - Assist with or complete care coordination visits as directed by the RD or providers. - Help with obtaining formula, supplements, or nutrition-related samples to be mailed to patient homes as requested by the RD. - Attend daily huddles and collaborate with the care team to support coordinated nutrition care. - Support smooth, patient-centered workflow by maintaining organization, ensuring timely documentation, and communicating clearly with caregivers and the multidisciplinary team. - Perform other duties as assigned. Qualifications - Associate's degree in nutrition, Dietetics, Nutritional Science required - Dietetic Technician, Registered (DTR) credential through the Commission on Dietetic Registration (CDR) required - State licensure as a DTR where applicable, required - 2+ years of experience post-graduation - Bilingual in Spanish strongly preferred - Pediatric patient care, strongly preferred - Virtual care experience a plus Benefits - The hourly rate for this position ranges from $22 - 30 per hour in addition to competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). - Full medical, dental, and vision insurance - Healthcare and Dependent Care FSA - 401(k) with 4% match, vested 100% from day one - 20 days PTO + 10 Company Holidays & 2 Floating Holidays - Employee Stock Purchase Program - 1st year Anniversary Bonus - Paid parental leave - Additional benefits to be detailed in offer

• Submit clean, timely claims with accurate CPT, HCPCS, ICD-10 codes, and modifiers. • Track and resolve denials, rejections, and underpayments with appropriate follow-up and resubmission. • Validate eligibility, authorization, and proper billing pathways for all patient encounters. • Ensure accurate use of telehealth, SDOH, and preventive care codes. • Coordinate with credentialing, partner success, and payer reps to ensure claims compliance. • Review provider documentation and assign accurate codes per ICD-10-CM, CPT, and HEDIS/quality reporting guidelines. • Identify and escalate incomplete documentation or coding gaps; issue coding queries as needed. • Educate providers under the guidance of the Coding Manager to drive documentation improvement.

• Accept incoming phone calls and return calls from patients involving clinical inquiries for responsible providers, perform protocol-based triage as appropriate, and route phone calls in the form of a phone note document in the EHRS to the provider for review and instructions • Place calls and create template-based letters, as directed by the provider, regarding all lab results for delivery to the patient in a timely manner • Review schedule on a daily basis to ensure that all pre-visit preparations have been completed prior to the patient's visit, ensuring lab and imaging results, consultation reports, care transition details, or major changes in health status are available in the patient’s medical record • Call patients deemed to be at risk for a “no-show” prior to their appointment as well as new patients establishing care for their onboarding visit to remind them of both the patient’s and Imagines’ responsibilities • Initiate completion of forms for review and final signature by provider (disability forms, home health orders, durable medical equipment and supply requests, disease status letters) • Assist care team in regular completion of reports that will allow it to manage and assess the health needs of the patient population

• Provide direct support to patients and families in addressing social needs • Work collaboratively with community partners and care team members to close gaps related to non-medical drivers of health • Assist in building and strengthening community relationships • Identify resources and community support available to the family or caregivers • Provide information, referrals, and non-clinical assistance with linkage to medical, psychosocial, and basic needs services • Empower families to advocate for themselves by providing education, guidance, and supportive tools to navigate systems • Assist with accessing specific programs and supports to address psycho-social needs both within Imagine Pediatrics and in the larger community • Advocate with community agencies for, and on behalf, of clients and families to decrease service gaps and remove barriers to services • Connect with relevant internal staff and providers to assist with system navigation • Assist in development of an internal community resource library

• Design and build scalable, well-tested DBT models. • Develop and maintain scalable ELT pipelines, ensuring observability and reliability across workflows while leveraging multiple languages and frameworks. • Write performance-aware SQL, understand query execution, and identify and resolve bottlenecks in queries and pipelines. • Improve existing patterns in the codebase and establish new ones. • Partner with product managers, engineers, and stakeholders to understand data needs and provide actionable paths forward. Work closely with engineers across teams to resolve dependencies, facilitate alignment on technical decisions, and mentor other engineers. • Document logic, business rules, and methodology to promote transparency and enable teammates to reference and build on your work.

• Review medical records and clinical documentation to ensure accurate, complete, and compliant coding in accordance with CMS regulations, federal and state guidelines (e.g., AHIMA, CMS, Medicaid), and payer-specific policies. • Conduct routine and focused coding audits to identify documentation gaps, coding discrepancies, and areas of compliance risk. • Collaborate with clinical leadership, revenue cycle, and compliance teams to resolve coding discrepancies and support accurate documentation practices. • Communicate audit findings to providers and coding staff, providing actionable, audit-defensible recommendations and targeted education. • Perform follow-up audits to validate remediation efforts and ensure sustained improvements in coding accuracy and compliance. • Prepare written reports of findings to Compliance Leadership on charts reviewed per quarter, coding accuracy metrics, and identified risk areas. • Serve as a subject matter expert on pediatric, Medicaid, telehealth, and behavioral health coding, providing guidance on complex or high-risk scenarios. • Interpret and apply state-specific Medicaid and payer billing requirements, maintain expertise across multiple markets and ensure alignment with regulatory and contractual guidelines; continuously research, monitor, and educate providers and coding staff on emerging payer policies, state expansions, and industry changes.

• Supporting core financial planning processes, including annual budgeting, rolling forecasts, and department-level planning, partnering directly with business owners to pressure-test assumptions, align on targets, and manage ongoing performance against plan • Owning the bottoms-up operational and financial forecast model, maintaining it as a living tool that reflects current business realities • Preparing and presenting monthly financial performance packages for executive leadership, including variance analysis, trend commentary, and forward-looking implications • Partnering closely with accounting during month-end close to ensure accuracy and transparency in financial reporting • Delivering clear, accurate, and timely responses to ad-hoc financial questions, tailoring insights for the audience • Building scalable finance infrastructure, including repeatable reporting processes, clean model architecture, and documented assumptions • Building financial models to evaluate new market entry, partnership structures, contract economics, and capital deployment decisions • Developing and maintaining analytical frameworks to analyze unit economics and performance across markets and patient segments, surfacing insights on risk, performance, and investment priorities • Contributing to board, investor, and senior leadership materials by developing supporting analysis and helping shape a clear financial narrative • Developing scenario analyses and sensitivity models that help leadership evaluate tradeoffs, anticipate risks, and make decisions under uncertainty • Monitoring financial and operational performance against expectations, identifying emerging risks and opportunities and translating insights into clear recommendations

• Provide direct support to patients and families in addressing social needs • Work collaboratively with community partners and care team members • Identify resources and community support available to the family or caregivers • Provide information, referrals, and non-clinical assistance with linkage to medical, psychosocial, and basic needs services • Empower families to advocate for themselves by providing education, guidance, and supportive tools to navigate systems and access needed services • Advocate with community agencies for, and on behalf, of clients and families • Assist in development of an internal community resource library • Connect with relevant internal staff and providers to assist with system navigation • Network with new and established community resources to increase knowledge of services

• As an APP with Imagine Pediatrics, you influence and ensure the best clinical care for your patients. • Manage a panel of complex pediatric patients – Oversee care plans, collaborate with PCPs and specialists, and ensure comprehensive care coordination. • Work in a multidisciplinary team – Work with pediatricians, nurses, pharmacist, dietitian and social workers to provide wrap-around care in a virtual-first model. • Empower families – Educate and support parents to navigate their child’s health journey with confidence, ensuring long term health success. • Deliver high-quality virtual care – Conduct virtual enrollment visits, acute escalations, sick visits, and post-hospital follow-ups, and even in-home virtual assessments. • Ensure continuity of care – Step in when needed to bridge care gaps, coordinating prescriptions, and streamline referrals, to remove barriers to care.