• Support in store execution of all logistics, transportation and product operations initiatives through effective communication and partnership with cross functional teams • Develop and influence transportation strategies to ensure flawless execution through effective communication, details and timing to stores • Liaise with the transportation team to communicate all delivery schedules and partner on any change requests or store escalations • Coordinate and lead any special merchandise handling initiatives including re-ticketing, product inspections, pull-backs, approved transfers and ensure stores have the proper direction and labor funding to execute flawlessly • Recommend change management strategies to effectively implement initiatives • Execute all store communication associated with logistics, transportation, and special handling projects • Collaborate with Field and HQ teams to determine opportunities for process improvement • Analyze and propose solutions, within brand store environment • Analyze competitors to enable best in class processes

• Define, institutionalize, and scale a unified Product Management methodology across CSI’s vertical product lines • Drive cross-product alignment, governance, KPI standardization, sales integration, audit readiness, internal workflow automation, and AI-driven acceleration • Design and implement a standardized Product Management framework across the lifecycle (discovery → prioritization → delivery → lifecycle management) • Establish enterprise-wide product governance, including intake, stage gates, business case validation, roadmap alignment, and change management controls • Embed product lifecycle standards across Core Banking, Payments, Financial Crimes, and Open Banking • Define clear ownership models and decision rights across Product, Engineering, Operations, and Compliance • Institutionalize backlog hygiene, roadmap transparency, and quarterly prioritization cadences • Standardize product documentation artifacts (PRDs, BRDs, API specifications, risk assessments, etc.) • Ensure consistent adoption of the product methodology across different product lines • Drive cross-product dependency management and integration strategies • Define and implement standardized KPIs across product lines

• Own the day-to-day operation, configuration, and ongoing optimization of the platforms that power subscriptions, messaging, consent, analytics, identity, and monetization across our digital news app and website. • Configure and manage subscription and monetization flows in platforms such as Piano, including offers, paywalls, registration flows, entitlement logic, checkout experiences, renewal/cancellation paths, and related business rules. • Own audience engagement and lifecycle messaging operations in platforms such as Braze, including newsletter logic, segmentation, personalization rules, eligibility criteria, triggers, journeys, and campaign setup. • Build, maintain, and troubleshoot integrations and data flows across systems such as Braze, Piano, CMS, identity/authentication platforms, analytics tools, consent management platforms, email service providers, app stores, and workflow automation tools such as Zapier. • Translate business, product, editorial, legal, and growth requirements into clear platform configurations, implementation plans, acceptance criteria, QA steps, launch checklists, and ongoing operational documentation. • Partner with engineering on APIs, webhooks, data-layer requirements, event schemas, app store subscription setup, and other technical dependencies, while directly owning configuration and validation within third-party platforms where appropriate. • Configure, validate, and maintain analytics, tracking, and consent-management implementations, including Google Tag Manager, event tracking, conversion funnels, privacy choices, consent signals, and downstream data flows. • Serve as a hands-on launch and operations owner for subscription, messaging, analytics, consent, and digital product initiatives, monitoring performance after release, troubleshooting cross-system issues, and driving improvements in partnership with engineering, vendors, and internal stakeholders.

Role Description The Director of Digital Product Security and Operations will lead a global team responsible for the security, compliance, and operational excellence of our Digital Solutions offerings for Construction Technology. This leadership role ensures the confidentiality, integrity, and availability of our systems and data, driving a culture of collaboration, automation, and continuous improvement. The successful candidate is passionate about delivering robust, secure, and scalable digital solutions and thrives in a collaborative, cross-functional environment. You will leverage your technical expertise and leadership to solve complex security, DevOps and operational support challenges and drive business outcomes. Key Responsibilities - Championing DevOps & Operational Support practices - Identify and drive automation opportunities to streamline security and operational processes. - Advocate for and implement Infrastructure as Code and automated security controls within CI/CD pipelines. - Implementation of follow-the-sun operational support model. - Fostering Collaboration and Shared Ownership - Break down silos between development, operations, and security team members. - Promote open communication and cross-functional teamwork. - Establish shared goals and accountability across teams. - Technical Leadership & Security Architecture - Design, develop, and oversee comprehensive security architectures for AWS Cloud environments. - Familiarity and hands-on experience integrating security solutions (e.g., GuardDuty, Security Hub, IAM, KMS, CSPM, SIEM, Wiz, Static code analysis tools like Mend) for holistic coverage. - Lead the implementation of Infrastructure as Code using tools like Terraform. - Continuous Learning and Improvement - Foster a culture of experimentation, learning from failure, and continuous improvement. - Invest in team training, certifications, and knowledge sharing. - Stay updated with industry trends and emerging technologies. - Security and Compliance - Integrate security best practices into the DevOps lifecycle (DevSecOps). - Lead security strategy for SOC2, NIST, ISO27001, and other regulatory certifications. - Architect and oversee GRC processes, including risk assessments, policy development, and remediation tracking. - Measurement and Data-Driven Decision Making - Define and track key metrics to measure DevOps and security success. - Use data to drive continuous improvement and optimize workflows. - Incident Response & Vulnerability Management - Develop and guide incident response plans, lead detection and investigation efforts, and coordinate timely resolution and root cause analysis. - Architect vulnerability management programs, including regular assessments, penetration testing, and remediation. - Security Awareness & Enablement - Lead organization-wide security awareness initiatives and training. - Foster a culture of security through strategic communication and enablement. - Documentation & Reporting - Define and maintain security architecture documentation, controls, incident records, and compliance activities. - Prepare executive-level reports for stakeholders and leadership. Qualifications - Undergraduate degree in computer science, engineering, or a related field (or 6 years equivalent work experience in digital technologies). - Advanced degrees or certifications in cybersecurity, cloud security, or digital technology are highly desirable. - 10+ years of relevant experience in leading digital product security, cloud security architecture, DevOps and operational support. - Demonstrated experience leading global teams in cloud-native software development and delivery environments (AWS, Azure, Google Cloud). - Mastery of automation tools and Infrastructure as Code (Terraform, Ansible, CloudFormation). - Hands-on experience with CI/CD pipelines and tools. - Proven track record in achieving and maintaining compliance with SOC2, NIST, ISO27001, and similar standards. - Strong background in incident response, vulnerability management, and GRC processes. - Experience collaborating with external partners, vendors, and cross-functional teams. Core Competencies - Digital Product Mindset - Collaboration/1-Team - Cybersecurity - Modern Cloud Native software development Leadership Competencies - Driving Digital Innovation - Continuous Improvement - Operating From a Global Perspective - Relationship Building Benefits - Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being. - Discounts on Stanley Black & Decker tools and other partner programs. Salary Range The Salary range for this position is $134,300.00 - $231,700.00. This is the lowest to highest annual full-time salary range we would pay for this role at the time of this posting. The salary offered within the range may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements.