• Partner with Sales, Revenue, and Go‑to‑Market leaders to design and execute sales enablement strategies aligned to business priorities and growth objectives • Support the planning, rollout, and adoption of enablement initiatives including sales processes, tools, playbooks, training programs, and operating cadences • Lead and support cross‑functional enablement projects, ensuring clear scope, sequencing, stakeholder alignment, and on‑time delivery • Translate new business models, offerings, or GTM changes into practical seller enablement that drives clarity, confidence, and execution • Apply structured change management approaches to increase adoption of new tools, processes, and ways of working within Sales • Analyze sales performance, pipeline, and productivity data to identify enablement gaps and recommend targeted improvements • Partner with Sales Operations, Analytics, and Finance to define, operationalize, and track key enablement and sales performance metrics • Develop and communicate ROI and impact assessments for enablement initiatives in partnership with Finance and Sales leadership • Create executive‑ready dashboards, summaries, and presentations that clearly articulate insights, risks, and recommendations • Serve as a trusted advisor to Sales leaders on enablement best practices, execution discipline, and continuous improvement

Role Description The Inside Sales Representative will serve as a crucial link between our prospective clients and the Sales team. The ideal candidate will possess a keen ability to clarify client needs, deliver compelling sales presentations, and manage post-sales support. This role demands a blend of exceptional communication skills, analytical thinking, and a customer-centric approach to ensure a seamless and positive experience for our clients. Key Responsibilities - Client Engagement: - Act as an extension of the Sales team by preconsulting with prospective customers via phone, email, and other digital communication channels to clarify needs. - Financial Metrics Preparation: - Gather all applicable financial reports, sales management reports or estimates to begin preparing analysis for shop owner consultation. - Sales Presentation Handoff: - Begin sales presentations with consultants and initiate a warm handoff. - Post-Sales Support: - Support sales gathering all relevant documents and information for seamless handoff to coaching staff. - Relationship Building: - Build and maintain strong relationships with prospects through effective communication, follow-up, and customer service to ensure a positive experience. - CRM Management: - Manage the sales pipeline, tracking leads, opportunities, and sales activities in CRM systems (Salesforce) to ensure accuracy and effectiveness. - Collaboration: - Collaborate with sales teams, marketing teams, and other stakeholders to optimize lead generation efforts, marketing campaigns, and sales initiatives. - Data Analysis: - Analyze sales data and metrics to identify trends, patterns, and key performance indicators (KPIs) related to sales performance and customer behavior. - Strategic Insights: - Provide insights and recommendations to sales teams and management to inform strategic decision-making and optimize sales performance. - Sales Technology Support: - Support the implementation and optimization of CRM systems, sales technology platforms, and sales processes to enhance efficiency and effectiveness. - Sales Strategy Execution: - Assist in the development and execution of sales strategies and initiatives to drive revenue growth and achieve business objectives. - Performance Reporting: - Support the development and maintenance of sales performance dashboards and reports to track key metrics such as pipeline, win rates, and revenue forecasts. - Forecasting: - Collaborate with sales leadership to develop sales forecasts and targets based on historical performance and market trends. - Process Improvement: - Monitor and evaluate sales processes to identify inefficiencies and recommend improvements to streamline operations and increase productivity. Qualifications - Bachelor's degree in business, marketing, or equivalent experience preferred. - 2+ years of experience in inside sales, sales operations, or a similar role. - 2+ years of automotive experience highly preferred. - Proficiency in CRM systems (e.g., Salesforce, HubSpot) and Microsoft Office Suite. - Strong communication skills with the ability to build rapport with clients and collaborate effectively with internal teams. - Analytical mindset with the ability to interpret sales data and generate actionable insights. - Detail-oriented with a focus on accuracy and data integrity. - Proven ability to work independently and manage multiple tasks simultaneously in a fast-paced environment. - Knowledge of sales processes and best practices. - Experience with sales forecasting and pipeline management preferred. - Ability to adapt to changing priorities and thrive in a dynamic and evolving organization. Benefits - Innovative Environment: Be part of a forward-thinking company that values innovation and continuous improvement. - Professional Growth: Opportunities for career development and advancement within a growing company. - Collaborative Culture: Work in a supportive and collaborative environment where your contributions make a real impact. - Industry Impact: Play a pivotal role in transforming the automotive industry by helping businesses achieve their full potential. Company Description The Automotive Training Institute (ATI) is the largest coaching and training company for Owners of Independent Repair Shops in the US and Canada. With over 1700 shops actively engaged in our program, we provide coaching, training, and the largest buying program in the automotive aftermarket for Independent Shop Owners. Our members have cumulatively increased their Gross Profits by almost $3.0 Billion dollars through the ATI program.

• Report to leaders and regional teams on results, forecasts, and trends • Develop KPI reporting and key business insights • Pull data points together to influence leaders and provide strategic recommendations • Develop recommendations for new business processes and initiatives to support improvements in Sales operations • Partner with sales team to analyze trends in key performance indicators • Develop financial models and analyses for business partners • Support compensation design for the sales teams • Partner with cross-functional teams on business initiatives and process improvements • Translate business initiatives into actionable objectives for Sales operations

Your role at DynatraceIs "above and beyond" second nature to you? Do you have both strong interpersonal and analytical skills? Do you thrive working in a fast-paced environment? If you answered yes to the above three questions, this is your opportunity to be part of one of the fastest growing companies in the Cloud. Dynatrace, the global leader in Software Intelligence, is looking for a Sales Coordinator to join our dynamic and motivated Sales Operations team. We need a smart, roll-up-your-sleeves type of individual who is willing to go the extra mile to support our growing sales team. Responsibilities - Provide one-stop-shop support to Sales and Sales Management by assisting them through the sales process, including internal processes and Salesforce inquiries. - Coordinate with cross-functional teams (Finance, Product, Partners, Deal Desk and Legal to name a few) to ensure timely deal cycles. - Proactively communicate status updates and “remove the noise” so that the sales team can focus on selling. - Pursue and leverage feedback from Sales Team and other stakeholders to proactively collaborate with Sales Ops Leadership on process and systems improvements. - Organize operational training and general cadences with Account Executives and Sales Management. What will help you succeedPreferred requirements: - 2- 4 years of work experience, ideally in Sales Operations, Finance, or a related field. - General understanding of Customer Relationship Software. - Salesforce.com/CPQ experience. - Proficient in Microsoft Excel To be successful in this role, we need someone who has... - High energy, and driven self-starter who can learn on the fly and embrace change. - Excellent time management and organizational skills, with the ability to manage multiple tasks and re-prioritize workflow as necessary. - Ability to remain professional and calm under tight deadlines and due dates, while remaining laser focused on attention to detail. - Excellent interpersonal and collaboration skills to work efficiently within a team while having the ability to complete tasks and make decisions independently. - Strong “customer first” attitude. - Knack for finding solutions to problems and attention to detail Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of Dynatrace.