Advancing the delivery of specialty care
Account Manager
Location
Florida
Posted
44 days ago
Salary
$120K - $135K / year
Seniority
Senior
Job Description
Account Manager
Health Network One
• Serve as the primary day to day strategic lead for assigned healthcare payor accounts, supporting client strategy, satisfaction, retention, and growth. • Responsible for maintenance of comprehensive account strategy plans aligned to client business goals, market dynamics, and organizational objectives. • Proactively manage client escalations, risks, and sensitive business issues with urgency and professional communication. • Support the planning and preparation of annual business reviews, strategic planning sessions, and other client-facing meetings. • Escalate client concerns or risks to the VP, Account Management as appropriate. • Assist in executing account management strategies and initiatives defined by leadership. • Coordinate internal resources to ensure timely delivery of services and solutions to clients. • Track key deliverables, timelines, and action items across assigned accounts. • Support implementation of health plan strategies in collaboration with internal teams. • Maintain working knowledge of health plan operations, regulatory requirements, and industry best practices. • Support compliance with client requirements and industry standards. • Assist in gathering and analyzing data to support client reporting and strategy execution. • Track and report on key performance indicators (KPIs) for assigned accounts. • Prepare client reports, presentations, and performance summaries. • Identify trends, risks, and opportunities, and communicate insights to leadership. • Partner with internal stakeholders including operations, clinical, product, and finance teams to support client deliverables. • Ensure alignment across teams to meet client expectations and service standards. • Support renewal and rate update processes by gathering required data and preparing materials. • Identify opportunities for account expansion or additional services and communicate to leadership. • Assist in maintaining high client retention and satisfaction. • Support the VP, AM to oversee client contract lifecycle activities, including renewals, amendments, participate in pricing discussions, and strategic negotiations. • Partner with internal legal, finance, underwriting, operations, and executive leadership teams to support contract strategy and execution. • Work with VP, AM to ensure contract terms align with business objectives, profitability expectations, and operational capabilities.
Job Requirements
- Bachelor’s degree in Business, Healthcare Administration, or a related field.
- 5-7 years of experience in account management, client services, or healthcare operations.
- Experience in a strategic account management role (not solely operational account coordination).
- Experience working with Medicare Advantage, Medicaid, AHCA, and/or Commercial health plan populations.
- Knowledge of CMS regulations, managed care, and government-sponsored healthcare programs.
- Health plan (payor) experience strongly preferred.
- Experience working with health plans, provider networks, or healthcare services strongly preferred.
Related Guides
Related Job Pages
More Account Manager Jobs
Account Manager
USA TODAY Co.USA TODAY Co., Inc. is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a sustainable, growth-focused media and digital marketing solutions company. Through our trusted brands, including the USA TODAY NETWORK, we provide essential journalism, local content, and digital experiences to audiences and businesses.
Role Description We’re looking for a National Account Manager to support and grow key accounts within our National Sales channel—specifically across the Home Services vertical . - Focus on retaining and expanding existing partnerships. - Help bring new opportunities through the sales funnel. - Act as a trusted advisor to clients, partnering closely with internal teams to develop and deliver impactful, data-driven marketing campaigns. - Manage the full campaign lifecycle—from strategy and planning to execution and optimization. What Success Looks Like - Client Growth & Retention: Build strong, long-term partnerships with national brands and stakeholders across complex organizations. - Performance-Driven Results: Balance client goals with business KPIs, ensuring campaigns deliver measurable impact. - Revenue Growth: Identify and act on upsell and cross-sell opportunities to drive account expansion. - Cross-Functional Collaboration: Serve as a central point of contact, partnering seamlessly with internal teams to deliver a best-in-class client experience. What You’ll Do - Partner with Brand Managers and internal teams to develop strategic, customized advertising solutions. - Build and evolve media plans based on client objectives, performance data, and market insights. - Manage end-to-end campaign execution, including contracts, onboarding, billing, reporting, and optimization. - Lead coordination for custom programs, sponsorships, and creative builds, acting as the bridge between clients and internal teams. - Work closely with Client Strategy and Client Services to drive client retention and revenue growth. - Maintain proactive client communication, ensuring exceptional service and responsiveness. - Identify opportunities to expand existing partnerships and support new business initiatives. - Support print campaigns where applicable and contribute to broader team projects. Qualifications - Bachelor’s degree or equivalent experience. - 3+ years of experience in digital advertising, media, or publishing. Home Services client experience a plus. - Experience working with sales teams and client-facing account management. - Proficiency with tools such as Microsoft Office and CRM/order management systems (Salesforce or similar a plus). Requirements - Experience working on complex, multi-channel advertising solutions across national accounts. - Strong understanding of digital media, performance marketing, and campaign strategy. - Ability to translate data into actionable insights and client recommendations. - Excellent relationship-building and communication skills. - High level of organization and ability to manage multiple campaigns and deadlines simultaneously. - A collaborative, solutions-oriented mindset in a fast-paced environment. Benefits - Work with a national network of brands and clients. - Be part of a collaborative, innovative, and supportive team. - Access flexible work options and a culture that values balance. - Competitive benefits including PTO, holidays, medical, dental, and 401(k). Company Description At LocaliQ (part of Gannett | USA TODAY Network), we help businesses grow through a powerful combination of digital marketing solutions, data, and local insights. Our mission is simple: help businesses connect with the right customers and drive real results. We move fast, work collaboratively, and take pride in building meaningful relationships—with our clients and each other.
• Develop and implement sales strategies to acquire and retain dealer clients within the automotive sector. • Build and maintain relationships with dealership owners and key decision-makers to understand their financing needs. • Identify opportunities for portfolio growth by presenting financing solutions and promoting Westlake Flooring Company’s offerings. • Conduct market research to remain competitive and align services with industry trends. • Oversee the servicing of the automotive floorplan portfolio, ensuring high levels of customer satisfaction. • Monitor account performance and proactively address any issues or concerns raised by clients. • Collaborate with cross-functional teams to streamline processes and enhance customer experience. • Provide training and support to dealerships on the use of financing solutions and services. • Monitor dealership conditions and performance. • Develop and maintain risk assessment models to evaluate dealership creditworthiness. • Collaborate with internal teams to ensure compliance with company policies and regulatory requirements. • Monitor the performance of the portfolio, including loan balances, dealer performance, and payment trends.
Senior Regional Account Manager
HopSkipDriveHopSkipDrive is the safe youth transportation solution schools and families rely on to get kids where they need to go.
• Dedicate 2-3 days each week to on-site client visits to foster relationships, deepen understanding of client needs, and drive meaningful engagement. • Drive strategic expansion across HopSkipDrive’s product suite through structured discovery and Challenger methodology. • Build and execute district-level growth strategies, including multi-threaded stakeholder plans while owning retention, expansion, and overall performance of named accounts. • Deliver exceptional client service, build and maintain strong, multi-threaded relationships across operational, technical, and executive stakeholders. • Lead multi-department discovery within districts to uncover unmet needs and quantify opportunity. • Communicate confidently with client executives, influencing decision-making through data, insight, and outcome-based recommendations. • Align Sales, Operations, Product, Finance, Trust & Safety and Support around client priorities and optimize our offerings to their needs. • Lead renewals and expansions, including structured negotiations and closing motions. • Utilize AI to craft personalized meeting agendas, synthesize complex stakeholder needs, and draft high-impact follow-up communications.
• Develop and implement strategies to increase market share • Promote and sell the Company's surgical products and tissues • Drive sales growth and achieve defined sales performance goals • Identify, define, and execute on market opportunities • Conduct large group and individual presentations • Research and resolve commission issues for agencies • Develop and maintain collaborative relationships with agency partners and customers


