• Coordinate and monitor the assigned engineering projects, contractual tasks, or associated deliverables assigned • Assist Project Manager (PM) with all change control processes (e.g., additional scope requests, scheduling) • Work with the external and internal team members to determine how to satisfy commercial and technical requirements • Support execution of assigned tasks and mentor novice engineers • Partner with PM, and other project and technical functional disciplines • Review and support delivery of engineering deliverables and initiate appropriate corrective actions

Senior Software Engineer, Platform TL;DR: We are looking for a collaborative engineer with a bias for action and a strong focus on delivering customer value. If you are motivated to solve complex systems problems across infrastructure, platform reliability, and backend software, and thrive in an environment where no two weeks look the same, you will find a supportive home at Cloudsmith. About Cloudsmith Cloudsmith is transforming how organisations handle software artifacts and secure their supply chains. As a cloud native, multi-tenant platform, we enable organisations to build software better, through best-in-class artifact management and software supply chain security. Our vision is to become the software supply chain itself, powering the future of software delivery. We are the world's most potent artifact management platform, built by developers for developers. Our platform supports over 30 formats spanning languages, container formats, and operating systems, with enterprise-grade features, including vulnerability and security scanning, world-class policy management and enforcement, and web-scale to handle the Fortune 500. Organizations integrate Cloudsmith as critical infrastructure into their development, deployment, and distribution pipelines, trusting us to protect and accelerate, regardless of scale. Backed by top-tier investors and on a trajectory toward IPO and beyond, we're building mission-critical infrastructure that powers software delivery for organizations worldwide. We operate at the cutting edge of cloud-native technology, tackling complex distributed systems challenges that directly impact millions of developers. Now is an exciting time to join us as we revolutionize how organizations deliver and secure software and help write the next chapter of our rocketship growth story. The Role As a Senior Software Engineer on the Core Platform team, you'll work across the systems that keep Cloudsmith fast, reliable, and scalable for our global customer base. This is a broad, high-impact role that sits at the intersection of infrastructure and software engineering. You'll be as comfortable tuning a slow database query or diagnosing a production incident as you are designing and shipping a new platform capability. You'll need good instincts, strong technical judgement, and the ability to move with confidence in ambiguous situations. Our Team We are one of four engineering teams responsible for building application capabilities and the underlying platform upon which Cloudsmith is founded. We operate in a highly collaborative environment, where people with different skills come together to make things happen. We each contribute to an environment where curiosity, support, transparency, and bias for action reign. We have a modern CI/CD approach, deploying several times per day, and we support a global set of customers who are engineers like us. The Platform team is cross-cutting by nature. You won't own a single service in isolation. Instead, you'll work across layers of the stack, from AWS infrastructure through to backend application code, tackling problems that don't always have a well-worn path. One week might involve investigating a performance regression affecting an enterprise customer; the next, designing changes to how our platform handles authentication or billing at scale. This is a rare opportunity to work on systems that matter — mission-critical infrastructure used by some of the world's most demanding engineering organisations — alongside a small, senior team that takes pride in doing things well. Our Technology Stack We are cloud-native, born in AWS, and embrace their services across our platform. Our technology stack includes Python, Django, React, NextJS, ECS, Postgres, Clickhouse, Kinesis, Cloudfront, Flink, Elastic Search, Lambda, AmazonMQ & Terraform. Tooling includes VS Code, Slack, Linear, Datadog, Notion, CircleCI & Spacelift. Key Responsibilities - Build: Design, build, and ship new features and optimisations for our platform infrastructure - Resilience: Help keep our systems fast, reliable, and running smoothly at a global scale. - Collaborate: Work closely with teammates from product, design, and customer success to solve complex problems together - Quality: Prioritise quality and security through rigorous testing, monitoring, and sustainable engineering habits. - Mentor: Share your knowledge through code reviews, documentation, and mentoring others to foster a growth-oriented environment. Required Experience, Qualities & Skills We realise that not everyone will have every experience and expertise in every possible thing. Still, if you have many of the following, we might be a great place to progress your career. - Experience: 5+ years (or equivalent) of professional experience building, testing, and maintaining complex distributed systems in production. - Technical Proficiency: Proficiency with programming languages such as Python (Django), Golang, Rust, Java, or similar - Infrastructure: Familiarity with cloud-based infrastructure and related services (AWS, CloudFront, Lambda, ECS, Postgres, S3, Kinesis, Terraform), container runtimes, event-driven architectures (high volume data pipelines), and continuous integration. - Iterative Delivery: You understand the importance of shipping early and often and delivering value iteratively. - Communication: An enthusiastic and effective communicator who can bridge the gap between technical and non-technical stakeholders. - Mindset: Deeply passionate about your craft, eager to learn, and comfortable admitting what you don't yet know. Benefits, Location & Work Environment Note: You must be based in Ireland or the United Kingdom and have the right to work independently without requiring sponsorship. Headlines - A position based in Ireland or the United Kingdom. - A competitive compensation package, including equity. - With comprehensive health, dental, and vision insurance. - Plus, generous annual leave and flexible working policies to suit your lifestyle. - Including a professional development budget for conferences and training. - In a dynamic, innovative, trust-centric, and supportive work environment. - With the opportunity to shape a fast-growing Series B startup (and beyond). - Regular (monthly-ish) travel may be required for company gatherings and engineering days Health and Wellness Regardless of your location, we deeply care about the health and wellness of our staff and their families; a sustainable pace is important to us. In addition to generous annual leave (PTO), we offer health and well-being benefits along with flexible family-friendly working policies. Personal Growth You will have an enormous opportunity to learn new skills alongside your colleagues, and your continued professional development is essential to us because it's important to you. We will support you with budgets for equipment, training, books, conferences, travel, and certifications. The more powerful you become, the better for all of us. Facilities Cloudsmith is headquartered in Belfast, Northern Ireland, with fully-equipped office space that’s open 24x7. We use our H.Q. regularly for activities like working sessions, team planning, meets and greets, and sometimes other group activities (like games!). We also hold all-hands off-sites in Belfast three times a year, featuring guest speakers and team activities. Many Cloudsmithers work remotely, so we rely on our online collaboration tools; Slack, Google Docs, Linear, and other popular collaboration tools are how we work. About Equal Opportunity Cloudsmith is an equal-opportunity employer proud to nurture a diverse workplace that welcomes applications from individuals of all races, genders, and ethnic groups. We do not discriminate on age, religion, sexual orientation, citizenship status, military service, or health conditions. We will not tolerate discrimination of any kind within our workforce. The Final Word We’re looking for someone who has a passion for their craft, a collaborative attitude, and a desire to build a product customers love. We are critical infrastructure built by developers for developers, and we are building the world’s software supply chain platform and ecosystem. We want to hear from you if you are excited to build a high performing platform that powers software delivery at a global scale - balancing thoughtful design with real-world constraints - to leave a lasting impact on the software industry from today until IPO and beyond.

Role Description Vectara provides a scalable platform to deploy your Enterprise AI Agents and AI Assistants with Accuracy, Security, and Explainability like no other solution. Our enterprise RAG Platform offers unparalleled Accuracy, Security, and Explainability by leveraging the strongest models for retrieval, embedding, reranking, an optimized LLM trained for quality, and advanced Hallucination Mitigation. We are the developers of the Hughes Hallucination Evaluation Model and Correction model, core to ensuring accuracy, quality, and responsible AI that is production-ready. These innovations have been cited in the New York Times, Visual Capitalist, and many other leading publications. This platform has allowed us to be very successful with over 100 Enterprise clients, including the likes of large US military organizations, Financial services, Healthcare, and Manufacturing. Our founding team includes industry veterans and experts in neural information retrieval and distributed systems from Google. Join us as we pursue our mission to help the world find meaning. People at Vectara are passionate about ensuring customers take advantage of breakthroughs in applied Artificial Intelligence (AI) to solve real-world technology and business problems today. Our team is a group of unquestionable all-stars in their respective fields of computer science and business from Google, Cloudera, Splunk, MongoDB, Elastic, and more. Job responsibilities: - Design, prototype, research and build AI systems for Vectara. - Train, evaluate and deploy ML models in the domains of Natural Language Processing, Information Retrieval, AI Agents, Large Language Models (LLMs) and Multimodal Large Language Model (MMLLMs). - Improve the quality of Vectara’s AI Agents and RAG-as-a-service platform, working on features like agentic behavior, hallucination reduction/correction, and agent orchestration. - Publish technical blogs, papers, and patents. Qualifications - BS/MS in Computer Science, Statistics, Electrical/Computer Engineering, Mathematics, or a related field. - 8+/7+ years of professional work experience after BS/MS applying machine learning to real-world problems, and crafting scalable and effective ML/AI solutions. - Strong domain knowledge in at least one of the following: RAG, LLM, information retrieval, Multimodal LLMs. - Excellent programming skills in Python. Proficiency in data/ML libraries such as pandas, transformers, and torch. - Familiarity with the technical details of deep learning concepts, such as Transformers, Retrieval-Augmented Generation (RAG), mixture of experts (MoE). - Hands-on experience in training ML systems end-to-end from data curation to evaluation and deployment. Requirements - PhD in Computer Science/Engineering with 3+ years of industry experience. - Publications in prestigious venues such as ACL, NAACL, EMNLP, NeurIPS, ICML, ICLR as a key author. - Experience as an ML engineer in an early-stage, high growth environment. - Expertise in the following areas: - Embedding models, rerankers - Multimodal retrieval, question answering, and reasoning - Vector databases, BM25 - Planning and reasoning in LLMs - Multilinguality in LLMs - NLG Evaluation such as hallucination detection Benefits - 100% paid Medical, Dental, Vision begins on your first day! - Option of Health Savings Account (HSA) or Flexible Savings Account (FSA). - Generous paid time off (PTO) plus paid sick time, holidays, and company rest days. - Professional development and training opportunities. - Company virtual happy hours and fun team building activities and more.

• Design, build, and enhance the Zabbix monitoring platform • Develop templates, discovery rules, triggers, thresholds, and integrations • Ensure consistent and scalable configuration across all monitored devices • Implement monitoring that reflects: • Service health • Customer impact • End-user experience • Move beyond simple device availability toward service-level observability • Design and tune alerting models aligned to business impact • Reduce false positives and alert noise • Ensure alerts are actionable and support efficient triage by the NOC • Integrate Zabbix with: • Vendor platforms • APIs and SNMP sources • Synthetic monitoring solutions • Support development of a “single pane of glass” for monitoring visibility • Enable device → service → location correlation • Improve accuracy of incident communications and field dispatch information • Support alignment with service and asset data sources • Define and support SOPs for alert triage and escalation • Work with NOC and service teams to improve: • Incident workflows • Problem management integration • Support continual service improvement initiatives