• Advise on and help maintain large-scale computational and AI infrastructure, including monitoring, logging, and workload orchestration (Kubernetes and Linux job schedulers). • Provide consultative guidance and perform hands-on solving across the full stack—from bare metal and operating system, through the software stack, container platform, networking, and storage. • Assess customer environments and recommend optimized, production-ready Kubernetes-based container platforms integrated with enterprise-grade networking and storage solutions. • Serve as a key technical resource: develop, refine, and document standard methodologies and operational guidelines to be shared with internal teams and customer partners. • Support Research & Development activities and engage in POCs/POVs to validate new features, architectures, and upgrade approaches. • Create and deliver high-quality documentation, including runbooks, onboarding materials, and best-practice guides for customers and internal teams. • Act as the technical leader for assigned customer accounts, providing strategic guidance on DevOps and platform architecture and influencing long-term infrastructure and operations decisions.

• Lead the hands-on analysis, optimization, and performance tuning of complex GPU-accelerated systems and AI workloads, ensuring high availability and efficiency across customer data centers. • Serve as a senior technical authority on NVIDIA technologies, contributing to architecture reviews and guiding infrastructure decisions at scale. • Establish and refine monitoring and optimization methodologies using analytics, telemetry, and automation to detect bottlenecks and improve infrastructure resiliency. • Join post-deployment reviews, incident retrospectives, and sessions to craft the customer experience and provide insights into NVIDIA’s infrastructure strategy. • Complete and lead complex technical projects from initial design through implementation and continuous improvement, ensuring alignment to SLAs and mitigation of technical risks. • Support business growth by identifying AI infrastructure opportunities in cloud and enterprise environments and driving technical initiatives that showcase NVIDIA’s leadership in this space.

• Lead technical solution development and architecture strategy for Department of Veterans Affairs (VA) and federal healthcare opportunities • Partner with Business Development, Capture Managers, Proposal Managers, and technical leadership to develop winning technical approaches and differentiated solutions • Author and review technical proposal volumes, management approaches, executive summaries, oral presentations, and other proposal artifacts • Conduct customer, competitor, and market research to validate requirements, identify discriminators, and strengthen win strategies • Interview Subject Matter Experts (SMEs) and technical teams to gather solution details and transform complex concepts into clear, persuasive proposal content • Develop solution architectures, implementation approaches, staffing strategies, transition plans, and cost-informed technical recommendations • Ensure proposal responses are compliant, compelling, technically accurate, and aligned with solicitation requirements and evaluation criteria • Support proposal reviews, color team reviews, and executive reviews while incorporating feedback and maintaining proposal schedules • Create and conceptualize technical graphics, workflows, solution diagrams, and architecture illustrations that effectively communicate key concepts and value propositions • Serve as a trusted advisor during capture activities, solution shaping, customer engagement, and strategic growth initiatives • Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

• Serve as subject matter expert on POTS line replacement, including deep knowledge of competitor products and features. • Engage directly with code enforcement and AHJs on behalf of resellers to remediate compliance issues for life-safety AirDial deployments; conduct on-site demonstrations as needed to gain jurisdictional approval. • Respond to customer cyber and risk assessment evaluations specific to AirDial deployments. • Own proof-of-concept(PoC) deployments for strategic reseller opportunities. • Lead technical sections of RFP responses for AirDial opportunities. • Translate reseller requirements into formal product requests and maintain AirDial documentation for implementation and support teams. • Develop and deliver AirDial technical training and demos for resellers, partners, and internal teams. • Collaborate with product and marketing teams to create market-specific content that differentiates AirDial. • Utilizing AI to find new and innovative ways to streamline processes and automation.