• Own technical sales engagements from discovery through close • Deliver tailored, high-impact demos focused on business outcomes • Translate customer workflows into Federato configurations — including quoting, rating, endorsements, and portfolio optimization • Lead RFP and security questionnaire completion in collaboration with Product and Security teams • Build and maintain reusable demo environments reflecting target customer segments • Develop onboarding materials, configuration libraries, and example rating logic • Partner with the Manager, Pre-Sales and Product Marketing to refine messaging frameworks and technical collateral • Co-define and continuously improve the pre-sales lifecycle (discovery, solutioning, handoffs, etc.) • Contribute to shared team assets like: • Discovery playbooks • Configuration scopes and success criteria templates • Demo setup guides and walkthroughs • Collaborate with Product and Engineering to align roadmap with customer pain points • Surface recurring objections and product gaps with clarity and context • Provide post-sale context to Implementation & Customer Success

Meet the Team Cisco ThousandEyes is a Digital Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios. Your Impact When enterprise customers adopt ThousandEyes, early success depends on expert guidance and hands-on enablement. As an Implementation Engineer, you will engage with customers during the initial stages of their journey to ensure successful deployment, adoption, and value realization of the ThousandEyes platform. You will deliver enablement, implementation, and optimization services, acting as a trusted technical advisor throughout the engagement. This includes planning and executing deployments, configuring monitoring, documenting solutions, delivering customer training, and providing best-practice recommendations tailored to each environment. The role requires deep knowledge of the ThousandEyes platform, experience with monitoring systems, and a strong foundation in core network architecture. You will be a polished, customer-facing generalist, comfortable engaging with a broad range of technical and business stakeholders. Minimum Qualifications - Project management and consulting experience with the ability to prioritize and accomplish tasks in tight timeframes - Firm grasp of network and application protocols (Cisco/Juniper certification strongly preferred) - Experience maintaining or implementing LAN/WAN environments - Familiarity with web technologies (deployment, maintenance, debugging) including REST APIs - Experience with at least one programming language (Java, Python, JavaScript, etc.) Preferred Qualifications - Bachelor's or advanced degree in a technical field, or equivalent working experience - At least 5+ years experience working in a customer-facing role - Experience with Cloud/SaaS software products - Enjoy a fast-paced, multifaceted environment - Outstanding communication and problem-solving skills - A standout "customer first" attitude Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

• Review and interpret global client documentation of payable activities (contracts, budgets, amendments); • Identify areas of quality risk and / or need in pursuit of a best-in-class client, site and patient experience; • Apply best practices to extract and configure client data into payable activities from source document(s); • Collaborate and communicate with business partners to verify interpretation of payable activities; • Adhere to auditing and monitoring checklists and procedures; • Adhere to both internal KPIs and client-driven SLAs; • Participate in internal and external calls regarding study implementation and complex configuration issues/needs; consult with clients and Client Delivery colleagues to achieve resolution and adhere to best practice; • Contribute to internal process documents to ensure study configurations are consistent and following best practices; • Partner with Product & IT teams to identify areas of enhancement across platforms; • Support Client Delivery in establishing and maintaining positive client relationships; • Perform other duties, assignments, and/or special projects as time or circumstances necessitate;

Title: AI Implementation Specialist Location: US - Remote Job Description: Full time job requisition id R181444 In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible. Job Description: Parsons is seeking a hands-on AI Implementation Specialist to help identify, prototype, and apply practical AI solutions to business and operational challenges across the enterprise. In this role, you will work directly with stakeholders to understand workflows, identify opportunities where enterprise AI capabilities can improve speed, quality, and decision-making, and help implement those solutions in real business contexts. The ideal candidate combines strong familiarity with modern generative AI tools and applied AI concepts with the ability to translate business problems into useful, implementable solutions. This is not a pure research role and not a full-stack engineering role. It is focused on practical application, experimentation, workflow enablement, and measurable business impact. Candidates located within the DMV area are preferred. What You'll Be Doing - Work directly with business and operational teams to understand workflows, pain points, and opportunities for AI-driven improvement - Identify where enterprise AI capabilities such as custom AI assistants, retrieval-based knowledge tools, workflow automation, and multimodal AI features can be applied effectively - Translate business needs into practical AI use cases, prototype concepts, and implementation approaches - Evaluate whether business problems are best addressed using generative AI, automation, analytics, traditional machine learning, or other technical methods - Configure, test, and benchmark AI-enabled workflows in real or representative business scenarios to assess usability, performance, and impact - Support implementation of AI solutions by helping set up prompts, knowledge sources, workflow steps, and evaluation approaches - Collaborate with software engineers, data scientists, analysts, and business stakeholders to support integration of AI capabilities into tools and processes - Conduct needs assessments, feasibility reviews, and business case analyses for AI adoption - Help users apply AI tools effectively by providing practical guidance, documentation, and user support - Create clear documentation, playbooks, and user guides for prototypes, workflows, and repeatable use cases - Promote responsible AI use by considering fairness, transparency, security, and regulatory compliance in solution design and rollout What Required Skills You'll Bring - Bachelor’s degree in STEM or another related field - At least 3+ years of hands-on experience building, applying, or implementing AI, machine learning, automation, analytics, or data-driven solutions through professional work, academic projects, or substantial independent work - Ability to obtain and maintain an active Secret or Top Secret clearance to support sensitive DoD/IC projects - Solid understanding of generative AI applications, prompt design, retrieval-augmented generation, machine learning lifecycles, and data analytics - Experience using modern AI platforms or tools to create AI assistants, knowledge-grounded workflows, task automation, or multimodal solutions - Ability to assess business problems and determine whether they are best addressed with generative AI, traditional machine learning, automation, analytics, or other technical approaches - Demonstrated ability to communicate technical AI concepts clearly to non-technical audiences and support adoption in practical settings - Experience testing, benchmarking, and evaluating AI outputs in real workflows or applied use cases What Desired Skills You'll Bring - Strong interest in emerging AI capabilities and how they can be applied pragmatically to real business problems - Experience with prompt engineering, output evaluation, and iterative improvement of generative AI workflows - Familiarity with enterprise AI platforms, secure AI environments, or regulated technology environments - Experience with AI workflow automation, orchestration tools, APIs, or low-code automation platforms - Familiarity with multimodal AI capabilities such as image generation, image analysis, or document understanding - Ability to assess implementation feasibility, data readiness, and operational fit for AI use cases - Ability to interpret AI-driven insights and use data to support business and strategic decision-making What Success Looks Like - Business teams are able to apply AI tools to real workflows with clear value and realistic expectations - High-value AI use cases are identified, tested, and translated into repeatable solutions - AI-enabled workflows are practical, usable, and aligned to operational needs - Stakeholders understand when to use generative AI and when other AI or automation approaches are more appropriate - Documentation, guidance, and prototypes help scale AI adoption across the organization responsibly Security Clearance Requirement: None This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now. Salary Range: $63,600.00 - $111,300.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled. Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!