TabaPay

Role Description TabaPay is currently hiring an Implementation Manager to grow our Client Success Team. We are looking for a candidate to work directly with clients to implement on-demand, real-time payments programs. The Implementation Manager is responsible for the execution of high-quality client onboarding procedures from the project kick-off to launch. They bring impactful programs to life by: - Extracting a comprehensive understanding of our client's goals and friction points - Considering all partner perspectives and capabilities - Fueling the power of internal departments In this role, you will: - Develop and implement a project plan - Act as an internal advocate for client needs - Proactively identify and resolve potential roadblocks to successful implementation Qualifications - Bachelor’s degree in Business or Project Management preferred - 5+ years of Payments experience - 5+ years leading and running multiple sophisticated projects at once - Detail-oriented, self-motivated, and persistent with the ability to set priorities and be flexible in a changing environment - Excellent written communication and presentation skills - Experience in early-stage products, markets, and companies preferred - Experience in both internal and external stakeholder management - Excellent at planning, organizing, and managing time - Ability to connect with various levels within the organization - Challenging the status quo is your second nature - Curiosity mindset Requirements - Own multiple implementation projects simultaneously from contract signature to project completion - Adhere to the PMO framework and processes to facilitate the creation, communication, and ongoing management of the project plan and related project artifacts - Handle changes in scope and understand the implications of them - Assist in the creation of the standardized process to onboard new clients and programs - Work hand in hand with the sales team to assist with pre-sales and scoping discussions - Work closely with compliance, operations, finance, and support teams to discuss and track implementation details and nuances pre and post-launch - Communicate and report project status to various levels of leadership and stakeholders - Coordinate internal and external resources to ensure a timely and successful launch - Become a specialist in our product, configuration, and internal processes - Identify, manage, and mitigate project risk - Prepare and lead training for new customers and users to ensure a seamless onboarding process Benefits - 100% employer-paid health care insurance including medical, dental, vision, and life insurance (for employee only) - Employer 401K Matching - Generous and Flexible PTO The pay range for this position is $100,000-$120,000 DOE, however, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

Who We Are The world is moving towards instant digital payments and TabaPay is leading the way. We help thousands of Fintechs in the US and Canada instantly move money in and out of accounts and we are actively expanding into other countries. Our customers represent the hottest verticals in the financial service industry such as neobanks, challenger brokers, gaming and wallets. TabaPay is a highly profitable rocketship that processes billions of dollars each year. To learn more visit www.tabapay.com. We believe everyone deserves access to their money when they need it. We serve some of the most innovative companies in financial services — from fintechs and lenders to gaming platforms and digital banks — often in underserved or rapidly evolving markets where payments are mission-critical. Customers expect instant access to their money. Whether it’s a worker whose car breaks down on the way to work or a parent buying groceries before payday, timing is critical. But delivering that experience is hard, and demands a balance of speed, reliability, cost, and fraud. Built by pioneers of real-time payments, TabaPay solves the hardest money movement challenges for companies operating in complex, regulated environments. By combining direct network connections, 19+ sponsor banks, and integrated risk and compliance tools into a single API, our customers see higher success rates, lower fraud, and more control over how money moves. We’re on pace to process over $100 billion in payments annually and power some of the fastest-growing companies in financial services, including Dave, Klarna, SoFi, and ADP. If you’ve used a leading fintech app, there’s a good chance you’ve already used TabaPay without realizing it. We’re looking for a Partnerships & Eventsl Marketing Manager to own and scale one of our most important growth channels — partnerships. Think of yourself as the GM of the partnership channel, responsible for driving pipeline, expanding reach, and deepening engagement across our partner ecosystem. We already have a formula for success, since partnerships drive ~90% of our lead volume! This role is about unlocking the next phase of growth. What you’ll do: - Drive partnership growth: Own and expand marketing activations with key partners including Visa, Mastercard, sponsor banks, ISOs, and referral partners. Identify new opportunities to generate pipeline and reinforce partnerships as a scalable, repeatable growth channel. - Lead events & experiences: Plan and execute high-impact co-marketing experiences such as executive dinners, conference activations, and partner events. Use events strategically to generate pipeline, deepen relationships, and support expansion into new verticals. - Enable partners: Create and deliver training and enablement programs to ensure partner teams can effectively position and sell TabaPay. That means creating the right mix of messaging, use cases, and materials. - Build co-marketing programs: Develop and execute joint campaigns with partners, including paid marketing, industry reports, webinars, social content, and more. Leverage partner distribution channels to expand reach and drive demand. - Own strategy & execution: Manage campaigns end-to-end, including planning, execution, performance tracking, and budget management. Partner cross-functionally with sales, product, and legal to ensure alignment and drive results. Who you are: - Growth-minded operator: You proactively identify opportunities to drive pipeline and expand partnerships, and you’re motivated by measurable impact. You think like an owner and are focused on outcomes, not just activity. - Strong relationship builder: You’re comfortable working with external partners and know how to build trust, influence, and drive joint execution across multiple stakeholders. - Strategic + hands-on: You can connect high-level strategy to execution —whether you’re shaping a co-marketing plan, launching a campaign, or running an event end-to-end. - Excellent communicator: You’re a clear and compelling communicator when writing and speaking and can create messaging, content, and presentations that resonate with partners and internal teams. - Highly organized and detail-oriented: You can manage multiple campaigns, partners, and timelines simultaneously without losing attention to detail, and you know how to prioritize what matters most. - Flexible, creative mindset: You thrive in fast-paced environments, take ownership, and are comfortable navigating ambiguity while moving work forward. - Relevant experience: You have 3–5+ years of experience in marketing, partnerships, or business development, ideally in fintech, payments, or B2B environments. The annual base pay offered may vary depending on job-related knowledge, skills, and experience. This role may be eligible for a performance-based bonus. in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. - Bay Area, CA / New York, NY: $90,000-$100,000 - Remote US: $70,000-$90,000 Benefits TabaPay offers the following benefits: - 100% employer-paid health care insurance including medical, dental, vision, and life insurance (for employee only) - Employer 401K Matching - Generous and Flexible PTO EEO Employer: TabaPay is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

Who We Are The world is moving towards instant digital payments and TabaPay is leading the way. We help thousands of Fintechs in the US and Canada instantly move money in and out of accounts and we are actively expanding into other countries. Our customers represent the hottest verticals in the financial service industry such as neobanks, challenger brokers, gaming and wallets. TabaPay is a highly profitable rocketship that processes billions of dollars each year. To learn more visit www.tabapay.com. Who We Are The world is moving towards instant digital payments and TabaPay is leading the way. We help thousands of Fintechs in the US and Canada instantly move money in and out of accounts and we are actively expanding into other countries. Our customers represent the hottest verticals in the financial service industry such as neobanks, challenger brokers, gaming and wallets. TabaPay is a highly profitable rocketship that processes billions of dollars each year. To learn more visit www.tabapay.com . Responsibilities Proactively monitor the production environment to maintain a 24×7×365 uptime service. Manage a secure and high-performance network to support daily transaction processing, ensuring systems remain up and running. Perform regular monitoring of alerts to proactively identify potential issues and optimize system and network performance. Collaborate with cross-functional teams to troubleshoot and resolve system and network issues; work with Card Networks when required. Conduct weekly server maintenance, including system upgrades and patch management on Linux servers. Create and maintain detailed documentation of system and network configurations, procedures, and troubleshooting guides. Participate in Incident Response and Disaster Recovery planning and testing to ensure continuity of operations during incidents. Collaborate closely with IT and Operations teams to align system and network security measures with company policies and regulatory standards. Stay current on industry trends, emerging technologies, and security threats to enhance system reliability and resilience. Participate in an on-call rotation to provide off-hours support and respond promptly to system or network issues. Monitor system performance and respond to alerts and incidents, performing troubleshooting, root cause identification, and escalation when necessary. Proactively restart systems or services as needed during outages. Update system status on the company website during outages or service disruptions. Notify internal stakeholders of outages and send bulletins when outage thresholds are exceeded. Serve as the first point of contact for incidents during on-call or graveyard shifts. Participate in daily audit updates and documentation activities during on-call shifts. Update internal alert pages and notify the team in case of anomalies. Create and maintain a centralized documentation page for all change tickets. Maintain an up-to-date log of change tickets, including ticket number, requester, and status. Perform daily and weekly scheduled tasks as defined by procedures and provide status updates to the team. Participate in on-call handovers and communicate effectively with team members. Qualifications The compensation for this position is $100,000. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Benefits TabaPay offers the following benefits: 100% employer-paid health care insurance including medical, dental, vision, and life insurance (for employee only) Employer 401K Matching Generous and Flexible PTO EEO Employer: TabaPay is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.