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Because health is personal
Senior Director, Plan Configuration & Documentation
Location
United States
Posted
22 days ago
Salary
$150K - $165K / year
Seniority
Senior
Job Description
Senior Director, Plan Configuration & Documentation
Personify Health
• Ready to lead health plan configuration and solution design, driving the full lifecycle of plan build and cross-functional execution across a complex TPA environment? • Lead and develop the teams overseeing Plan Configuration and Solution Architecture functions • Provide strategic oversight of plan build operations ensuring accuracy, efficiency, and on-time delivery • Drive continuous improvement across both functions, identifying process gaps and building solutions • Partner closely with Plan Configuration to ensure solution designs are buildable, scalable, and delivered on time • Support pre- and post-sale solutioning efforts, translating complex client requirements into viable plan designs • Own and manage the operational project portfolio for the TPA side of the business
Job Requirements
- 10+ years of experience in TPA operations, health plan administration, or a directly related field
- Bachelor's degree required; advanced degree or relevant certifications (PMP, CEBS) a plus
- Proven leadership experience managing Director-level teams across multiple functions
- Deep knowledge of health plan build processes, benefits administration, and enterprise client solutioning
- Experience leading or closely partnering with solution architecture or implementation design functions
- Strong project management skills with experience owning and delivering operational initiatives
- Clear, direct communicator who can work across technical and non-technical stakeholders
- Comfortable operating in a fast-moving environment where priorities can shift
Benefits
- Competitive base salary and benefits effective day one
- Comprehensive medical and dental through our own health solutions (yes, we use what we build)
- Unlimited PTO—rest and recharge time is non-negotiable
- Mental health support, retirement planning, and financial protection
- Professional development with clear career progression and learning budgets
- Mission-driven culture where diverse perspectives drive real impact on people's health
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