• Identify and develop new prospects, generate product interest and expand category penetration within assigned customer base • Achieve monthly, quarterly and annual KPI’s • Expand wallet share with existing and new customers in the connected suite of products, such as but not limited to control, networking, surveillance, lighting, intelligent power, and speakers • Consistently update and manage CRM data to provide visibility and clarity on business status and progress • Analyze sales results and insights to help drive customer satisfaction and retention • Explain technical, industry and market facts to best position our products as a competitive solution • Follow up on inbound leads from other internal marketing channels, sales teams and/or other customers • Communicate and collaborate with both technical and business leaders • Effective internal communication regarding customers, products and services to maximize sales growth opportunity • Ensure continued customer satisfaction, build and maintain customer relationships and follow up with company resources to make sure after sales support is received • Partner with other field-based resources and internal teams to create synergy amongst all business initiatives • Capable of multi-tasking and self-managing day-to-day scheduling • Up to 60% travel to attend key customer meetings, prospecting new leads, trade shows and industry events

• Identify and research potential clients within the target market using various tools and platforms. • Reach out to leads through cold calling, emails, and social media to generate interest in Digital.ai's software solutions. • Call & qualify Inbound leads within specified timeframe and assess their potential as sales opportunities. • Schedule meetings and product demos for the sales team to further engage potential clients. • Collaborate with marketing and sales teams to develop strategies for lead generation and sales conversion. • Maintain accurate records of all interactions with prospects in the CRM system. • Continuously update knowledge on Digital.ai’s products and industry trends to effectively communicate value propositions to prospects.

Role Description We are looking for a Director of Business Development who will expand our existing client base in the United States. - Actively prospects and leverages potential new business opportunities within specified Customer/Accounts. - Cultivates strong, long-term relationships with key decision-makers with Account and develops deep knowledge of the Customer/Account organization. - Analyzes potential opportunities and develops detailed business plans and sales strategies for each Customer/Account. - Identifies and responds to Customer/Account needs in order to define potential PSI opportunities. Ensures appropriate strategy/solution is proposed to Customer/Account. - Works with Operations to identify sales team and prepare presentation. Educates team participants in Customer/Account culture, operational needs/methods and sales techniques needed to close the sale. - Leads the entire sales process, including identifying the appropriate team for pitch and preparing and leading the sales presentation. - Coordinates with the Proposal Development Group to develop proposal and Operations to finalize strategy and pricing. - Handles follow-up related to the sales and facilitates completion of contractual documents. - Ensures appropriate hand-off to project team by transferring knowledge on Customer/Account needs and expectations. - Shares Customer/Account strategies and sales plans with Project Directors/Managers. - Coordinates with Project Managers/Directors and Operations to escalate and quickly address Customer/Account issues/concerns. - Seeks input from Project Managers/Directors to proactively address Change in Scope, new opportunities or customer dissatisfaction. - Works with Project Manager/Director and Operations to ensure Changes in Scope (CIS’s) are appropriately negotiated with the Customer/Account. - Maintains high visibility within Customer/Account organization. - Monitors Customer satisfaction through regular formal and informal surveys. - Coordinates with Project Managers/Directors to ensure Customer/Account needs are being met and address concerns/issues in a timely manner. - Reviews proposals and analyzes requests for proposals and protocols. - Attends industry events, set up meetings at events, and perform follow-up with potential clients. - Acts as a liaison between US clients and Operations on an as needed basis. Qualifications - University degree in health sciences or an equivalent combination of education, training & experience. - Demonstrable competency in sales or business development preferably for a Contract Research Organization or company providing services to the healthcare industry. - 3 - 5 years of business development experience in the CRO sales arena. - Working proficiency with Salesforce. - Strong communication, collaboration, problem solving, and time management skills. - Capable and willing to travel. - For this position PSI is not hiring individuals who require work visa for employment or continued employment now or anytime in the future. Requirements - For this position PSI is not hiring individuals who require work visa for employment or continued employment now or anytime in the future.

Role Description The Senior Associate Talent Development Advisor plays a key role in supporting both talent acquisition and talent development initiatives across the organization. - Execute full-cycle recruitment including job requisitions, sourcing, screening, interviewing, and offer management - Partner with hiring managers to understand workforce needs and develop effective hiring strategies - Build and maintain strong talent pipelines for current and future hiring needs - Proactively source candidates using LinkedIn, referrals, networking, and other sourcing channels - Ensure an exceptional candidate experience through timely communication and professional engagement - Support workforce planning and talent development initiatives in partnership with HR and business leaders - Contribute to employee development discussions by identifying talent gaps and opportunities for growth - Support onboarding processes to ensure a smooth transition for new hires - Maintain accurate recruitment data and reporting within ATS/HR systems - Provide guidance to hiring managers on interviewing best practices and selection processes - Support employer branding initiatives to strengthen talent attraction efforts - Identify opportunities to improve recruitment and talent processes, tools, and workflows - Ensure compliance with employment legislation and internal policies throughout all hiring activities - Support additional HR and talent-related projects as required Qualifications - 5+ years of experience in talent acquisition, recruitment, HR, or a related people-focused role - Experience in healthcare, dental, multi-site, or fast-paced environments is strongly preferred - Bachelor’s degree or diploma in Human Resources, Business Administration, or related field - CPHR/CHRL designation (or working toward) is considered an asset - Strong experience with full-cycle recruitment and modern sourcing strategies - Strong understanding of HR principles, talent development, or workforce planning is an asset - Experience using ATS and HRIS systems - Strong communication, interpersonal, and stakeholder management skills - Ability to manage multiple priorities in a fast-paced environment - Strong attention to detail with a high level of professionalism - Analytical mindset with ability to interpret recruitment and talent data - Proficiency in Microsoft Office (Excel, Word, PowerPoint) Benefits - Be part of one of Canada’s fastest-growing healthcare organizations - Opportunity to work across both talent acquisition and talent development - Exposure to multi-site, national HR operations - Collaborative and supportive People & Culture team environment - Opportunity to contribute to meaningful process improvement and talent strategy initiatives