Role Description The Treasury Operations Team Lead will report to the Director of Accounting and Finance within the Accruit Finance Department and serve as a functional leader over daily treasury operations, client fund movement, bank account reconciliation, and payment controls. This role is responsible for overseeing high-volume, high-dollar disbursement activity, strengthening fraud prevention and operational risk controls, ensuring accurate and timely reconciliation of client funds, and driving scalable process improvements across Finance, Treasury, Operations, and banking partner workflows. The Team Lead will provide day-to-day direction, escalation support, training, and performance feedback to the Treasury team while serving as a subject matter expert for complex 1031 exchange funding, Qualified Escrow Agreement, and disbursement scenarios. Duties & Responsibilities - Provide day-to-day leadership, coaching, training, and functional oversight of Treasury operations. - Own daily workflow management for the Treasury team. - Serve as a first-line control owner for wire fraud prevention. - Review, approve, and provide quality control over wire disbursements and related payment activity. - Manage a high-volume wire environment with daily volume that can reach 50+ wires per day. - Oversee high-dollar client fund transfers, including transactions that may reach up to $50 million. - Perform detailed beneficiary, authority, and entity validation. - Exercise judgment to pause, escalate, or decline disbursement activity. - Coordinate with bank partners and internal stakeholders to resolve banking platform issues. - Provide hands-on escalation support and backup coverage for Wire Specialists. - Review and sign off on daily subaccount bank reconciliations. - Lead resolution of complex client, internal stakeholder, bank partner, and Operations inquiries. - Own the development, maintenance, and enforcement of Treasury SOPs. - Partner closely with Operations, Finance, Accounting, Compliance, Technology, and banking partners. - Lead and/or materially contribute to process improvement, system enhancement, and scalability initiatives. - Support audit, compliance, and leadership reporting requests. - Monitor key operational metrics to help leadership prioritize staffing, controls, and system improvements. - Perform additional high-priority tasks or responsibilities as needed. - Ability to work 40+ hours is required when business needs arise. Supervisory Responsibilities - Lead or co-lead recurring 1:1 discussions with Treasury team members. - No direct reports at this time; expected to operate with functional leadership authority. - Act as the primary escalation resource for complex treasury situations. - Take ownership of daily departmental workflow related to incoming and outgoing wires. - Provide input into hiring, onboarding, training plans, and performance discussions. Qualifications - 6+ years of progressive experience in Treasury, Finance, Banking, Accounting, or similar environments. - 2+ years of project management, process improvement, or operational scalability experience. - Demonstrated experience with high-volume and/or high-dollar funds movement. - Real estate, escrow, trust-accounting, or regulated client-funds experience preferred. - Experience leading work in a high-volume, deadline-driven operations environment preferred. - Experience partnering with Operations, Compliance, Technology, and external banking partners preferred. Skills & Abilities - Highly ethical with sound judgment and the ability to protect client funds. - Comfortable navigating ambiguity, resourceful, and accountable for resolving issues. - Analytical and control-oriented, with the ability to evaluate root causes and recommend solutions. - Highly organized with the ability to manage deadlines and competing priorities. - Exceptionally detail-oriented, especially when reviewing high-dollar disbursements. - Confident communicating decisions and escalations to various stakeholders. - Flexible and adaptable in a fast-paced environment. - Highly self-motivated and directed. Other Requirements - Start time is no later than 7:30am MT to support banking deadlines. - Remote, with strong availability during core treasury processing hours. - Minimal travel is expected, though occasional travel may be required. - Occasionally lift up to 25 pounds. - Ability to work more than 40 hours per week when business needs require additional coverage. - Prolonged periods of sitting at a desk and working on a computer.

Role Description The Lead Sales Operations Consultant will be responsible for managing the analytics, investigation, and sales recognition analysis and reporting for a specific sales region. The role will interface with sales teams, sales managers, and executive management to report and analyze specifics around the sales recognition process and how it relates to incentive compensation. Main Responsibilities - Designs/develops highly complex sales operations programs/processes impacting service, support, or distribution. - Using broad sales operations & business knowledge, identifies issues & opportunities. - Acts as subject matter expert for customers & sales employees. - Provides analytical support to senior sales management to evaluate organizational effectiveness. - Makes recommendations to enhance productivity, sales revenues & collaboration between operations, sales, marketing, product, finance & distributors. - Ensures sales operations policies/practices are reviewed/revised as technology & business conditions change. - Develops/delivers training to customers & sales force. May visit customer site. - Leads project teams. - Creates very complex reports & account analysis. Qualifications - Required: Bachelor's degree equivalent education and relevant experience - Required: 6+ years of related experience - Preferred: Master's degree - Preferred: 4+ years of related experience Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors. - $84,629 - $112,838 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY - $88,860 - $118,480 in these states: CO, HI, MI, MN, NC, NH, NV, OR, RI - $93,092 - $124,122 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA Benefits - Comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional, and financial wellbeing. What to Expect Next Requisition #: 341743 If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information.

• Define and execute the multi-year Support Operations program roadmap, aligning operational investments with Docusign's long-term business strategy • Drive operational rigor and precision regarding OKR definitions, alignment, tracking, and monthly/quarterly corrective actions to ensure commitments are met • Assess large, data-rich operational sets rapidly to discover insights and build data-driven business cases for executive review • Partner cross-functionally with technical program management teams to develop tooling and systems roadmaps that leverage AI self-service capabilities and enhance cost-effective scaling • Govern global workforce management, capacity planning and resource approval, and multi-country hiring initiatives across support teams and programs • Oversee organizational-wide KPIs, multi-layer performance evaluations, and cross-departmental SLA governance to continuously improve customer satisfaction and response times • Represent the global Support organization in enterprise-wide strategic planning and steerco sessions to influence operational health, customer experience, risk management, data privacy, and trust frameworks • Anticipate industry disruptions driven by AI and leverage emerging technology trends to enhance functional operations and long-term functional excellence

Role Description Allied Universal® is hiring an Operations Support Manager. The Operations Support Manager will lead emergency response operations, coordinate logistics, and ensure seamless communication in high-pressure situations. Drive efficiency by managing resources, contracts, and training programs while maintaining client relations and ensuring operational success. - Take charge of operations during emergency responses, making quick, decisive actions to manage and mitigate risk while ensuring safety and well-being of all involved. - Collaborate with external vendors, internal teams, and clients to meet urgent needs, ensuring seamless communication and effective problem-solving during high-pressure scenarios. - Coordinate and manage logistics, ensuring efficient scheduling of resources and critical supplies. - Respond to client requests on short notice, often with minimal preparation time, to ensure the continuity of operations. - Develop and maintain operating procedures and contract compliance. - Evaluate and identify training needs, address gaps, and implement training programs. - Communicate with clients regarding billing and accounts receivables/collections. - Review, submit, and correct subcontractor invoices to Accounts Payable. - Oversee job scheduling in WinTeam, maintain payroll accuracy and track subcontractor pay. - Travel up to 25% of the time. Qualifications - Must possess one of the following: - Bachelor’s Degree in Business Administration, Human Resources, Criminal Justice, or related field of study. - Associate’s degree in Business Administration, Human Resources, Criminal Justice or related field of study with a minimum of four (4) years of operations or logistics experience. - High School diploma with a minimum of six (6) years of operations or logistics experience. - Prior work experience as a team leader. - Minimum of two (2) years of operations or logistics experience. - Proven ability to influence stakeholders, drive change, and build strategic vision. - Strong organizational, planning, and problem-solving skills with attention to detail. - Advanced proficiency in Microsoft Office and data analysis tools. - Excellent communication and interpersonal skills for effective teamwork and leadership collaboration. - Ability to multitask, assess situations, and identify critical issues quickly. - Calm and professional under pressure, with a focus on logical solutions. - Effective research, evaluation, and analysis skills to deliver clear, accurate reports. Requirements - Former Military or law enforcement background. - Bachelor’s degree in protective service, business, or related field. - Previous verifiable private/corporate security experience. - Working knowledge of WinTeam. Benefits - Pay Rate: $68,000 to $100,000 per year. - Medical, dental, vision, basic life, AD&D, and disability insurance. - Eligibility for our retirement plans. - Eight paid holidays annually, five sick days, and four personal days. - Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.