• Participate in the migration of VM workloads from old storage/computer to new. • Engage in planning sessions leading up to migrations, collaborating with app owners and internal support teams. • Design, install, maintain, upgrade, and administer Microsoft Windows Servers and RedHat Linux in a virtualized environment. • Contribute to daily operations, including business-as-usual service, Change Requests, Incident Investigation/Remediation, troubleshooting, and monitoring of corporate services. • Maintain information security, premises integrity, and access procedures in line with corporate security policy. • Provide technical infrastructure support and coordination for escalated incidents and problems. • Ensure compliance with corporate policies, including the HR Code of Conduct, Technology Policy, and Privacy Policy. • Perform other duties as required.

• Administer and maintain Windows and Linux server environments. • Manage cloud infrastructure and support modernization initiatives. • Lead system upgrades, patching, maintenance, and lifecycle management activities. • Design and implement infrastructure improvements to increase reliability and performance. • Manage identity, access, and security controls across enterprise systems. • Troubleshoot and resolve complex infrastructure, networking, and application issues. • Develop and maintain automation scripts and operational tools. • Support backup, disaster recovery, and business continuity processes. • Monitor system health and proactively address risks and performance concerns. • Create and maintain technical documentation and operational procedures. • Collaborate with Security, Development, DevOps, and IT teams on infrastructure initiatives. • Mentor junior and mid-level administrators and provide technical guidance. • Participate in incident response and on-call support rotations when required.

• Support enterprise patching and CVE-based remediation across Windows Server and Linux/UNIX environments, including manual patching in physical/virtual (on-prem and cloud) systems.

Title: Client Service Administrator - South Surrey, Morgan creek and Delta, Scottsdale Centre - Part-Time Location: Delta Canada Job Type: Part-Time Job Description: HearingLife Canada, and National Affiliated Partners, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign (campaignforbetterhearing.org), our core philosophy is to provide life-changing hearing care while increasing awareness of the effects of hearing loss and the benefits of hearing devices. Across Canada, HearingLife consists of over 350 hearing healthcare clinics proudly united behind one simple vision, "To help more people hear better." Client Service Administrator: Are you a customer service expert that enjoys making connections, solving problems, and helping more people hear better? Are you searching to be part of a team that has a "people-first" attitude which focuses on client centered care? If you are passionate about utilizing your skills to change client's lives - then we would love to hear from you! How You'll Make An Impact As an integral member of our team, you'll create a welcoming environment for our clients, providing them with exceptional service every step of the way. You'll foster positive relationships with both clients and colleagues, making sure every client's hearing journey is smooth and enjoyable. - Customer Service: Serve as the first point of contact for clients, delivering top-notch customer care. You'll greet clients, manage inbound phone calls and emails and answer customer inquiries with professionalism and warmth. - Appointment Scheduling: Ensure smooth clinic operations by managing and adjusting clinician schedules, booking appointments, and coordinating follow-ups. - Clinic Maintenance: Keep our clinic looking its best! You'll organize and tidy the client waiting areas and ensure supplies are stocked and ready. - Administrative Support: Assist clinicians by maintaining client files, managing stock orders, and ensuring clinic operations run smoothly. You'll handle basic hearing aid maintenance, help with events, and support local promotions. - Accounting & Insurance: Take ownership of processing payments, tracking insurance claims, accounts receivable management and maintaining inventory. Your attention to detail will ensure smooth financial operations. What You Bring - At least 2 years of customer service experience - Strong organizational skills and ability to manage multiple priorities - Experience in Microsoft excel Accommodations HearingLife Canada is committed to a diverse and inclusive workplace. HearingLife Canada is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please clearly indicate in your application any accommodations you will require throughout the recruitment process. While we appreciate the interest of all applicants, only those selected for an interview will be contacted. #LI-Onsite #LI-PM2