Role Description Provides pre-service financial clearance by generating patient estimates, communicating financial responsibility, and collecting payments prior to service. Performs a complete verification check on all health insurance coverage. Demonstrates and promotes service excellence at all times. - Obtains all financial demographic information from the discharge planner for the organization, as well as outside referrals. - Verifies all required insurance information, including primary payor data. - Notifies Nurses of any change in insurance information, as needed. - Provides information on all insurance coverage and any patient financial responsibility to discharge planner. - Completes all required elements of the insurance verification form. - Enters verified insurance information into computer. - Acts as a liaison between verifications and reimbursement. - Performs related duties as required. - Generate and communicate pre-service estimates based on insurance benefits and patient financial responsibility. - Collect and document patient payments prior to service while providing financial counseling and payment options as needed. Qualifications - High School Diploma or equivalent required. - 1-3 years of relevant experience, required. - Experience with patient collections and pre-service financial counseling (preferred). - Experience preparing patient estimates in a healthcare setting (preferred). - Knowledge of insurance benefits, deductibles, coinsurance, and out-of-pocket calculations (preferred). - Remote Monday-Friday 10am-6pm. Requirements - All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. - Duties not mentioned here, but considered related are not essential functions. Benefits - The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. - When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

• Handle incoming and outgoing Proxy Solicitation and Information Agent calls. • Handle a large volume of calls from an automated dialer. • Manual research of contact information for shareholders. • Solicit shareholder votes and accurately record voting instructions. • Respond to shareholder inquiries using fact sheets and materials provided. • Maintain an updated call center database by entering information. • Produce results and maintain required performance metrics.

Who We Are Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. What You’ll Do Use your enthusiasm to deliver premier service. As we grow, we continue to need individuals who can flourish in a customer service support role. You will be assisting a carrier representative with individualized support with tracking, building their book of business and enhancing your own sales capabilities. What You'll Do - Coordinating internally with all parties involved in cross-border operations, including but not limited to Mexico Account Executives, Border Operations Account Executives and Carrier Reps - Managing the load board for optimal visibility and ensuring all data is current and accurate - Execute problem solving and innovative thinking to improve and streamline processes. - Assist in tracking and updating load milestones including Border Operations Card - Coordinating pickup, crossing, and delivery scheduling and execution - Managing complemento carta porte processes. - Manage carrier representatives' books of business from Booked to Delivered. - Utilize internal tools to address accounting issues and manage load settlements to facilitate timely payments for carriers. - Publish truck listings for carriers, reach out on potential matches, and present load offers while refining your negotiation skills. - Facilitate load booking for your carrier representative, playing a key role in the continual growth of their business through your assistance. - Enter and update information accurately in ArriveNOW, from which you will be responsible for achieving daily metrics. Expectations will be set by the management team and reviewed regularly. - Make sure to remain up to date with all of our SOPs (Standard Operational Procedure). - Maintain strong service metrics while assisting rep in growth of business - Exemplify a level of assertiveness to identify issues and solve them. - Foster existing relationships with our carrier partners to allow us better access to real-time updates. - Gain knowledge of the transportation industry to better serve our customers, carriers, and drivers. - Guarantee that the quality of calls, updates, emails, and overall information is aligned with our parameters. - All communication related to permissions or any administrative inquiry must be escalated to your team leadership. - Work Schedule Mon-Fri from 0800-1700 hrs MX Central Time Qualifications - 6+ months experience as Carrier Success Representative - College degree preferred - Ability to work in a fast pace environment - Passion for quality customer service - Strong sense of urgency and ability to prioritize time-sensitive issues - Detail-oriented and thorough when presenting information - Organized when it comes to time management and deadlines - Able to work independently and collaboratively The Perks of Working With Us - Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance (including dental and vision plans) and more. - Leave the suit and tie at home; our dress code is casual. - Enjoy office wide engagement activities, team events, happy hours and more! - Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you'll find cafes and a wide variety of local restaurants. - Start your morning with free coffee! - Maximize your wellness with free counseling sessions through our Employee Assistance Program - Get paid to work with your friends through our Referral Program! Your Arrive Experience Our award-winning company culture is designed with you in mind. We are committed to supporting your personal and professional growth and making Arrive a place we all love to work. Notice: To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact talentacquisition@arrivelogistics.com for verification.

Title: Patient Service Representative Location: US-GA-McDonough Job ID 2026-24370 Practice Name North American Dental Group # of Openings 1 Category Patient Service Center Job Description: Join Us in Transforming the Dental Experience Imagine being able to work with a group that strives to make a difference in the everyday lives of individuals. At NADG, we use our individuality and expertise to work with our partnered dental offices and ensure that every practice is able to focus on what they do best—providing best in class patient care. Our guiding principle is empathy, and it allows us to focus on the big picture of what our work is all about: putting every patient first, every visit. Do you have the drive and passion for helping others improve the dental field in the way that we do? Come join our team— assist us in pioneering a new culture of dentistry. Responsibilities The Role You’ll Fill at NADG Our Patient Service Center is expanding! As a member of our team, you will… - Receives a high volume of calls to answer daily - Present offers to patients - Overcoming patient objections to schedule an appointment - Scheduling a high volume of appointments - Use product knowledge to showcase the solutions our practices can offer patients - Use company databases and software to track progress - Displays problem solving skills and takes ownership for patient concerns/issues and solutions - Work with practice teams on solutions for patients in a timely manner - Ability to manage sensitive and critical information with respect to company policies, as well as laws and regulations - Collects missing information or updates outdated information - Consistently meet and exceed department key performance indicators - Expected to work all scheduled workdays, during scheduled hours and report to work on time - Enjoy company contests and incentives - Other special projects or responsibilities as assigned Qualifications The Skills We’re Looking for As an ever-growing dental service organization, we are looking for team members with previous experience and impressive qualifications. These include… - 2+ years’ experience providing superior customer service. - Experience with M/S office products including Word, Excel, Outlook preferred. - Strong computer skills: 45+ WPM, ability to multitask using different software and programs while maintaining a conversation - Must have reliable high-speed internet - Must have a private workspace from home Benefits: - Health, Dental and Vision Insurance (Full-time employees) - Healthcare Spending Account - Paid Time Off - 401k - Voluntary Life & Disability Insurance - Referral Program - Employee Discount Program Ready to Join Our Team? - Our team isn’t just looking for good members, we’re looking for the best of the best and are ready to welcome the perfect candidate to this position. NADG is constantly growing, and we want you to join us on our mission. Stop searching for jobs – apply today and start your career. - If you are professional and organized yet outgoing, flexible, and energetic, you’ll fit right in. - Our team is full of individuals with different skills and personalities, but each is willing to go the extra mile for our patients while communicating well with our team. If this sounds relatable, then there’s a spot for you at our practice. We’re excited to hear from you! Equal Opportunity Employer We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #NADG3