• Work with a team of DevOps and DBA professionals • Improve existing infrastructure and processes in the 6 countries we’re currently deployed in as well as streamlining processes deploy to new countries in the future • Holistically improve all aspects of our DevOps infrastructure including: reducing costs; streamlining environment provisioning; lowering response times and incorporating the latest techniques and technologies • Monitor and maintain the existing cloud infrastructure via autoscaling, automated alerts, and OpsWork and Grafana dashboards • Take ownership and responsibility for our cloud operation activities • Liaise with external security agencies for annual audits as well as perform our own internal security sweeps • Aid in reconfiguring existing architecture to allow for rapid deployments to new countries • Mentoring less experienced team members

• Design and operate enterprise CI/CD pipelines using GitLab, Jenkins, Azure DevOps • Support large-scale environments (50+ developers) and multi-tool integrations • Integrate security/compliance controls, automated testing, and scalable deployment pipelines. • Maintain documentation/runbooks

• Develop backend services, APIs and data models for learning paths, user progress and content delivery • Implement ServiceNow CSM and NEOS based related integrations such as case updates, workflow triggers and data exchange • Work with the offshore team to coordinate development tasks and maintain backend code quality • Support the automation of lab environments and platform components through IaC • Monitor backend performance and resolve issues that affect user flows or data accuracy • Manage CI/CD pipelines for backend services and support smooth release cycles • Ensure backend security, logging and audit readiness

• Prioritize candidates with medical device or regulated hardware experience, strong background in reliability engineering, HALT/HASS/ALT, and statistical modeling (Weibull, lognormal). • Assess expertise in DFMEA/PFMEA, fault tree analysis, accelerated life testing, DOE, and use of data tools (Minitab/JMP required; Python/Matlab/R preferred). • Verify familiarity with ISO 13485, ISO 14971, FDA 21 CFR 820, EU MDR/IVDR, IEC 60601, IEC 62304, IEC 62366‑1, ISO 10993, and ISO 17025. • Work with R&D, quality assurance and manufacturing teams to develop reliability requirements (including requirements cascade), develop and implement comprehensive reliability test plans for IVD medical devices that align with product development and production processes. • Develop reliability plans and requirements, leading and facilitating Design Failure Mode and Effects Analysis (DFMEA). • Design and develop test methods and fixtures to assess the performance and durability of IVD devices. • Write test protocols, train personnel on test procedures, analyze data and create final reports. • Conduct reliability tests and document results including environmental, lifecycle, and accelerated aging tests, to evaluate product performance. • Analyze test results and provide detailed reports, identifying areas for improvement and potential risks. • Serve as the subject matter expert and technical representative for the reliability engineering function in project teams. • Recommend design or test methods and statistical process control procedures for achieving required levels of product reliability. • Lead and direct multiple projects in a fast-paced, cross-functional environment. • Participate in design reviews and work with engineering to drive DFR (Design for Reliability) process.