Deutsche Telekom IT Solutions Slovakia

Role Description At Talent Attraction & Sourcing (TAS) in Deutsche Telekom, we are transforming the way Telekom attracts, engages, and hires talent worldwide. As a Software Architect, you will play a key role in shaping the technical foundation of our global HR products and digital platforms. Working closely with Senior Software Architect, Product Managers, Software Developers, UX Designers, and Data Analysts, you will design scalable solutions that deliver outstanding user experiences and enable continuous innovation across the entire product lifecycle. WHAT WILL YOU DO? - Define and evolve the architecture of software solutions, platforms, and integrations, ensuring scalability, security, and long-term maintainability. - Guide product teams from solution design through implementation and launch, ensuring technical decisions aligned with architectural principles and business objectives. - Collaborate closely with Senior Software Architect, Product Managers, Developers, UX Designers, and other stakeholders to translate business requirements into robust technical solutions. - Create and maintain architecture documentation, establish technical standards, and drive the continuous optimization and harmonization of solution designs. - Evaluate emerging technologies, AI capabilities, and industry trends, providing technical guidance and contributing to cross-functional projects and architecture initiatives. Qualifications - Strong understanding of modern software architectures, cloud technologies, APIs, integration patterns, and scalable application design. - Experience working in agile, cross-functional product teams and supporting products throughout their entire lifecycle. - Ability to communicate complex technical concepts, influence architectural decisions, and collaborate effectively with technical and business stakeholders. - Passion for innovation, continuous learning, and building digital products that create measurable value for customers and users. - Fluency in English. Benefits - Financial benefits - Benefits with focus on learning and development - Benefits with focus on health and sport - Benefits with focus on family and work – life balance - Other benefits For more information about our benefits click to Salary Final salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1300€ /brutto. Additional Information - Remote working possibility is only available within Slovakia due to European taxation regulation. - Location: Remote from Slovakia - Company: Deutsche Telekom System Solutions Slovakia - Language: English - Job category: Technical positions

Role Description As a DevOps Engineer you understand the latest developments in cloud and container technology. You will develop and enhance our T-Cloud Public platform in a customer-oriented manner and at the same time operate what you have built. WHAT WILL YOU DO? - Solve complex problems in the daily operation of a hyper-scaler's cloud backend. - Build tools to reduce occurrence of errors and improve customer experience. - Develop software to integrate with internal back-end systems. - Perform root cause analysis of production errors and resolve technical issues. - Consistently automate with common automation frameworks. - Work in a team of specialists where everyone helps each other in an open and trusting manner. Qualifications - Have completed studies in a technical, engineering or scientific subject or comparable professional training. - Have 5-7 years of professional experience in IT with a focus on modern cloud technologies. - Have experience as a DevOps engineer or in a similar software engineering role. - Have strong experience in Linux and container technologies. - Are proficient with Git and GitHub workflows. - Have good knowledge of Python and Go. - Have extensive knowledge in infrastructure automation. - Have knowledge of agile development processes. - Have a high level of customer focus. - Have a problem-solving attitude. - Have a collaborative team spirit. - Speak English at least on B2 level. - Are eligible to work in the European Union to meet our customers' data security and privacy requirements. Benefits - Financial benefits. - Benefits with focus on learning and development. - Benefits with focus on health and sport. - Benefits with focus on family and work-life balance. - Other benefits. Salary Final salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1650 € /brutto. Additional Information Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation. Location: Kosice Company: Deutsche Telekom System Solutions Slovakia Language: English Job category: Technical positions

Role Description Perform, coordinate and improve most complex activities (3rd level environment) needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s. - Plan, implement and maintain a stable technical infrastructure to support organization’s business processes. - Identify weaknesses in used processes and eliminate them following industry and internal standards. WHAT WILL YOU DO? - Design and implement a SUSE-based virtualization platform using KVM as the hypervisor. - Standardize on Infrastructure as Code using Terraform (infrastructure provisioning) and Ansible (configuration management). - Build reusable modules/roles to automate: Host provisioning and configuration. - Integrate automation with CI/CD pipelines to enable repeatable, testable infrastructure changes. - Integrate the platform and automation workflows with ServiceNow (or similar ITSM tools). - Provide APIs and integration patterns so other tools and portals can consume the platform services. - Maintain a living architecture document covering all layers: compute, storage, network, automation, observability, integrations. Qualifications - Must have: - Virtualization Operations – Advanced - Ansible – Advanced - Terraform – Advanced - Data Center Architecture – Advanced - Grafana – Advanced - Prometheus – Advanced - Entrepreneurial Thinking – Advanced - Self and Time Management – Advanced - Documentation – Advanced - Nice to have: - Grafana – Advanced - Prometheus – Advanced - ITIL (Information Technology Infrastructure Library) – Advanced - Agile Methods – Intermediate - Scrum – Advanced Benefits - Financial benefits - Benefits with focus on learning and development - Benefits with focus on health and sport - Benefits with focus on family and work – life balance - Other benefits Salary Final salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 2000€ /brutto. Additional Information Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation. Location: Kosice Company: Deutsche Telekom System Solutions Slovakia Language: English Job category: Technical positions

Role Description Senior technical expert responsible for design and implementation of an assigned technology. - Design and implement a SUSE-based virtualization platform using KVM as the hypervisor. - Ensure the platform is certified and optimized for SAP workloads, including sizing, high availability, and performance requirements. - Standardize on Infrastructure as Code using Terraform (infrastructure provisioning) and Ansible (configuration management). - Build reusable modules/roles to automate: Host provisioning and configuration. - Integrate automation with CI/CD pipelines to enable repeatable, testable infrastructure changes. - Integrate the platform and automation workflows with ServiceNow (or similar ITSM tools). - Enable request, change, and incident workflows that trigger automation (Terraform/Ansible) and update CMDB where needed. - Maintain a living architecture document covering all layers: compute, storage, network, automation, observability, integrations. - Provide lightweight project and stakeholder management to prioritize features, manage risks, and align with business and SAP roadmaps. Qualifications - Virtualization Architecture – Advanced - Virtualization Operations – Advanced - Data Center Architecture – Advanced - Network Technologies – Advanced - Linux – Advanced - Ansible – Advanced - Terraform – Advanced - Grafana – Advanced - Security Engineering – Advanced - Entrepreneurial Thinking – Advanced - Prometheus – Intermediate - Security Awareness – Advanced - Self and Time Management – Advanced - Data Center Technical Building Equipment – Intermediate Requirements - ITIL (Information Technology Infrastructure Library) – Intermediate - Scrum – Intermediate - Agile Methods – Intermediate Benefits - Financial benefits - Benefits with focus on learning and development - Benefits with focus on health and sport - Benefits with focus on family and work – life balance - Other benefits Company Description Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.

Role Description NVIDIA and Deutsche Telekom are jointly developing the world’s first industrial AI cloud for European manufacturers. This AI factory in Germany will host 10,000 GPUs across NVIDIA DGX B200 systems and RTX Pro Servers. Deutsche Telekom provides secure, sovereign and fast infrastructure, including data centers, operations, security, and AI solutions. DevOps Engineer Principal / DevOps Professional provides consultation of functional organization to implement DevOps principles in term of culture and technologies. Holder of the position prepares prototypes and concepts for further automation of assigned technology, driving continuous improvement. DevOps Engineer Professional is responsible for entire lifecycle of Continuous Integration/Continuous Deployment pipelines and Infrastructure as Code approaches. WHAT WILL YOU DO? - Design, develop, test, implement and support ICT components and applications in order to deliver quality standard product portfolio on AI Factory Cloud platform running NVIDIA Omniverse. - Develop concepts, processes and methods for automation, optimization, and standardization to satisfy efficiency and automation requirements. - Consult and provide advice or information at request or at own initiative to all relevant employees or customers regarding technical aspects of products. - Consult and provide project deliverables to fulfil the project scope. - Consult and implement new innovative technologies to satisfy innovation strategy. - Owns responsibility for maintenance & support of enhancement of the Product pipelines with further levels of value chain, connecting pipeline to different platforms and infrastructures, integration of different platforms and infrastructures into the pipeline, root-cause analysis of pipeline runtime errors. - Provide overall solutions and principles in planning, developing, and implementing new products to satisfy business requirements. - Develop, and implement architecture of services based on AI Factory Cloud platform requirements. - Mentor and train co-workers to spread knowledge level and develop their skills. - Creates concepts for further automation of services, processes, and/or operating models. - Act as key technical lead and solve and coordinate activities across related technologies/outside own team. - Provide consulting services to project teams on areas of expertise. - Setups and manages integration with partner applications. - Research and development in assigned technology, determine business requirements, propose changes and develop implementation plans. Qualifications - Have Master`s degree in Information technologies. - Have 5+ years of experience in the design and delivery of systems based on IaaS, PaaS and SaaS. - Have 3+ years of experience in building CI/CD pipelines and serverless architectures. - AI Factory Cloud platform SW stack knowledge incl. its dependencies on below layers. - NVIDIA GPU-Accelerated server platform knowledge. - Experience managing and operating platform running NVIDIA Omniverse. - Data Engineering, Data Transformation, Data Migration tools knowledge. - Possess solid knowledge of Kubernetes (or similar) container-based technologies. - Have experience with VMware environments (VMware Tanzu Kubernetes). - Have experience with scripting languages (Go/Python/Bash). - Have experience with Automation tools and automation deployments (Ansible/Salt-stack/Terraform/Helm). - Have experience with CI/CD in a Kubernetes environment and repository management. - Are expert in automation with Git (GitHub, GitLab) and CI/CD tools like GitHub Actions or GitLab CI/CD. - Have experience with Linux OS. - Have experience with Software Defined Networking (SDN). - Have experience with monitoring and visualization tools (Grafana, Prometheus, …). - Have good communication skills, analytical thinking, team cooperation, presentation skills, negotiation skills. - Speak English at C1 level, German is an advantage. - Have Project Management overview on basic level. - Possess basic Leadership skills. - Have intermediate knowledge of Quality management and Financial literacy. Benefits - Financial benefits. - Benefits with focus on learning and development. - Benefits with focus on health and sport. - Benefits with focus on family and work – life balance. - Other benefits. We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas. Salary Final salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 3,800 € /brutto. Additional Information Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation. Location: Kosice Company: Deutsche Telekom System Solutions Slovakia Language: English Job category: Technical positions

Role Description We`re an awesome group of professionals giving meaning to our jobs. We are happy to work online/remotely as well as we meet more than happy in the office to be efficient, enjoy good company, have fun, support each other and deliver the quality. We all appreciate drive, ambitions, strong career path, stability of the employer and its benefits. Nothing what we deal with is domestic - our entire daily job focuses on Order Entry/Revenue services and its related tasks for our subsidiaries. WHAT WILL YOU DO? - Book and verify Order Entry/Order Backlog (OE/OB), corrections - Run commercial validation and analysis of signed contracts - Compare existing contracts and sales forecasts in accordance with Order Backlog guideline - Communicate with Local Business Units on a regular basis in order to clarify unclear points concerning new contracts - Prepare and verify outputs on the operative level within deadlines and with required quality - Be independent in all your actions, data analyses, calculations, postings and running relevant month-end closing processes for specific business areas - Perform operational controlling tasks in medium complexity - Process control in the respective business environment - Maintain internal standards, processes and routines based on group requirements Qualifications - Have minimum 4 years experience at similar position either within Finance & Controlling or any similar areas - Like numbers/mathematics calculations and have analytical thinking - Are advanced at soft skills, team cooperation and steering end to end processes - Have strong sense of responsibility and communication skills - Speak German at a B2/C1 level; English is an advantage - Are advanced user of MS Office (Excel, Outlook, PowerPoint) - Have experience with SAPFI/CO, SAP BW - not necessity, is an advantage Benefits We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas: - Financial benefits - Benefits with focus on learning and development - Benefits with focus on health and sport - Benefits with focus on family and work – life balance - Other benefits For more information about our benefits click to Benefits Salary: Final salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1250€ /brutto. * Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation. Location: Kosice Company: Deutsche Telekom System Solutions Slovakia Language: German and English Job category: Non-technical positions

Role Description Join the team at Operational Services GmbH, within Deutsche Telekom Systems Solutions Slovakia, providing opportunities for German-speaking talents in Slovakia. OS is one of the leading ICT service providers in the German market and is considered the backbone of digitization in medium-sized companies. - Design, develop, implement, and support ICT components, cloud solutions, and applications to deliver a high-quality product and service portfolio. - Act as a senior technical expert and lead architect, responsible for the design, implementation, and operation of Microsoft and cloud-based solutions, ensuring stability, scalability, and efficiency. - Perform, coordinate, and improve complex activities (3rd level environment) to provide IT services and supporting infrastructure, fulfilling relevant KPIs. - Build, consult, and implement cloud architectures (public, private, hybrid, multi-cloud), with strong focus on Microsoft Azure and related technologies. - Support migrations of IT infrastructures and software solutions to the Azure cloud and manage related customer projects. - Design, develop, and implement architectures of services based on platform requirements, ensuring compliance with business needs and industry standards. - Provide consulting and advisory services to customers, management, and project teams regarding IT, cloud, and DevOps architecture. - Mentor and train co-workers to share expertise, spread knowledge, and build internal competencies. - Research and adopt new technologies, processes, and methods for automation, optimization, and innovation. - Manage relationships with key vendors, particularly Microsoft, to stay up to date on innovations, licensing, and best practices. - Identify weaknesses in processes, propose improvements, and implement cost optimization and efficiency measures. - Act as the key technical lead, coordinating activities across related technologies and multiple stakeholders. Qualifications - Speak German (B2 - C1 – mandatory) and English (B2–C1 preferred). - Hold a Master’s or diploma degree in Information Technology (or equivalent knowledge and experience). - Have 5+ years of professional experience in Microsoft products and technologies (Windows Server, Hyper-V, Active Directory, Azure, Azure Stack, MS SQL Server, O365, Dynamics365). - Bring strong expertise in licensing of Microsoft products and solution design in the IT outsourcing environment. - Have solid knowledge of applications, infrastructures, architecture concepts, virtualization, networking, operating systems, and security. - Possess proven experience in cloud computing (IaaS, PaaS, SaaS) and DevOps practices. - Hold relevant technical certifications (e.g., MCSE, MCSD, or other cloud/DevOps certifications). - Are experienced in project management, quality management, and financial literacy. - Have strong leadership, presentation, and negotiation skills, as well as mentoring and training experience. - Demonstrate excellent problem-solving ability, analytical thinking, and a hands-on, team-player mentality. Benefits - Financial benefits - Benefits with focus on learning and development - Benefits with focus on health and sport - Benefits with focus on family and work – life balance - Other benefits Salary Final salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 2500€ /brutto. Additional Information Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation. Location: Remote from Slovakia Company: Deutsche Telekom System Solutions Slovakia Language: German and English Job category: Technical positions

Role Description You will create and own the product vision and ensure that the product roadmap is fully aligned with the strategic goals of DTAG and its associated companies. You will act as the key bridge between the client and the delivery organization, representing the client’s voice and ensuring the optimal balance between their requirements and the product’s value. Helps Telekom manage state sponsored projects in extending high-speed internet in Germany. The platform is essential in entering project details and following with evaluation, managing entire lifecycle. - Design, define, and oversee the architecture of enterprise applications and software solutions. - Collaborate with business stakeholders, Product Owners, developers, and architects to translate business requirements into scalable technical solutions. - Create and maintain architecture documentation, technical specifications, and design artifacts. - Define application integration patterns, technology standards, and best practices. - Support development teams with technical guidance, troubleshooting, and architectural reviews. - Evaluate existing applications and recommend improvements to performance, scalability, security, and maintainability. Qualifications - Have strong experience in application architecture, system design, and software development. - Can balance business objectives with technical requirements and constraints. - Possess excellent stakeholder management and communication skills. - Have experience with cloud-native applications, APIs, integrations, and microservices architectures. - Are proactive, solution-oriented, and comfortable working in complex enterprise environments. - Can lead technical discussions and drive architectural decisions across multiple teams. - Have good analytical thinking. - Have good problem-solving skills. - Have good negotiation skills. - Have good finance skills. - Speak English - Upper intermediate (B2), German is an advantage. Benefits - Financial benefits. - Benefits with focus on learning and development. - Benefits with focus on health and sport. - Benefits with focus on family and work-life balance. - Other benefits. We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas. Salary Final salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1600€ /brutto. Additional Information Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation. Location: Kosice Company: Deutsche Telekom System Solutions Slovakia Language: English Job category: Technical positions

Role Description We are looking for a senior technical expert responsible for the design and implementation of assigned technologies, software deployment, and data center operations. Accountabilities / Responsibilities: - The team is responsible for operations in the data center, software deployment, and handling activities such as incident/change/problem tickets, as well as continuous improvements to services. Scope of work: - Perform, coordinate and improve most complex activities needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s. - Propose and perform regular inspections and improvement recommendations. - Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure. - Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation. - Evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority. Qualifications - Information technologies - Secondary education - 3 years of experience with the following: - Microsoft Exchange Online - Microsoft Exchange Server (currently 2016 and future versions) - High availability solutions and Load Balancing - Exchange Powershell Scripting and Performance Skill - Microsoft Windows Server - User: VMware vSphere - Languages: - English - Upper Intermediate (B2) - German – Advantage (Nice to have) - You are experienced in implementing IT solutions. - You bring a hands-on mentality. You are organized in planning implementation steps and align with all relevant stakeholders. - You are a team player. Benefits - We believe in balance between work and personal life. - An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life. - Promotes physical and mental well-being and contributes to a positive work environment. - Offers over 25 different benefits to improve personal and professional life in areas such as: - Financial benefits - Benefits with focus on learning and development - Benefits with focus on health and sport - Benefits with focus on family and work – life balance - Other benefits - Final salary is negotiable. - Base salary depending on seniority level and previous experience of candidate. - Base salary will not be lower than 1850€ /brutto. Company Description Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services. Join the team at operational services GmbH within Deutsche Telekom IT Solutions Slovakia, offering opportunities for German- and English-speaking talents in Slovakia. OS is one of the leading ICT service providers in the German market and is considered the backbone of digitalization for medium-sized companies. With nearly 1,300 highly qualified employees, OS develops and operates state-of-the-art IT systems, ensures long-term system support, and maintains the availability of critical business processes.

Role Description As a Senior Network Engineer within the DT Technik team, you will spearhead the introduction, integration, and lifecycle management of next-generation router platforms in Telekom's multi-tier mobile aggregation network. Your role will encompass the design, testing, and deployment of new routers and network software while ensuring seamless integration with existing management and monitoring systems. Working on cutting-edge projects such as ORAN, IPv6, SRv6, backhaul sharing, and streaming telemetry, you will drive network stability and support modernization initiatives starting in 2026. Perform, coordinate and improve most complex activities (3rd level environment) needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s. - Plan, implement and maintain a stable technical infrastructure to support organization’s business processes. - Identify weaknesses in used processes and eliminate them following industry and internal standards. - Introduction and integration of new router platforms within the Telekom mobile aggregation network, ensuring robust design, configuration, and testing aligned with Telekom’s IT landscape, including event and performance management systems. - Collaborate on lifecycle management projects of the Telekom aggregation platform with a focus on network stability improvements and enhancements. - Implement and support network modernization efforts, contributing to extensions of current design and deployment of advanced technologies including ORAN, IPv6, SRv6, backhaul sharing, and streaming telemetry. - Develop and maintain Python scripts and automation frameworks to validate router configurations and related network management systems. - Support release planning and introduction activities to ensure reliable operation of critical network infrastructure. - Continuously identify process weaknesses, recommend and implement improvements following industry best practices and internal standards. Qualifications - Master’s degree in Information Technology or related field with at least 5 years of hands-on professional experience in service provider networks. - Deep expertise in router configurations, Segment Routing (SR/SRv6), MPLS, ISIS, BGP, VPNs, QoS, and BFD. - Proficient with network management protocols such as SNMP, gRPC, Netconf/YANG, and streaming telemetry tools. - Strong programming skills in Python with proven experience in automation and test development, including CI/CD tools like Jenkins. - Experience with integrating routers into existing network management and monitoring systems. - Solid background in network troubleshooting and performance optimization in large scale mobile networks. - Upper-intermediate or higher proficiency in English; German language skills are a plus. - Professional networking certifications such as CCNA, CCNP, or equivalents are preferred. - Excellent analytical skills, quick learning capability, teamwork orientation in an international team, and clear communication abilities. - Proactive, open-minded attitude eager to contribute innovative ideas and improvements. Benefits - Financial benefits - Benefits with focus on learning and development - Benefits with focus on health and sport - Benefits with focus on family and work – life balance - Other benefits Final salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1850€ /brutto. Company Description Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.