• Work with high-risk and complex KYC cases independently; • Dive into KYC/AML activity, fraud prevention, and enhanced due diligence (EDD); • Analyze customer verification data (IDs, proof of address, payment methods) and identify inconsistencies or manipulation; • Influence risk processes and contribute to continuous improvements; • Work in a rotating 5/2 schedule (09:00 – 18:00, EET); • Collaborate with cross-functional teams (Risk, Compliance, Payments, Product).

• Conduct detailed customer due diligence reviews, assess risk, investigate potential red flags, and support risk-based decision-making. • Review customer relationships to ensure KYC documentation, due diligence, and risk assessments meet applicable regulatory and internal requirements. • Conduct ongoing monitoring reviews, including transaction analysis, customer profile updates, counterparty compliance discussions, and testing of customer files. • Assess customer profile changes and identify material risk factors, red flags, and emerging financial crime concerns. • Maintain and enrich customer KYC records, ensuring data accuracy, completeness, and audit readiness. • Prepare clear and concise risk summaries, escalation packages, and executive-level risk acceptance memos for higher-risk customers. • Partner with business teams, compliance stakeholders, and regional team leads to support customer reviews, risk assessments, and knowledge sharing initiatives. • Monitor emerging money laundering, fraud, sanctions, and digital asset-related risks, leveraging AI-enabled tools to improve review quality, efficiency, and decision-making.

• You're the domain credibility on sales calls when a compliance officer at a fintech, bank or a Canadian credit union asks whether we understand their SAR process. • You'll show up on customer conversations alongside our solutions engineers and AEs to drive adoption and customer success. • You'll define what "good" looks like for AML agent behavior on FDE and Agents deployments. • You're the person who knows whether that decision would hold up in a real investigation — and can articulate why to both the product team and the customer. • You'll support implementation calls, QBRs, and technical deep dives where AML judgment is the constraint. • You'll feed the roadmap from the bottom — what breaks in a 300-alert queue and which typologies our detection misses for the specific populations you've worked.

• Champion financial crime awareness and ensure adherence to policies and controls • Investigate fraud and money laundering concerns quickly and effectively • Monitor transactions, high-risk payments, sanctions alerts, PEPs and adverse media • Support MI reporting—collecting, analysing, and delivering insights • Identify emerging risks and recommend practical prevention and detection controls • Act as a key point of contact for financial crime queries across the business • Build strong relationships with internal teams and external stakeholders • Highlight training needs and contribute to ongoing learning and development