• Conduct detailed customer due diligence reviews, assess risk, investigate potential red flags, and support risk-based decision-making. • Review customer relationships to ensure KYC documentation, due diligence, and risk assessments meet applicable regulatory and internal requirements. • Conduct ongoing monitoring reviews, including transaction analysis, customer profile updates, counterparty compliance discussions, and testing of customer files. • Assess customer profile changes and identify material risk factors, red flags, and emerging financial crime concerns. • Maintain and enrich customer KYC records, ensuring data accuracy, completeness, and audit readiness. • Prepare clear and concise risk summaries, escalation packages, and executive-level risk acceptance memos for higher-risk customers. • Partner with business teams, compliance stakeholders, and regional team leads to support customer reviews, risk assessments, and knowledge sharing initiatives. • Monitor emerging money laundering, fraud, sanctions, and digital asset-related risks, leveraging AI-enabled tools to improve review quality, efficiency, and decision-making.

• You're the domain credibility on sales calls when a compliance officer at a fintech, bank or a Canadian credit union asks whether we understand their SAR process. • You'll show up on customer conversations alongside our solutions engineers and AEs to drive adoption and customer success. • You'll define what "good" looks like for AML agent behavior on FDE and Agents deployments. • You're the person who knows whether that decision would hold up in a real investigation — and can articulate why to both the product team and the customer. • You'll support implementation calls, QBRs, and technical deep dives where AML judgment is the constraint. • You'll feed the roadmap from the bottom — what breaks in a 300-alert queue and which typologies our detection misses for the specific populations you've worked.

• Champion financial crime awareness and ensure adherence to policies and controls • Investigate fraud and money laundering concerns quickly and effectively • Monitor transactions, high-risk payments, sanctions alerts, PEPs and adverse media • Support MI reporting—collecting, analysing, and delivering insights • Identify emerging risks and recommend practical prevention and detection controls • Act as a key point of contact for financial crime queries across the business • Build strong relationships with internal teams and external stakeholders • Highlight training needs and contribute to ongoing learning and development

Role Description Mercor connects elite creative and technical talent with leading AI research labs. The position is for a Financial Services Fraud Investigation Expert on a contract basis, with compensation ranging from $1,150 to $1,450 per task and the opportunity to work remotely. - Build a realistic digital workspace centered on the Drive folders you use daily, including case files, investigation write-ups, SAR/CTR drafts, typology memos, alert-triage notes, and email threads. - Represent platforms like Refinitiv World-Check, Dow Jones Risk & Compliance, Splunk SIEM, Fiserv, or FIS. - Design multi-step tasks grounded in your real workflows, navigating multiple apps, files, and stakeholders to challenge frontier AI agents meaningfully. - Collaborate with other fraud and financial-crime experts to design the environment, shape task scope, and review scenarios for realism and rigor. - Work asynchronously with research teams to refine task designs and evaluation criteria for fraud-investigation agent benchmarks. - Contribute to frontier AI research and benchmarking, directly informing how leading labs train and evaluate the next generation of AI systems. Qualifications - Must-Have: 3+ years of full-time fraud/financial-crime experience at a Fortune 500 bank, large card issuer, fintech, or insurance firm. - Background in BSA/AML compliance, sanctions screening (OFAC), SAR/CTR filings, fraud operations, financial-crime investigations, or regulatory exam response. - Day-to-day use of Refinitiv World-Check, Dow Jones Risk & Compliance, Splunk SIEM, Microsoft Sentinel, and FIS/Fiserv/Jack Henry. - Strong analytical thinking and writing skills. - Preferred Certifications: CAMS, CFE, CFCS. Requirements - Task Completion Pay: Competitive and based on task quality (~$1,150–$1,450 per completed task, subject to change as the project evolves). - Performance Bonus: Top performers receive a weekly bonus incentive on top of their per task rate. - Hourly Opportunity: Top performers may be invited to transition to an hourly compensation model based on sustained quality and throughput. Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome - For any help or support, reach out to: support@mercor.com - Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.