Lead strategic prospecting and pitching to potential partners, manage sales pipelines, coordinate contract processes, and ensure timely partnership launches while nurturing long-term relationships through proactive communication and performance...

• Develop, execute, and deliver the J&J Orthopaedic strategy in conjunction with FSO, Offer Development, Commercial Operations, and SourceView partners. • Execute strategy to deliver market-leading profitable revenue growth by winning competitive conversions, improving price performance, and protecting base business, while overseeing efficient use of limited company resources (price, inventory, and people). • Set the standard for maximizing revenue and minimizing cost to serve across the market. • Develop and grow customer relationships to evolve from transactional relationships into strategic partnerships that thrive off executing strategies that deliver shared value. • Develops sustainable strategic relationships with key stakeholders at the customers within their specific market as the primary Orthopaedic point of contact. • LEAD and DELIVER on utilizing data to create a customer approach that delivers strong business results for them, which leads to strong business results for J&J MedTech. • LEAD and DELIVER on utilizing data to influence sales strategy in the AD’s specific market. • CONNECT customers to the shared services resources (Contract Management, Deliver, Commercial Operations, Field Sales Network, HEMA, etc.) • Develops the Orthopaedic market-based strategies to accelerate the delivery of profitable performance metrics (i.e. revenue growth, improved price performance, the introduction of new products & technology, managing erosion, containing inventory expenditure, etc). • Leads a collaborative process in partnership with Field Sales leadership, to ensure the market-based strategy aligns with Orthopaedic leadership priorities and objectives. • Manages account performance by monitoring orthopedic contract compliance and contract performance, as well as conducting routine business reviews with key customers to review the results. • Responsible for growing in focus product categories, as well as new products as determined by the J&J Medtech Orthopaedics business plans. • Builds and maintains strong relationships with market-based economic decision-makers, which includes Supply Chain, Value Analysis Committees, Peri-Operative Services, Service Line Leaders, etc. • Support the AVP, Account Management in the creation of an industry-leading capability of account management capabilities focused on the growing outpatient channel. • Develop a thorough understanding of the full set of J&J Medtech Orthopaedics products and offerings, strategies, and business objectives, especially digital and robotics.

Title: Account Manager, SMB Location: New York, NY Full time hybrid job requisition id JR101126 Job Description: About The Opportunity As an Account Manager in the SMB Merchant Network, you'll oversee a restaurant portfolio, optimizing their Grubhub account, enhancing menu pages, and boosting conversion. Your role involves cultivating restaurant relationships and driving growth. The Impact You Will Make: - Develop a solid understanding of Grubhub's products and services, including their features, benefits, and value propositions. - Assist in managing a portfolio of accounts, ensuring timely communication, and addressing basic inquiries or concerns from clients. - Assist restaurants in attracting new diners, boosting order volume, and delivering top-quality service to their diners. - Conduct regular check-ins with restaurant partners to gather feedback, assess satisfaction levels, and identify areas for improvement. - Respond to restaurant inquiries, account issues, and requests or route them to appropriate company departments within turnaround time expectations. - Maintain accurate and up-to-date records of client interactions, including notes on discussions, action items, and follow-up tasks. - Participate in training sessions and workshops to enhance product knowledge, sales skills, and overall proficiency in account management practices. - Proactively seek opportunities to contribute to team goals and initiatives, demonstrating a willingness to learn and grow in the role. What You Bring to the Table - Bachelor’s Degree or equivalent years of experience and High School degree/GED required - 2-4 years of Sales or Account Manager experience. Experience working with (or selling to) restaurant owners is a major plus. Restaurant experience is also a plus. - Strong computer skills (MS Office, Google products) with the ability to quickly learn new software. Experience with Salesforce.com or similar CRM is a plus. - Native-level fluency in English is required. Candidates fluent in Mandarin or Spanish are strongly preferred. - Ability and desire to do whatever it takes to find solutions for restaurants. - Strong verbal and written communication skills. - Confident making outbound dials on the phone. - Proven track record of success in meeting and exceeding goals. - Impeccable organizational skills, easily balancing multiple tasks at once; self-starter with a strong bias towards action and problem-solving; maximizes effectiveness by focusing time in the right areas. - Outstanding, positive attitude with passion and aptitude for working in a fast-paced and fast-growing environment. Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you. We reward our Sales positions with competitive pay. For this role, we offer uncapped commission with a base salary range as outlined below. New York: $70,400- 88,000 ($88,000-$110,000 OTE) Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.  A Final Note At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know. We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.

The Client Relationship Manager II is a strategic role focused on optimizing commercial fleet operations for national clients. This position drives client growth and retention through operational partnership, using industry expertise, data analysis, financial insight, and technology to align internal operations with client success. Maintenance management is a core function of Cox Fleet Operations, and this role supports that mission by leveraging data-driven insights and technology to position the organization as a trusted advisor. Key Responsibilities - Performance Monitoring: Track and analyze key performance indicators (KPIs), including federal inspection compliance, preventative maintenance, on-road failures, and spend. - Data Analysis & Reporting: Use fleet management systems to generate insights and deliver actionable reports. - Strategic Planning: Conduct regular client meetings, share performance metrics, and lead business reviews aligned with client objectives. - Client Management: Serve as the primary point of contact, managing relationships and acting as escalation lead while collaborating with cross-functional teams to meet client needs. - Communication: Provide proactive updates on operations, service issues, and product enhancements; ensure transparency from issue identification through resolution. - Customer Experience: Deliver high-touch service, resolve issues efficiently, and consistently meet or exceed client expectations. - Process Improvement: Identify gaps, recommend efficiencies, and support development and maintenance of programs, services, and SOPs. - Operational Oversight: Monitor SLA performance, customer satisfaction, and audit results; ensure accurate documentation and adherence to procedural controls and reporting standards. - Leadership: Lead client and internal calls, coordinate cross-functional efforts, and report key concerns with recommended solutions. - Compliance: Follow all corporate policies and procedures. QUALIFICATIONS - Bachelor's degree in Communication, Business Admin, and 2 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience, or 6 years' experience in a related field - Strong problem-solving skills with the ability to quickly and effectively resolve client issues. - Proven ability to manage complex client relationships and deliver high levels of customer satisfaction. - Excellent communication skills, with a proactive and transparent approach to client engagement. - Ability to analyze operational performance, identify gaps, and recommend process improvements. - Experience working with data, financial considerations, and technology to support operational and client success USD 55,600.00 - 83,400.00 per year Compensation: Compensation includes a base salary in the range of $55,600.00 - $83,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets