Role Description Johnson & Johnson MedTech is currently seeking a Global Service Program Manager / Senior Manager, MONARCH to join our team located in the United States. Role can be based in Santa Clara, CA (hybrid) or remote, with preference for candidates located on the West Coast. This role is responsible for leading global service programs and strategic initiatives that enable the growth, scalability, and operational readiness of the MONARCH service organization. The Global Service Program Manager / Senior Manager will partner across Service, Operations, Supply Chain, Quality, Regulatory, Commercial, Digital, and R&D to build and improve service systems, processes, data visibility, and service readiness for new product introductions and global market expansion. - Lead complex, cross-functional global service programs from concept through implementation, including program planning, milestone tracking, risk management, stakeholder alignment, and executive communication. - Drive service readiness activities for new product introductions, including service process design, service system setup, field readiness planning, spare parts and FRU strategy, documentation, training coordination, and launch support. - Partner with cross-functional teams to define, implement, and improve global service processes, tools, and operating models that support quality, compliance, scalability, and customer experience. - Develop and maintain dashboards, KPIs, and reporting mechanisms to provide visibility to program health, operational performance, service readiness, and business outcomes. - Translate business needs into service system and process requirements, working closely with digital, IT, and business teams to improve workflows, master data, reporting, and service transactions. - Support global expansion initiatives by helping establish service capabilities, processes, parts readiness, and operational infrastructure for new regions and markets. - Coordinate FRU and service parts setup activities, including planning, data alignment, cross-functional dependencies, and readiness tracking to support launch and ongoing service operations. - Identify opportunities to simplify, standardize, and improve service processes through Lean, continuous improvement, and data-driven problem solving. - Build strong partnerships across Service, Supply Chain, Quality, Regulatory, Commercial, Finance, Operations, and R&D to align priorities and deliver program objectives. - Prepare clear updates, recommendations, and decision materials for leadership to support governance, issue resolution, and strategic planning. Qualifications - Bachelor’s degree required; advanced degree preferred in business, engineering, operations, or a related field. - Typically 5+ years of relevant experience for Manager level or 8+ years for Senior Manager level in program management, service operations, medical devices, healthcare, or other highly regulated industries. - Demonstrated experience leading complex, cross-functional programs with multiple stakeholders, competing priorities, and time-sensitive deliverables. - Strong understanding of program management fundamentals, including scope, timeline, risk, issue, dependency, and change management. - Experience driving process improvement, operational excellence, and business readiness across functions. - Ability to translate business requirements into process, system, data, and operational needs. - Strong analytical, communication, and executive presentation skills, with the ability to synthesize complex information into clear recommendations. - Ability to work effectively across global, matrixed organizations and influence without direct authority. - Experience working with quality, regulatory, supply chain, commercial, service, and/or product development teams in a regulated environment preferred. - Proficiency with common program and business tools such as Excel, PowerPoint, project planning tools, and dashboard/reporting solutions. Requirements - Experience supporting new product introductions, launch readiness, or service commercialization activities. - Experience with service parts, FRU planning, installed base support models, or field service readiness. - Background working with ERP, CRM, or service management systems and related master data or reporting processes. - PMP, Lean, Six Sigma, or similar program/process improvement certification. - Experience in a global medical device, capital equipment, robotics, or service-driven organization. Benefits - Medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. - Consolidated retirement plan (pension) and savings plan (401(k)). - Vacation – 120 hours per calendar year. - Sick time - 40 hours per calendar year; for employees who reside in the State of Washington – 56 hours per calendar year. - Holiday pay, including Floating Holidays – 13 days per calendar year. - Work, Personal and Family Time - up to 40 hours per calendar year. - Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child. - Condolence Leave – 30 days for an immediate family member; 5 days for an extended family member. - Caregiver Leave – 10 days. - Volunteer Leave – 4 days. - Military Spouse Time-Off – 80 hours.

Role Description We are currently seeking a Program Manager/Sr. Program Manager (depending on experience) to join the Toxicology Strategic Programs team as a U.S.-based remote employee. This role requires close collaboration with both the U.S. and Europe BD teams, as well as the TOX Commercial Operations Center (TOX COC) in China. The primary working language is English, but due to the need for deep engagement and communication, fluency in Mandarin is a requirement. Preferred location is the U.S. East Coast, particularly the Boston area. - The Program Manager will primarily support and manage Toxicology BU clients’ IND (Investigational New Drug) programs and oversee drug development progress. - Work closely with the LTD International Sales teams, Commercial Market team, TOX COC, TOX SD teams, scientists, and staff at WuXi’s Suzhou, Nantong sites. - Work independently or under supervision in a highly motivated program management team and dynamic environment. - Provide technical support during the business development phase, including but not limited to: - Understanding IND submission requirements of the U.S., China, and EMA. - Evaluating clients’ development programs. - Preparing program proposals and preliminary study designs based on compound characteristics, clinical indications, intended clinical trial plans, existing data, and target submission regions. - Lead and manage the nonclinical TOX portion of IND-enabling programs: - Develop program execution plans (Gantt charts). - Monitor program progress across toxicology, preclinical bioanalysis, and regulatory submission activities. - Host regular project meetings to review status, study results, issues, and resolutions. - Coordinate with other divisions for extended IND programs when needed. - Provide continuous scientific and technical support during program execution, proactively identify potential issues, and propose constructive solutions. - Maintain timely communication with clients and key internal contributors across functions/business units via email, teleconferences, Zoom meetings, and/or site visits to ensure smooth program execution. - Track relevant scientific advances by reviewing literature and sharing updates with the team and business units. Qualifications - PhD, or MS degree in Toxicology, Pharmacology, DMPK, or related fields. - 2 - 3 years of post-PhD experience, or 5+ years of experience after a Master’s degree. - Experience with in vitro or in vivo studies in drug discovery and development required; background in Toxicology and/or DMPK strongly preferred. - Program management experience in leading nonclinical programs preferred. - Excellent English verbal and written communication skills; fluency in Mandarin required. - Strong interpersonal and teamwork skills. - Highly independent with strong accountability. - Ability to conduct research and perform literature reviews. Requirements - Strong oral and written communication skills. - Proficiency in MS Word, Excel, Outlook, PowerPoint, and other relevant software. - Strong organizational skills, detail-oriented, and adaptable to changes. - Ability to manage multiple programs under tight deadlines. - Strong prioritization and flexibility in managing changing directions. - Team-oriented mindset with flexibility to work across time zones. - Familiarity with and adherence to regulatory guidelines consistent with company requirements. Benefits - The expected annual base salary for this position is $110,000 to $130,000.

Role Description The Program Manager is responsible for scoping, road-mapping, and executing programs that are the company’s top initiatives. The goal is to work with executive leadership to uncover critical pain points, develop comprehensive plans for resolving them, and lead the execution of the program(s). Essential Duties - Plan and direct one or more cross-functional strategic initiatives. These initiatives will be high visibility and large (strategic) in scale. - Define the scope and objectives of each initiative. Achieve Stakeholder and team buy-in of objectives. - Drive execution of initiatives by identifying customer and operational needs and synthesizing into actionable program roadmaps and milestones. - Build, develop, and maintain strategic, cross-functional stakeholder relationships by identifying key partnerships across the company. - Ensure appropriate engagement by Product Delivery Office, Business Delivery Teams, Project Managers, and Business Stakeholders. - Evaluate program performance by comparing financial projections to actual results, identifying and analyzing key performance indicators (KPIs), and trend data. - Effectively communicate initiative progress to executive leadership, Association management, and general staff. - Partner with Change Enablement team and champion standards of effective change. Qualifications - Minimum 10 years of total work experience (including internships) - Minimum 5 years of program management experience (including time leading on site consulting teams) - Consulting Experience - Strong history of Relationship Management - MBA, Master's Degree in relevant field or equivalent work history - IT Program Management Experience - Previous experience with strategic execution - Leadership experience - C-suite level interactions Requirements - Must have the ability to perform basic office tasks and sit at a desk for an extended period of time. - Job requires extensive use of computers and phones. - While performing the job, the employee is required to sit, crouch, kneel, crawl, reach and have the ability to lift up to 40 pounds. - Ability to work with typical hardware and cabling practices required. - Must have strong written and verbal communication skills to adequately convey ideas and work well with a team. - Ability to talk and hear, sit and use their hands and fingers, and reach in all directions is essential in performance of the job. - Must be able to interact effectively with people at all levels of company. - Work during established business hours and may require occasional weekend and/or evening work. Benefits - Commitment to agriculture and the communities we serve - Family friendly work environment - Investment in employee development - Medical, Dental and Vision coverage - Outstanding 401k – automatic 3% employer contribution, plus match up to 6% - Generous Paid Time Off (Vacation accrued at 21 days annually, Sick Days accrued at 15 days annually, 12 paid holidays, plus 16 hours of volunteer time) - Competitive Incentive Compensation Plan - Disability & Life Insurance - Employee mental, physical, and financial wellness programs - The position is bonus eligible based on association and personal performance Pay Range Minimum $102,573.83 - Max $174,375.51 Annual. This range is reflective of the national salary average for this position and will be adjusted using geographic variance for physical location of the hired candidate. American AgCredit may compensate outside of the salary range for bona fide reasons not related to membership in a protected class. Reflected is the national base pay range and title offered for this job at the current level. Compensation, title, and job level may be adjusted based on candidate qualifications including but not limited to achievements, skills, experience, or work location. Salary offered, within the applicable range, is one component of the total rewards package offered to candidates. #LI-REMOTE All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. American AgCredit provides equal opportunity in employment to all employees and applicants. We celebrate diversity and do not discriminate on the basis of race, color, creed, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, medical condition, physical or mental disability, pregnancy, childbirth or related medical condition, military service or veteran status, victims of domestic violence, or any other characteristics protected by applicable federal, state, or local laws. American AgCredit prohibits harassment of any individuals on any of the bases listed above. If you need assistance or an accommodation due to a disability, you may contact us at jobs@agloan.com.

Role Description We are seeking a Project Lead to coordinate cross‑functional efforts between Sales, Product Management, Elastic Professional Services and our contractor partner, ECS Federal, to ensure the successful delivery and growth of our SIEMaaS program. This role will focus on customer onboarding, program coordination, and help to provide consistent communication across all stakeholders. - Serve as the primary point of coordination between CISA Account team, Civilian Sales team, Professional Services, Product Management, and ECS Federal. - Cohesive alignment directly with the supporting CISA Account Team (AE, SA and CA). - Working with CISA CA/SA to coordinate resources for the Cloud and availability to bring on new tenants. - Lead and track onboarding activities for new SIEMaaS customers, ensuring a smooth and timely transition. - Develop and manage project plans, timelines, and milestones for customer onboarding and ongoing program initiatives. - Facilitate regular status updates with ECS, Internal/External stakeholder meetings, Product teams and executive-level communications. - Identify risks, dependencies, and blockers; proactively drive resolution to maintain momentum via escalations process. - Ensure alignment on customer requirements, scope, and success criteria across all teams. - Support continuous improvement of onboarding processes and program delivery. - Elastic central point of contact for all sales related activity - AE’s working with Agency’s coordinate efforts and provide transparency to CISA Account team on ongoing efforts. Qualifications - Experience leading cross-functional projects in a SaaS, security, or managed services environment. - Strong understanding of customer onboarding and delivery processes. - Excellent communication and stakeholder management skills. - Ability to coordinate effectively with internal teams and external contractors. - Organized, proactive, and comfortable managing multiple priorities and demands. Requirements - On-time, successful onboarding of SIEMaaS customers. - Clear, regular, and transparent communication across all stakeholders. - Strong collaboration between CISA Account team, Civilian Sales teams, Product, and ECS Federal. - High customer satisfaction and measurable program success. - Mission driven success. - Strong Internal/External Communications Skillset. Benefits - Compensation for this role is in the form of base salary. This role does not have a variable compensation component. - The typical starting salary range for new hires in this role is $106,900 — $169,100 USD. - In select locations, an alternate salary range may apply: $128,200 — $202,700 USD. - Eligible to participate in Elastic's stock program. - Company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings. - Health coverage for you and your family in many locations. - Flexible locations and schedules for many roles. - Generous number of vacation days each year. - We match up to $2000 for financial donations and service. - Up to 40 hours each year to use toward volunteer projects. - Minimum of 16 weeks of parental leave.