Clinic Coordinator - Falkirk Location: Falkirk United Kingdom Job Description: At Hidden Hearing, the Clinic Coordinator provides exceptional customer service and a welcoming environment for all patients to our hearing centres. We are looking for a Clinic coordinator to join our Falkirk hearing centre Part-time Monday-Wednesday 9am-5pm. Salary: £15,150 Key Responsibilities: - Diary Management: Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management. - Support our hearing care professionals to provide exceptional customer care to our customer (or patients) in hearing centres, day clinics and during home visits. - Administration: Maintain customer records, adhere to GDPR regulations, and manage reporting tasks, including stock records. - Sales: Proactively promote the Wellness program, accessories, and care plans through positive customer engagement. - Customer Care: Prioritise premium service by warmly engaging with customers, promptly answering calls, and building strong relationships. - Branch Presentation: Uphold brand standards by maintaining cleanliness and displaying literature appropriately. We are looking for an individual who possesses the following qualities: - A persuasive influencer with a friendly demeanour, good at achieving desired outcomes through positive interactions. - Self-motivated and competitive, driven to meet and exceed targets. - Logical and proactive, capable of navigating challenging situations with ease. - Personable and enthusiastic communicator with a strong focus on delivering exceptional customer service. Ready to make a difference with your friendly and customer-centric approach? Join our team at Hidden Hearing. For more information about Hidden Hearing - Hidden Hearing | About us #UKIND2 #LI-VR1 #HiddenHearing #LI-ON

Role Description We're seeking detail-oriented, dependable individuals to support clients by coordinating logistics, managing schedules, and ensuring every experience runs seamlessly from start to finish. This fully remote role offers the flexibility to work from home while building valuable, transferable skills. No prior experience is required — we provide structured training and ongoing support to set you up for success. - Connect with clients to understand their needs, preferences, and expectations - Coordinate schedules, confirmations, and key details with accuracy - Provide timely updates and clear communication throughout the process - Keep plans organized and running smoothly from beginning to end - Offer support and problem-solving to ensure a seamless client experience Qualifications - Strong communication and organizational skills - High attention to detail and ability to manage multiple tasks - Self-motivated and comfortable working independently - Basic tech proficiency (email, apps, online platforms) - Positive attitude with a willingness to learn and grow - Customer service or coordination experience is a plus, but not required Benefits - 100% remote — work from anywhere - Flexible schedule that fits your lifestyle - Comprehensive training and onboarding - Supportive, team-oriented environment - Growth opportunities based on performance Ideal For - Stay-at-home parents - Military spouses - Individuals seeking flexible, remote work - Anyone looking to develop new skills in a supportive environment Location Requirement Applicants must be authorized to work in: - United States - United Kingdom - Mexico - Spain - Australia - LATAM regions Apply Today If you're organized, reliable, and enjoy helping others behind the scenes, we'd love to connect with you.

Role Description Are you looking to join a fast-growing, dynamic team? We’re a collaborative, purpose-driven group that’s passionate about transforming healthcare from the inside out. At Altais, we support one another, adapt quickly, and work with integrity as we build a better experience for physicians and their patients. In this role, the Physician Services Coordinator serves as the internal primary contact for all service lines provided by Altais to their physicians. The Physician Services Coordinator supports day-to-day administrative operations and provides exceptional physician service to network physicians and office staff. This includes: - Advocating internally and externally on current and future products, services, and operational processes. - Actively and positively promoting Altais’ overall strategic goals, core values, and communications. - Supporting the development, maintenance, and overall enhancement of relationships with Altais physicians and their staff. - Serving as the primary patient portal representative, ensuring smooth transition for physicians and office staff. You will focus on: - Positively supporting organizational and departmental strategies and goals. - Promoting outstanding physician service (written and verbal) and ensuring high-quality professional communication and timely service to the network. - Promoting positive relations with physicians and office staff to ensure long-term, helpful relations. - Acting as an internal and external liaison and resource to Altais Physician Services Representatives II, physicians, and office staff. - Independently working with internal departments to communicate challenges and deficiencies on behalf of the physician network and expedite resolution. - Escalating challenges to direct supervisor or appropriate department. - Utilizing and applying Altais’s systems, policies, and procedures to ensure challenges are resolved and tracked efficiently. - Serving as the first contact for physician network support for Altais’s electronic network tools. - Deploying EpicLink and the Provider Engagement Portal to contracted Altais offices. - Providing education, training, and day-to-day support. - Participating and representing Physician Services in multi-department work groups when appropriate. - Supporting internal departments with onboarding new physicians and staff. - Facilitating, supporting, and completing administrative tasks associated with physicians and office staff requests. - Identifying, tracking, and trending physicians, staff, and/or practices that are entering, retiring, or relocating Altais. - Scheduling and facilitating internal and external meetings to ensure all relevant issues are discussed and resolved. - Attending relevant meetings, developing and managing work plans, tracking and reporting trends, and facilitating appropriate follow-up. - Educating physician practices regarding new and existing policies and procedures. - Reviewing and understanding existing policies to ensure maximum compliance and troubleshooting issues raised by providers. - Developing and maintaining knowledge level of Altais’s services and product line offerings. - Performing additional duties and projects as assigned by leadership. Qualifications - Education: BA/BS degree or equivalent experience of 4 years working in direct managed health care administration or Physician office administration. - Minimum Experience: 2-3 years of Patient and Physician portals and EMH or EMR system experience, preferred. Requirements - The Base Salary for this position is $51,750 - $62,100/year. - Excellent medical, vision, and dental coverage. - 401k savings plan with a company match. - Flexible time off and 9 Paid Holidays. Benefits - Compassion: We act with empathy and a deep respect for the challenges faced by physicians and their patients. - Community: We foster a culture of collaboration with physicians, patients, and among our teams. - Leadership: We lead with integrity and vision, setting the standard for excellence in physician support and healthcare innovation. - Excellence: We are relentlessly focused, results-driven, and accountable for delivering measurable value. - Agility: We embrace change as a constant and respond swiftly to the evolving needs of the healthcare industry.

Role Description Provides Nationwide title, closing, settlement and appraisal solutions for mortgage lenders. Responsible for the assessment and valuation of properties based on Uniform Standard of Professional Appraisal Practice (USPAP) guidelines, federal and state appraisal laws. Job Responsibilities - Supports real estate transactions by assisting internal and external customers with various inquiries by providing a high level of customer service. - Responsible for managing employees directly engaged in client management. - Implements and supports strategies and initiatives focused on building and maintaining client relationships. - Develops departmental policies, procedures and strategies focused on providing high quality customer service achieved through anticipating client needs and attending to those needs effectively. - Follows standard procedures and guidelines. - Understands how assigned duties relate to others within the team and how the team integrates with related teams. - Impacts own team through the quality of the support provided. - Recognizes and solves typical problems; selects solutions from established options. - Communicates moderately complex information in routine situations, typically within own team. - Works under general supervision with limited ability to modify approach. - Individual contributor having no supervisory responsibilities; manages own workload. - Performs all other duties as assigned by management. Qualifications - High school diploma required; Bachelor’s preferred. Experience - Typically requires 2+ years of related work experience. Benefits - Competitive benefits package that includes a variety of health and wellness insurance options and programs. - Paid time off. - 401(k) with company match. - Employee stock purchase program. - Employee discounts.