• Own all assigned Commercial accounts and Strategic site-level locations (e.g., regional labs for multinationals), representing the entire LGC Standards portfolio across all end-markets (Pharma, Biotech, Environmental, etc.) to build new and maintain existing account relationships • Identify and close new opportunities, attained from either prospecting as self generated leads or from marketing as marketing qualified leads • Involve additional LGC Standard’s team members (e.g., end market sales managers, quoting specialists, etc.) on an as-needed basis to best service customer needs and to achieve the highest level of customer experience • For relevant sites at specific strategic accounts, the account manager will collaborate with the strategic account manager to conduct planning and customer reviews • The account manager will use LGC’s sales tools to manage prospects, existing accounts, new opportunities, the active pipeline and relevant sales forecasts in an accurate and timely manner • Develop an in-depth understanding of key LGC products and their applications • Meet and exceed assigned sales targets for LGC Standards. • Actively engage with customers (e.g., email, phone calls, in-person visits, etc) to qualify leads, convert prospects, follow-up on quotations and drive new sales; the account manager will accordingly maintain CRMs with up-to-date customer information • The account manager will increase awareness of the LGC Standards brand by organizing and attending exhibitions, seminars and other events, and by serving as a company representative during working hours

• Manage and achieve sales targets, by leading a strategic sales process, accountable for revenue & business unit goals • Be an internal champion for the strategic partner, striving for win-win results and building long term trust • Perform sales analysis and builds out near, mid & long term forecast models • Define overall strategy with the strategic partner, developing a road map to capture key new products, opportunities, presenting proposals and managing senior level negotiations and contract agreements • Drive business reviews with our strategic customer, presenting current business performance, growth areas and key projects, enabling future partnership growth • Key sales contact for our corporate account, owning key commercial communications. • Manage a solution-oriented sales process that will involve cross functional teams and will require strong project management. • Manage customer demand and liaise with internal production on priorities & delivery expectations. • Coordinate product delivery requirements between the customer and production • Provide input to strategic planning & new product development pipeline and reviews. • Drive international brand awareness including but not limited to global roadshows and tradeshows • Update and maintain current Customer Relations Management database • Other duties as assigned

• Build strong relationships with key internal and external stakeholders. • Grow the Canadian territory revenue of the Standards business with a primary focus in the Reference Materials and Analytical Standards product lines. • Own all assigned Commercial accounts and Strategic site-level locations (e.g., regional labs for multinationals), representing the entire LGC Standards portfolio across all end-markets (Pharma, Biotech, Environmental, etc.) to build new and maintain existing account relationships. • Identify and close new opportunities, attained from either prospecting as self generated leads or from marketing as marketing qualified leads. • Involve additional LGC Standard’s team members (e.g., end market sales managers, quoting specialists, etc.) on an as-needed basis to best service customer needs and to achieve the highest level of customer experience. • Collaborate with the strategic account manager to conduct planning and customer reviews. • Use LGC’s sales tools to manage prospects, existing accounts, new opportunities, the active pipeline and relevant sales forecasts in an accurate and timely manner. • Develop an in-depth understanding of key LGC products and their applications. • Meet and exceed assigned sales targets for LGC Standards. • Actively engage with customers (e.g., email, phone calls, in-person visits, etc) to qualify leads, convert prospects, follow-up on quotations and drive new sales; maintain CRMs with up-to-date customer information. • Increase awareness of the LGC Standards brand by organizing and attending exhibitions, seminars and other events, and by serving as a company representative during working hours.

Title: Account Assistant 3 Location: Off Campus within Connecticut Full time Job Description: Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Overview Under the direction and supervision of the Manager, YM Coding and Billing, the Coding/Charge Review position provides work queue resolution of medical billing charges by reviewing specific elements in clinical documentation to validate diagnostic (ICD-9/ICD-10) and procedural (CPT/HCPCS) codes for Yale Medicine. Ensures compliance with established coding guidelines, third party reimbursement policies, regulations and accreditation guidelines. Maintains effective workflow processes to assure complete, accurate and timely billing activity and optimal reimbursements. Computes, classifies, and records numerical data to keep financial records complete. Performs any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. This opportunity is currently remote (work from home) within CT. Required Skills and Abilities 1. Knowledge of ICD and CPT coding, medical terminology, and EMR systems. Demonstrated ability using databases and Microsoft Office Suite (especially Word and Excel). Ability to adapt to new software. 2. Demonstrated initiative with the ability to use sound independent judgement and critical thinking to effectively and appropriately manage workload. Strong verbal and written communication skills. Well-developed attention to detail. 3. Ability to handle a high volume of accounts. Ability to maintain motivation and perform under pressure. Ability to multi-task in a high-volume environment. Flexible with changing priorities and workflows. 4. Proficient in providing superior customer service, including the ability to handle communication in a professional, courteous and tactful manner. Ability to handle challenging/complicated situations professionally. 5. Demonstrated record of excellent attendance, punctuality and time management, as attested by references. Preferred Skills and Abilities Current Certified Professional Coder (CPC) certification, or ability to obtain certification once employed within six months. In-depth knowledge of EPIC. Principal Responsibilities 1. Receives, classifies, and codes information. Reviews account records to ensure accuracy and completeness. Prepares and distributes billing statements. 2. Obtains and provides information related to accounts, procedures, and regulations. Establishes, maintains, and reconciles account records. 3. Reviews, logs, codes, and posts payments. Identifies and corrects errors. Totals and reconciles cash transactions daily. Monitors account records. Composes correspondence related to problem accounts. 4. Refers delinquent accounts to supervisor and collection agencies. Researches individual accounts. May summarize findings in brief reports. 5. Completes and processes forms. May present account information at legal proceedings. 6. Performs clerical functions incidental to account activity. Required Education and Experience Four years of related work experience, two of them in the same job family at the next lower level, and a high school level education; or two years of related work experience and an Associate's degree; or an equivalent combination of experience and education. Job Category Administrative Support Bargaining Unit L34 Compensation Grade Labor Grade C Compensation Grade Profile Hourly Range $28.43 Time Type Full time Duration Type Staff Fixed Duration (Fixed Term) Work Model Remote Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.