Role Description The Group Benefits Specialist is a dual-function role within our employee benefits brokerage, supporting both the operational execution of group benefits quoting and the regulatory compliance needs of our employer clients. This position works closely with the Account Management and Broker teams to manage the end-to-end RFP process, build client-ready plan comparison materials, and ensure clients are meeting their obligations under ERISA, ACA, HIPAA, and applicable state regulations. This is a fast-paced, detail-oriented role ideal for someone with hands-on experience in group benefits and a strong interest in benefits compliance. Key Responsibilities - Quoting & RFP Management - Manage end-to-end RFP process for group benefits clients across all lines of coverage (Medical, Dental, Vision, Life, STD/LTD) - Submit RFPs to multiple carriers and follow up to ensure timely receipt of quotes - Organize and track all quote responses by client, carrier, and renewal date - Communicate with carrier representatives to obtain complete and accurate proposals - Plan Comparisons & Spreadsheet Management - Build and maintain detailed plan comparison spreadsheets in Excel and/or Google Sheets - Compare plan designs, premiums, networks, and contribution strategies across carriers - Highlight key differences and cost implications for broker review - Update and maintain renewal tracking and pipeline spreadsheets - Client-Specific Benefit Guides - Develop customized employee benefit guides tailored to each client group - Clearly present plan options, costs, and coverage highlights in a client-friendly format - Coordinate with the broker team to ensure accuracy before delivery - ERISA Compliance - Assist in reviewing and completing plan documents, SPDs, and wrap documents for ERISA compliance - Support annual compliance calendars and track ERISA notice delivery requirements - Help clients understand fiduciary obligations and maintain proper plan documentation - ACA / Health Reform - Monitor employer shared responsibility ("Pay or Play") requirements and support client reporting - Assist with ACA affordability calculations and minimum value determinations - Track and communicate ACA regulatory updates affecting employer-sponsored plans - HIPAA - Educate clients on HIPAA privacy and security requirements applicable to self-funded plans - Support the review and maintenance of HIPAA business associate agreements (BAAs) - Assist in developing and distributing HIPAA-related notices and plan amendments - DOL / IRS Filings & Required Notices - Assist clients with obtaining necessary carrier forms for Form 5500 filing requirements - Help prepare and distribute required notices (COBRA, Medicare Part D, SBC, MLR rebates) - State Regulations - Research state-mandated benefit requirements and state continuation/mini-COBRA rules - Maintain a state compliance matrix and flag jurisdiction-specific obligations for client accounts - Monitor state legislative and regulatory developments and summarize key changes for the team - Administrative Support - Maintain organized digital files for all client quotes, proposals, and plan documents - Track renewal timelines and proactively flag upcoming deadlines - Assist with open enrollment preparation materials as needed - Respond to client compliance inquiries; draft guidance for senior review and approval - Prepare compliance alerts, client communications, and educational materials - Maintain an organized compliance library of templates, resources, and regulatory guidance Qualifications - Experience: 2+ years of experience in a group benefits, insurance brokerage, or employee benefits environment - Solid understanding of U.S. group health insurance including Medical, Dental, Vision, Life, and Disability plans - Experience managing the RFP/quoting process with multiple carriers - Advanced proficiency in Microsoft Excel and/or Google Sheets (pivot tables, VLOOKUP/XLOOKUP, formatting, data organization) - Familiarity with employee benefits compliance frameworks: ERISA, ACA, HIPAA, COBRA, DOL/IRS filing requirements - Experience working in Zywave (quoting, proposal generation, and benefit guide creation) - Familiarity with Employee Navigator for benefits administration and enrollment support - Strong written and verbal communication skills in English and Spanish - Exceptional attention to detail and accuracy with numbers and regulatory content - Ability to manage multiple clients and deadlines simultaneously Requirements - Bachelor's degree in Business, Human Resources, Finance, Pre-Law, or a related field - Coursework or direct exposure to ERISA, ACA, HIPAA, or employment law - Familiarity with small, mid-size, and large group markets (10–1,000+ employees) - Experience working with U.S.-based insurance brokers or benefits agencies - Experience with carrier portals (Cigna, Aetna, UnitedHealthcare, BlueCross, Guardian, MetLife, etc.) - Exposure to other benefits platforms (Ease, BenefitPoint, or similar) - Familiarity with benefits administration systems or CRM platforms

Role Description The Payment Workflow Specialist is responsible for reviewing trip records for accuracy, including payment amounts, contractual adjustments, patient responsibility, and payer details. This role involves correcting posting errors, investigating account discrepancies, and ensuring payments are accurately processed. The specialist will conduct quality assurance checks, respond to posting-related inquiries, and assist in resolving issues efficiently. - Review trips to verify that payments are posted correctly and match contractual agreements and patient responsibility. - Correct posting errors and document changes for record-keeping and future reference. - Review payments for trips sent to collections to ensure accurate handling and proper reporting to the agency. - Conduct quality assurance checks on payment posting processes, including NSA trips and trips flagged for write-offs. - Investigate missing payments, determine the cause, and take appropriate actions to resolve and update payment records. - Respond to emails related to trip questions from internal and external associates. - Investigate items flagged for non-posting due to missing EOBs, ensuring timely resolution and accurate posting. - Respond to posting-related inquiries from clients, vendors, and internal team members in a timely manner. - Adhere to all HIPAA privacy policies and procedures; this includes always maintaining the confidentiality and security of sensitive patient information. - Maintain consistent compliance with company attendance policies. - QA BPO posting functions. - Additional job duties as assigned. Qualifications - High School Diploma or equivalent required. - 1–2 years of experience in medical billing and basic accounting principles preferred but not required. - Strong experience with payment posting, deposit reconciliation, and refund research. - Proficiency with Practice Management Systems (PMS). - Ability to navigate various websites efficiently for remittance retrieval. - Skilled in 10-key data entry (minimum 10,000 keystrokes per hour). - Ability to type at least 35 WPM. - Proficiency in Microsoft Office, including Excel (basic functions such as adding/removing rows/columns, AutoSum, and copying worksheets). - Strong attention to detail and accuracy in financial transactions. - Ability to read and interpret Explanation of Benefits (EOBs). - Excellent time management and multitasking skills. - Strong organizational skills with the ability to meet deadlines. - Experience balancing accounts and reconciling payments. - Strong communication skills to interact effectively with clients, vendors, and internal teams. - Ability to maintain confidentiality and handle sensitive financial data with discretion. - Capability to work efficiently in a fast-paced environment. - Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment. Benefits - Competitive salary, commensurate with experience. - Comprehensive benefits package, including 401(k) Plan.

Role Description We are seeking a detail-oriented Architectural Metalwork Draftsman to our client based in NSW, Australia. This role is strictly focused on specialized metalwork drafting, engineering fabrication requirements, and architectural integration—going well beyond general architectural modeling. You will manage the entire design lifecycle, moving confidently from conceptual approval drawings to precise manufacturing outputs. The successful candidate must possess extensive technical expertise in Autodesk Advance Steel and be comfortable collaborating with Australian project managers, engineers, and fabricators. Responsibilities as an Architectural Metalwork Draftsperson (Advance Steel Specialist): - Concept & Approval Phase: - Translate architectural sketches, scope documents, and site measurements into structural concept drawings. - Create clear design proposals for client and council approval, ensuring compliance with Australian Standards (AS/NZS). - Coordinate adjustments based on feedback from the NSW-based engineering and project management teams. - Three-Phase Shop Drawing Production: - Phase 1 (General Arrangement): Develop comprehensive 3D General Arrangement (GA) drawings. Map out spatial constraints, accurate site interfaces, and overall structural layouts. - Phase 2 (Cutting & Manufacture): Generate detailed part drawings and accurate cutting files (DXF/NC data). Program material optimization for CNC processing, lasers, and saw cutting. - Phase 3 (Assembly & Fabrication): Produce detailed assembly drawings. Include clear isometric views, welding symbols, bill of materials (BOM), and sequential erection instructions. - Project Management & Software Integration: - Utilize Autodesk Advance Steel daily as the primary engine for all 3D modeling and detailing. - Track project timelines, log revisions, and update daily task statuses using Contractor Foreman. - Maintain organized digital files following the Australian client's specific naming conventions and structural drafting standards. Qualifications - Experience: 2–3 years of dedicated experience drafting architectural metalwork (e.g., balustrades, handrails, feature stairs, facades, structural steel connections) for Australian projects. - Software Mastery: Extensive, non-negotiable proficiency in Autodesk Advance Steel. - Australian Standards Knowledge: Solid understanding of Australian building and construction standards, including the National Construction Code (NCC), Australian Standards (AS/NZS), steel grades, and standard Australian fabrication metrics (metric system). - Regulatory Interpretation: Ability to research, interpret, and apply relevant building codes, standards, and compliance requirements to project-specific situations. NSW Building Code knowledge is advantageous but not essential. - Communication: Exceptional verbal and written English skills for seamless daily collaboration with overseas teams. Preferred Qualifications - Professional experience navigating and updating project files in Contractor Foreman. - A degree or diploma in Engineering, Architecture, Drafting, or a related technical field. Benefits - Genuinely caring Leadership Team - Competitive salary package - Company-provided full set-up for desktop/laptop with a back-up internet - HMO on Day 1 - 15 Vacation Leaves and 5 Sick Leaves - Annual Performance Reviews - Unlimited Employee Referral Incentives - Employee Loan Facilities - Social Clubs and Interest Workshops - Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance. - Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays

Role Description We are seeking a talented and detail-oriented Voice Recording Specialist (Italian Speaker) to support AI and machine learning projects by delivering high-quality voice recordings across a variety of scripts, tones, and speaking styles. Candidates with a background in English language instruction, language coaching, linguistics, speech training, or related fields are highly encouraged to apply. The ideal candidate has excellent spoken British English, strong pronunciation skills, and the ability to produce clear, natural, and consistent recordings while following detailed project guidelines. - Record voice scripts with clear pronunciation, natural delivery, and appropriate tone. - Follow recording guidelines, pronunciation standards, and script instructions accurately. - Adapt speaking style, pace, and tone to meet project requirements. - Deliver high-quality audio recordings free from background noise and technical issues. - Review recordings for accuracy, consistency, and completeness before submission. - Meet project deadlines and recording targets. - Communicate any script ambiguities, pronunciation concerns, or technical issues to the project team. - Maintain professionalism and consistency across all recordings. Qualifications - Native or near-native proficiency in Italian. - Excellent pronunciation, articulation, diction, and vocal clarity. - Background in English language instruction, ESL/EFL teaching, language coaching, linguistics, communication, or related fields preferred. - Strong understanding of British English pronunciation and natural speech patterns. - Ability to read scripts accurately and deliver recordings in a clear, engaging, and natural manner. - Reliable internet connection and access to a quiet recording environment. - Basic computer skills and the ability to use online recording platforms. - Ability to work independently and follow detailed instructions. Requirements - Experience as an English teacher, language instructor, pronunciation coach, or communication trainer (nice to have). - Previous experience in voice recording, voice-over work, podcasting, broadcasting, or audio production (nice to have). - Experience contributing to AI, speech recognition, text-to-speech, audiobook, or media projects (nice to have). - Familiarity with audio recording software and basic editing tools (nice to have). - Access to professional recording equipment, including a quality microphone and sound-treated recording space (nice to have). - Teaching certifications such as TEFL, TESOL, CELTA, DELTA, or equivalent language teaching credentials are a plus (nice to have). Ideal Candidate Profile - Strong command of spoken British English. - Excellent attention to pronunciation, clarity, and consistency. - Comfortable reading scripts while maintaining a natural and conversational delivery. - Detail-oriented, dependable, and able to meet deadlines. - Passionate about language, communication, and supporting innovative AI technologies.