• Work closely with the VP of Product and Senior Leadership to gain a deep understanding of the product vision, direction, and needs within your product area. Promote the vision throughout the company to ensure Development, Sales, Customer Experience, and Marketing efforts are aligned and moving in concert. • Define and continuously evolve lean product methodologies and processes within your product area, setting a strong example of best practices. • Lead and scale a continuous discovery practice, coaching internal stakeholders on customer-centric product thinking. • Drive synthesis of user research, interviews, and prototype feedback into clear, actionable strategic recommendations for leadership and cross-functional teams. • Own and maintain product documentation standards within your area. Define and review requirements, user stories, epics, and acceptance criteria for complex product functions and features. • Own the Product Owner seat at the Agile table by setting priorities, unblocking the team, and keeping delivery aligned with the product vision. • Coordinate and lead cross-functional teams through the full product lifecycle including design, development, testing, and post-launch assessment for major product releases. • Navigate ambiguity and competing priorities to balance business objectives with customer needs, making principled trade-offs and presenting clear recommendations to leadership. • Drive strategic decisions on scope and delivery, defining MLP (Minimum Lovable Product) thresholds while maintaining a long-term product vision. Serve as the senior internal authority on your product area across all teams. • Define and own a product analytics framework within your area. Lead analysis of adoption, usage trends, and business outcomes. Synthesize user feedback from multiple channels into a prioritized roadmap of impactful enhancements, and present recommendations to leadership. • Own the release governance process within your product area, ensuring product quality, scope integrity, and delivery timelines across multiple concurrent workstreams. Conduct and oversee QA acceptance testing and coordinate user acceptance testing. • Partner with customers and key stakeholders to validate strategic concepts, themes, and prototypes. Define, track, and report on product-area KPIs tied to business outcomes. • Provide clear, consistent communication to leadership on roadmap status, product impact, and priorities, including risks, trade-offs, and mitigation plans. • Own and continuously refine the product backlog, applying strategic prioritization to maximize business value and team throughput.

• Spearhead the product strategy for user protection, managing programmatic Org Verification, KYC processes, and Fraud Detection. • Secure the user journey by shipping product changes to our user onboarding to better capture verification data while maintaining a seamless activation flow. • Ship internal tooling to empower our support teams to quickly identify and take action on bad actors. • Configure monitors and alarms through vendors like Stripe Radar to proactively mitigate risk and decrease scammers. • Identify and mitigate link spam that degrades Donorbox's domain authority and search ranking, including in AI-powered search tools and answer engines. • Recommend and collaborate with other Service and Product Line engineering teams on changes within their remit. • Work closely with Site Reliability Engineering (SRE) to improve WAF rules and platform monitoring. • Collaborate with the Payments team on refund and chargeback workflows to mitigate financial risk. • Manage platform integrity by overseeing policies around User Generated Content, Content Safety, Spam, and Terms of Service (TOS) violations. • Lead the verification badge product & program

Role Description The Strategic Medical Director will report to the VP, Sr Medical Director, Clinical Strategy and be a fundamental physician driver of new clinical program design, strategy, and innovation – working closely with prospective and current clients as we rapidly expand. As an internal subject matter expert in one or more clinical specialties, you will support go-to-market efforts with the Growth team by evangelizing Cohere’s vision and understanding the pain points and needs of Cohere’s clients (i.e., health plans, health systems, & ACOs). You will also collaborate cross-functionally to shape and execute the clinical strategy so that Cohere successfully fills those needs using our core technologies and services. - Lead the vision and evolution of the company’s clinical and digital care management offerings as the clinical subject matter expert. - Utilize market data, consumer research, and patient analytics to spearhead new approaches to effective clinical delivery services. - Provide physician leadership in the creation of comprehensive research packages. - Partner with the VP Clinical Strategy and Cohere teams on new projects. - Provide subject matter expertise and leadership in Specialty Rx program design, strategy, and client-facing discussions. - Support the Growth team by traveling as one of our clinical experts (MD) for prospective client meetings and sales opportunities. - Build and expand client relationships by partnering with the Growth and Client Experience teams. - Participate in strategic planning for Cohere’s clinical and digital care management strategy. - Provide strategic guidance of utilization management and medical policy programs/areas. - Monitor performance of launched clinical programs within your Specialty area and support continuous improvement. Qualifications - Completed a US-based residency program, with board certification in Physical Medicine & Rehabilitation (PM&R) strongly preferred. - Experience in utilization management, including Durable Medical Equipment (DME) reviews, required. - Experience with post-acute care services and Home Health utilization management strongly preferred. - Board certification as an MD or DO with a current unrestricted state license to practice medicine. - 5+ years of clinical practice beyond residency/fellowship. - 5+ years experience in managed care or clinical strategy at a health plan, healthtech/solutions/services, expert consulting (partner-level), or related payer-facing roles. - MBA or advanced degree in healthcare-related discipline preferred. - Experience serving as the lead thinker / consulting partner, designing innovative clinical programs and interventions. - Success in building credibility, influence, and partnership with key clients. - Executive presence and ability to communicate effectively with partners/clients. - Demonstrated ability to work collaboratively with highly cross-functional teammates. - Strong communication and team management/interpersonal skills. - Strong leadership capabilities and ability to initiate and maintain cross-team relationships. Benefits - 💻 Fully remote opportunity with about 25% travel. - 🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program. - 📈 401K retirement plan with company match; flexible spending and health savings account. - 🏝️ Flex Time Off + company holidays. - 👶 Up to 14 weeks of paid parental leave. - 🐶 Pet insurance. Interview Process - Connect with Talent Acquisition for a Preliminary Phone Screening. - Meet your Hiring Manager! - Behavioral Interview(s).

• Lead product strategy and execution across assigned product domains, aligned with company and technology direction. • Define and maintain clear product roadmaps that reflect customer priorities and engineering constraints. • Drive prioritization decisions in partnership with Engineering leadership and executive stakeholders. • Translate technical capabilities into customer-facing product value. • Partner with the CTO, Engineering, Architecture, and Data teams to ensure successful product delivery. • Collaborate with Sales, Marketing, and Customer Success on product adoption, customer outcomes, and revenue growth. • Contribute to product positioning, messaging, and go-to-market readiness. • Lead and scale a high-performing Product Management team. • Establish product management processes: roadmap governance, sprint alignment, and prioritization frameworks. • Drive disciplined execution across the product lifecycle, from discovery through launch and optimization. • Develop data-informed decision-making through product analytics and customer insights. • Engage with strategic customers and partners to gather feedback and validate product direction. • Support customer-facing activities including executive briefings and product demonstrations. • Monitor competitive trends and market dynamics to inform roadmap decisions.