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smartkündigen OHG

Zu smart um Wahr zu sein.

Client Relations Manager, B2C

Account ManagerSalesFull TimeRemoteSeniorTeam 11-50Since 2019H1B No SponsorCompany SiteLinkedIn

Location

Europe

Posted

18 days ago

Salary

€3.2K - €3.8K / month

Seniority

Senior

Bachelor DegreeGerman

Job Description

Client Relations Manager, B2C

smartkündigen OHG

• Manage a fixed portfolio of B2C clients • Assist with legal-related matters (no legal advice required) • Identify and resolve customer issues • Proactively support and guide our customers • Advise on appropriate solutions and services • Work closely with our Legal and Backoffice teams

Job Requirements

  • Strong communication skills (clear, calm, solution-oriented)
  • Self-responsibility and entrepreneurial mindset
  • Experience working with customers (support, sales or customer success)
  • Ability to remain composed in difficult situations
  • Goal-oriented work with focus on customer satisfaction and long-term relationships

Benefits

  • Base salary: €3,200 – €3,800 gross / month
  • 100% remote
  • Additionally attractive performance-based bonus model
  • Own customer portfolio (not just ticket handling)
  • Clear development opportunities (Senior / Team Lead)
  • Modern workplace with strong focus on automation & AI

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