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We help Aussie companies find top 3% remote talent in the Philippines & Nepal for a single finder's fee.
Sales & Operations Manager – Commercial Supply & Install
Location
Philippines
Posted
16 days ago
Salary
$2K - $3K / month
Seniority
Mid Level
Job Description
Sales & Operations Manager – Commercial Supply & Install
Hunt St
• Qualify inbound commercial leads (taking the qualification baton from our Lead Nurturing team) • Conduct discovery calls with commercial buyers (facility managers, property managers, small business owners) • Build quotes in our CRM and present them on online or phone calls with confidence • Handle objections, close deals, on the call • Maintain a structured follow-up cadence on every qualified lead — no lead drops • Coordinate site assessments with our certified installer network across Australia • Book installation dates with installers and customers; manage scheduling conflicts • Ensure every project moves cleanly from "quote accepted" → "site assessment" → "installation booked" → "installation complete" → "invoice paid" • Be the single point of contact for the customer throughout the project lifecycle • Resolve issues between customer and installer when they arise; escalate to leadership only when needed • Maintain relationships with our certified installer network (current installers across major AU cities) • Identify gaps in installer coverage and flag to leadership • Quality-check installer performance via customer feedback post-install • Onboarding support for new installers as the network grows
Job Requirements
- Minimum 2 years closing experience in B2B or high-ticket B2C sales — you must demonstrate that you have CLOSED deals, not just qualified or set appointments
- Proven track record in deals at $3k – $20k USD ticket sizes
- Comfortable on online and phone calls with Australian business buyers — clear English, confident accent, professional presentation
- Has owned a personal sales quota in a previous role (not team-shared)
- Experience with project coordination or operations alongside sales (logistics, scheduling, multi-party coordination)
- Technical Skills (Non-negotiable)
- CRM mastery — Zoho CRM preferred; HubSpot or Salesforce experience accepted. We will assess your CRM competence in the interview.
- AI-forward mindset — actively uses ChatGPT, Claude, or similar in daily work. Can articulate specific examples of how you've used AI to improve your sales or admin workflow.
- Comfortable in adopting new technologies
- Self-sufficient with troubleshooting tools — does not need IT handholding
- Soft Skills
- High accountability — you do what you say you'll do, when you said you'd do it
- Strong written communication — can summarize a complex project status in 3 bullet points
- Resourceful — when blocked, finds a way forward rather than waiting for direction
- Comfortable challenging the status quo respectfully
- Direct communicator — Australian-style frankness (no fluff, no flattery)
- Nice-to-Haves
- Experience in construction, trades, flooring, or building products industries
- Has built or led a small sales team previously (this role will grow into team leadership)
- Familiarity with quoting software, invoicing tools, or basic ERP systems
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