Role Description The Operations Assistant will support the Offshore Administration team in executing compliance auditing, lease administration, and operational tasks across Bridge33’s property portfolio. This role is a key contributor to the COI (Certificate of Insurance) Audit Project and other ongoing compliance initiatives. The successful candidate will work closely with the Operations Team Lead to ensure tenant compliance with lease requirements, maintain accurate records, and deliver timely, high-quality output to internal business units. Qualifications - 2+ years of experience in property management, commercial real estate, or leasing administration - Working knowledge of tenant compliance requirements and commercial lease interpretation - Familiarity with ACORD forms (e.g., ACORD 25, 27, 28) and the ability to read and interpret Certificates of Insurance and Evidence of Property Insurance - Strong analytical and critical-thinking skills, with the ability to spot discrepancies between documents (e.g., coverage limits, dates, policy types) - Discretion and sound judgment when handling confidential tenant, financial, and insurance information - Strong English communication skills both written and verbal - Proficiency in MS Office Suite (Word, Excel, Outlook) and Google Suite (Docs, Sheets, Drive) - Experience with data entry, record keeping, and database management - Demonstrated ability to manage multiple tasks and meet deadlines consistently - High attention to detail and commitment to accuracy Requirements - Direct experience with COI audits or insurance compliance tracking - Familiarity with commercial lease documents and lease administration systems - Working knowledge of insurance terminology and concepts: general liability, umbrella/excess, workers' compensation, additional insured, waiver of subrogation, and primary & non-contributory endorsements - Insurance or risk-management coursework, certification, or licensing background - Experience using project/task management tools (e.g., Smartsheet, Asana, or similar) - Experience with AI productivity tools (e.g., ChatGPT, Claude, or equivalent) - Background in offshore or remote administrative support roles - Exposure to retail or shopping center property management Working Requirements - Fully remote - Fluent in English - Will work 8:00 AM to 5:00 PM US Eastern Time (EST)

• Support CSAA customers by providing information on policy and coverage • Respond to inquiries on existing claims and take first notice of loss on newly filed claims • Communicate with customers via phone, email, text, or chat • Assist customers with insurance claims • Check status of existing claims and provide updates • Document all claim activity accurately and timely in claims systems

Role Description The Talent Coordinator is responsible for supporting the day-to-day operations of the Talent Management team while helping execute brand partnerships and creator initiatives across a diverse roster of talent. This is a highly execution-focused role centered around: - Campaign coordination - Creator support - Relationship management - Operational excellence You will work closely with Talent Managers throughout the lifecycle of creator partnerships while gaining hands-on experience in: - Talent representation - Brand negotiations - Creator business development This role is designed as a long-term growth opportunity. High performers will have a clear path toward becoming a Talent Manager as they develop expertise in: - Creator partnerships - Negotiations - Talent strategy Qualifications - Bachelor's degree preferred - 0-2 years of professional experience in influencer marketing, talent management, public relations, marketing, advertising, communications, or related fields - Internship experience within creator economy, entertainment, marketing, talent management, or agency environments is a plus - Strong interest in social media, creators, digital culture, and influencer marketing Requirements - Excellent written and verbal communication skills - Strong organizational skills with exceptional attention to detail - Ability to manage multiple projects and deadlines simultaneously - Comfortable working in a fast-paced, high-growth environment - Strong problem-solving and critical-thinking abilities - Proficiency with Google Workspace, spreadsheets, presentation tools, and project management platforms Benefits - Direct exposure to talent management - Learn the creator economy - High visibility and ownership - Clear growth path

• Automate server provisioning, configuration, and OS setup • Develop scripts for patching, upgrades, and system maintenance • Automate backup processes and periodic recovery validation • Build automation for disaster recovery (DR) execution and failover workflows • Create auto-healing mechanisms for common system failures (restart services, scale resources, etc.) • Integrate automation with monitoring tools (event-driven automation) • Standardize system configurations and golden images • Support failover readiness by automating environment synchronization • Automate DR drills and reporting (RTO/RPO validation) • Maintain reusable automation templates and scripts • Collaborate with DevOps for infrastructure standardization (without owning CI/CD) • Document automation workflows, recovery procedures, and runbooks