• Building trust, loyalty, and solid long-term relationships with key decision-makers at customer accounts and internally with IMDC teams • Manages most aspects for project implementation of IMDC products and services for our hyperscale customer installations and related projects – elicit requirements, support contract approval process, monitor and summarize the process of project schedule, evaluate and analyze risk • Project Management responsibilities include oversight and delegation of project scopes and objectives, project planning documentation, communication, task resource availability management, change and risk management, project performance tracking, ensuring all team-managed projects are completed to high standards of quality, on time, within scope and budget • Oversee project schedule and monitor/update as the project progresses; including communications both externally to the customer and internally to the project team and executives • Manages the streamlining of information flow between customers and the organization, escalating discussions, as appropriate, to promote the business needs of the customer • Serve as the primary customer advocate and management focal point for all assigned key customer(s), exercising independent judgment and discretion to resolve customer escalations • Ensures issues are resolved and implements corrective actions with urgency • Triages, tracks, prioritizes, and resolves all client issues and requests; leveraging ServiceNow where appropriate • Analyzes and uses independent judgment to present detailed customer reporting packages, including customer audit participation; ensures reporting and communication is frequent and bi-directional • Ensures high-quality service delivery and customer satisfaction through proactive service management and rapid customer response; works in partnership with Sales, CSM, OPS, and other cross-functional team members to ensure high service quality • Develop and maintain relationships at all levels within the customer to position IMDC as a strategic partner to the customer and lead the delivery of data center solutions and services • Leads resolution of customer-related billing issues • Partners closely with sales and marketing to identify and deliver on growth opportunities for IMDC’s business with existing customers • Ability to explain to our customers the organization and its business processes, products, and services so they understand our plans, offerings, and capabilities • Work on customer account renewals and negotiate all commercial aspects of the contract (Term, Pricing, etc.) • Ensure contracts are carried out according to agreed terms • Responsible for accurate renewals opportunity management (forecasting) for your assigned account base in IMDC’s CRM tool • Maintain a high level of awareness in regard to industry trends and competitive activity within the Data & Devices market

• Introduce, demonstrate and promote all current and new products to Floor & Decor store associates and end users including, but not limited to, contractor days and commercial events. • Maximize market penetration in assigned territories. • Effectiveness to be measured using Floor & Decor Penetration Metric (improved sales of setting materials per square foot compared to square foot sales of tile and stone). • Evaluating competitive situations, coordination of intelligence gathering and implementing appropriate tactics as required. • Submit quarterly report summarizing LATICRETE performance, Retail Ambassador experiences, findings, insights, successes, and failures, etc. • Educate Floor & Decor store level staff (including Flooring Specialists, Contractor Sales and Commercial staff) and encourage them to promote Laticrete products when communicating with contractors and other customers in the store and out in the field. • Assist Technical Services on claim inspections and gathering of necessary information as needed. • Assist Floor & Decor PSA associates in maintaining Plan-O-Gram integrity at the store level. • Assist Floor & Decor PSA associates in maintaining necessary POP material in the stores. • Performs other directly related appropriate duties and assumes accountabilities as apparent or as delegated, including mutually agreed upon objectives.

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. BD at Coinbase is accelerating our mission to increase economic freedom in the world through groundbreaking partnerships. We have created a new role overseeing business development efforts for our top cross-product growth partnership opportunities. In this role you will act as the go-to business lead for the Growth organization, as well as a champion for strategic corporate partnerships  - a shrewd Swiss army knife operator willing to be the tip of the spear for new initiatives for Coinbase. Coinbase is now the Everything Exchange: The best place to trade anything. In addition to crypto, we now offer customers the ability to trade in prediction markets, public equities, and token sales. For Coinbase to be successful, we’ll need to invest in growth and distribution of the Retail app through partnerships with leading partners in traditional media, consumer tech, social media, and more. We’re in growth mode and need a seasoned, flexible, and ambitious leader to serve as the Directly Responsible Individual (DRI) to lead the partnerships strategy formulation and deal execution with large corporates and other partners that either a) directly contribute to the Growth team’s goals, b) involve multiple product groups, triggering more complex and multi-dimensional deal-making. We need someone with a strong foundation in consumer fintech and a passion for trading, willing to quickly learn about other areas of the business that have strong potential to grow. The sole focus of this role is on growing the Retail business. In some cases you’ll work closely with the Growth team’s product managers to define the strategy for future partnerships and identify partners based on those traits. In other cases you’ll be out on your own - in close contact with senior leadership - to look around corners nobody else knows about and proactively share new ways for Coinbase to be top of mind with new customers. We’re looking for a dynamic, creative, and highly ambitious leader who craves ownership and ambiguity, embraces different business cultures, is hungry to sign groundbreaking deals that pave the way for Coinbase to grow via new paradigms, and be viewed as an indispensable business lead. What you’ll be doing (ie. job duties): Serve as the DRI for partnerships with the Growth team, working cross-functionally with Product, Legal, Compliance, Marketing, and local country directors to define and execute market-specific partnership strategies. Source, evaluate, and negotiate high-impact partnerships across payments, fintech, consumer tech, and crypto-native platforms to drive adoption of Coinbase’s Retail products. Manage top corporate partnerships with a multi-product group footprint (i.e., Consumer & Business, Developer, Base, etc.) Act as a thought partner to product teams by bringing market intelligence, competitive insight, and partner feedback into product roadmaps. Lead complex deal negotiations from first pitch through execution, balancing speed, creativity, and risk management. Track, measure, and communicate the business impact of partnerships, owning the full lifecycle from sourcing through to integration and ongoing performance. What we look for in you (ie. job requirements):

• Achieve assigned sales targets • Build and maintain strong customer relationships • Develop and expand the customer portfolio