Title: Academic Partnerships Coordinator Location: Atlanta United States Job Description: Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: - Comprehensive health benefits that start day 1 - Student Loan Repayment Assistance & Reimbursement Programs - Family-focused benefits - Wellness incentives - Ongoing mentorship and leadership programs - And more! Description The academic partnerships coordinator role is an essential system-wide position that supports the development and implementation of the academic partnerships strategy. The coordinator implements programs and processes consistent with the three overarching partnerships aims; strengthening academic partnership relationships through mutually beneficial collaboration, innovation, and scholarship; enhancing the student experience through meaningful and transformative learning opportunities; and creating a seamless progression from the student experience to professional roles at Emory HealthCare. The academic partnerships coordinator supports these aims through demonstrating an unwavering commitment to exceeding the expectations of all academic partnerships customers and stakeholders. The academic partnerships coordinator facilitates all student related activities and supports programs that lead to academic progression and career development for team members. This includes coordination and management of experiential learning capacity, student and observer clearance requirements, facilitation of the approval of experiential learning rotations, oversight of various academic partner contracts and effective communication with internal and external leaders, students and faculty. The academic partnerships coordinator is knowledgeable resource for best practices in experiential learning for both internal and external stakeholders. Enhancing the Student Experience: - Identifies learning opportunities for students, faculty, and academic leaders - Facilitates student and observer placements throughout Emory Healthcare - Facilitates the student and faculty clearance process - Assesses experience of students and faculty during education programs at Emory Healthcare - Aggregates and analyzes data from the student and faculty experience at the conclusion of rotations at Emory Healthcare - Utilizes data to improve the student experience in future learning activities - Remains current with knowledge of best practices related to experiential learning locally, regionally and nationally Strengthening Academic Partner Relationships - Works with faculty and operational leaders to identify learning needs and opportunities for students - Develops relationships with leaders throughout Emory Healthcare to support the fulfillment of key academic partner needs and requests - Engages in timely, customer friendly communications with academic partners - Facilitates the development of collaborative initiatives with key academic partners - Coordinates contract process and keeps all parties informed of the affiliation agreement status - Makes visits to key academic partner campuses to support collaboration Facilitates a Seamless Progression from the Student Experience to Professional Roles at Emory Healthcare - Supports all workforce development programs and shares relevant program information with students, observers, academic pleaders and faculty as appropriate - Tracks intern/extern activity and progression - Supports joint efforts with talent acquisition and academic partnerships (events, recruitment, etc.) - Coordinates career pathways for high school students Makes Meaningful Contribution to Department - Participates in performance improvement and planning activities - Makes suggestions about improving our programs and services - Participates in department meetings and offers constructive feedback and suggestions - Maintains positive and collaborative relationships with colleagues - Additional Duties as Assigned. Travel: Less than 20% of the time may be required to travel to all Emory facilities, experiential learning sites, and academic partner institutions. Work Type: Hybrid employee - splits time between working remotely and working in the office. Minimum Required Qualifications: Education - Bachelor's degree in healthcare administration, nursing, or related field Experience - 3 years minimum experience within healthcare, academia or training programs. Knowledge, skills, and abilities (required): This role requires a proactive approach in developing innovative solutions to improve processes, enhance student experience, and streamline communication across diverse teams. Preferred Qualifications: Education - Master's Degree in healthcare administration, nursing or related field Experience - 5 years minimum experience within healthcare, academia, or training programs. Knowledge, skills, and ability requirements (preferred): - The Coordinator Academic Partnerships should have excel skills and excellent communication/customer service skills JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals-4 Magnet designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties. Additional Details Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. ACCOMMODATIONS: EHC will provide reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Leave and Accommodations. PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.

Title: Associate IV - Donor Account Processes Location: Memphis, TN, United States Job Description: Full time job requisition id R0010836 At ALSAC you do more than make a living; you make a difference. We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.® Job Description The Associate IV – Donor Account Processes supports departmental leadership by scheduling and distributing work, completing donation processing functions using proprietary software, and ensuring production and quality standards are met. This role is responsible for scanning, donation processing, adjustments, balancing, reconciliation, and maintaining strong internal controls so that all donations are posted accurately and within established service level agreements (SLAs). This position also participates in User Acceptance Testing (UAT) and serves as a backup to the DAP Supervisor as needed. ESSENTIAL JOB FUNCTIONS 1. Donor & Internal Communication (Service) - Uses strong active listening and interpersonal skills when communicating with donors, volunteers, and employees. - Conveys information clearly and concisely; asks effective open‑ended questions to gather needed information. - Accurately collects data required to complete transactions or account updates. - May support multiple programs and fundraising initiatives simultaneously. 2. Data Entry & System Navigation (Data Integrity) - Enters, updates, and maintains accurate donor account information across multiple systems. - Navigates the organization’s proprietary CRM and related platforms to process transactions and maintain data accuracy. - Fully documents donor and volunteer interactions, notes, and transactions. - Maintains PCI compliance and adheres to all ALSAC policies and procedures. - Protects the integrity and confidentiality of all donor data. 3. Donor Experience - Delivers a superior donor experience in every interaction, including handling transactions and inquiries. - Represents the values and brand of St. Jude Children’s Research Hospital in all donor and volunteer communications. - Builds donor loyalty and tailors service to each individual’s relationship and history with the organization. - Maintains knowledge across multiple programs, systems, and processes. 4. Donation Processing & Control Functions (Control & Auditing) - Uses a high level of concentration and understanding of donor account processes to complete donation processing, adjustments, deposit balancing, and controls. - Corrects errors in file uploads and performs additional donation processing tasks as needed. - Monitors batch processing daily and communicates delays to management. - Utilizes reporting systems to create batch and transaction reports. - Completes all assigned gift processing tasks efficiently to meet departmental SLAs. - Operates scanners and prepares materials for processing. 5. Production & Quality Standards (Control & Auditing) - Meets established production and quality goals as outlined in DAP policies and procedures. - Ensures timely processing of all received donations to maintain SLA commitments. 6. Research & Issue Resolution (Research) - Independently researches and resolves donor issues in a timely manner. - Communicates with internal departments, banks, and external vendors to resolve inquiries. - Uses SQL queries as needed to troubleshoot data issues and support testing of new systems, processes, and procedures. 7. Trend Monitoring (Monitor Trends) - Interprets reports and reviews various workstreams to ensure timely receipt, processing, and release of work. - Identifies trends and takes appropriate action to resolve concerns. 8. Reconciliation & Reporting (Data Integrity) - Applies strong critical thinking and attention to detail to reconcile files and records. - Verifies that all work received has been processed and that batches are released appropriately. - Provides daily status reports to management and escalates delays as necessary. 9. Data Analysis & Reporting (Analysis) - Analyzes data to provide insights into donor programs and behaviors. - Prepares reports and presentations for audiences at all levels of management. REQUIREMENTS Knowledge, Skills & Abilities - Strong understanding of general arithmetic. - Ability to speak and write clearly for both donor communication and internal coordination. - Ability to understand complex verbal and written instructions from donors and other stakeholders. - Strong customer service skills with a focus on quality and accuracy. - Effective organizational skills. - Proficiency with database maintenance and word processing software. - Typing proficiency and comfort navigating between multiple systems. Education & Experience - Bachelor’s degree in Business Administration and 2 years of customer service or related experience, OR - 5 years of recent customer service or account management experience in lieu of a degree. Work Location: 1350 Concourse Ave, Suite 563, Memphis, TN 38104 Work Arrangement: Hybrid (onsite + remote) Benefits & Perks The following Benefits & Perks apply to Full-Time Roles Only. We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same. - Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)​ - 401K Retirement Plan with 7% Employer Contribution - Exceptional Paid Time Off - Maternity / Paternity Leave - Infertility Treatment Program - Adoption Assistance - Education Assistance - Enterprise Learning and Development - And more ALSAC is an equal employment opportunity employer. ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status. No Search Firms: ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.

Title: Account Manager Location: United States Job Description: About IMG Academy IMG Academy is the world’s leading sports education brand, providing a holistic education model that empowers student-athletes to win their future while preparing them for college and for life. IMG Academy has been nationally recognized by organizations including Sports Business Journal, USA Today, and the Best and Brightest Companies to Work For for its workplace culture, innovation, and commitment to developing people both on and off the field. IMG Academy provides growth opportunities for student-athletes and partners through an innovative suite of on-campus and online experiences: - Boarding school and camps, delivered on a state-of-the-art campus in Bradenton, Florida - Online coaching through IMG Academy+, focused on personal development through the lens of sport and performance - Online college recruiting through NCSA College Recruiting and SportsRecruits, providing industry-leading recruiting education, tools, and access to a network of more than 40,000 college coaches for student-athletes, families, club coaches, and event operators - Elevate by IMG Academy, a performance and personal development solution that delivers mindset, leadership, and wellbeing programming to schools, colleges, and organizations through a combination of digital content and immersive experiences About SportsRecruits SportsRecruits is the leading sports recruiting network, connecting athletes, clubs, events, and college coaches throughout the recruiting process. The company’s network and tools are trusted by major sports organizations including the IWLCA, IMLCA, NFHCA, and Junior Volleyball Association. Each year, millions of connections are made across the network, resulting in commitments to top academic and athletic institutions. SportsRecruits is part of IMG Academy, the world's premier sports education brand. IMG Academy provides a holistic model that empowers student-athletes to win their future—preparing them for college and for life—through an innovative suite of on-campus and online offerings: - Boarding school and camps on a state-of-the-art campus in Bradenton, Florida - Online coaching through IMG Academy+, focused on personal development through sport and performance - Online college recruiting, via NCSA and SportsRecruits, delivering unmatched college recruiting education and services to student-athletes, families, clubs, and college coaches We are an equal opportunity employer and are committed to building a team that represents diverse backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve all student-athletes pursuing their dreams. About the Position The Account Manager plays a critical role in helping club organizations achieve measurable success on the SportsRecruits platform. Focused entirely on club relationships, this role is responsible for ongoing communication, strategic support, renewals, retention, and growth across assigned accounts, and reports directly to the Director of Customer Success. As the primary point of contact for a portfolio of club partners, you will serve as a trusted advisor—ensuring each organization effectively implements SportsRecruits, engages its members, and leverages the platform to meet its recruiting goals. If you read this, write the word popcorn in your response when asked what makes you unique. You will collaborate cross-functionally with internal teams to drive clarity, alignment, and execution throughout the customer lifecycle. Responsibilities Club Relationship Management - Serve as the main point of contact for assigned clubs throughout their entire lifecycle. - Build strong, trusted relationships with club directors, recruiting coordinators, and staff. - Lead renewal conversations and manage contract negotiations. - Identify, qualify, and execute expansion opportunities and referrals. Lifecycle Ownership - Guide clubs through onboarding, implementation, and staff training to ensure adoption milestones are met. - Monitor account health using data, platform usage insights, and direct client feedback. - Anticipate risks early and implement proactive solutions. - Manage all seasonality touchpoints to ensure organizations feel supported year-round. Renewals & Expansion - Own and execute renewal, amendment, and expansion processes. - Use Salesforce and customer data to manage pipelines and identify growth opportunities. - Oversee roster collection, invoice collection, and detraction-prevention workflows. Cross-Functional Collaboration - Work closely with Customer Success, Sales, Product, and Support teams to ensure seamless communication and customer experience. Advocate for clubs by conveying insights and feature feedback to internal stakeholders. - Contribute to the creation and refinement of customer-facing resources and internal processes. Requirements - 1–2 years of experience in Account Management, Sales, Customer Success, or Client Services - Proven ability to manage and grow customer relationships - Excellent written and verbal communication skills - Strong analytical thinking, problem-solving, and organizational skills - Experience working in a CRM (Salesforce preferred) - Ability to manage multiple accounts, deadlines, and priorities Attention to detail and commitment to delivering exceptional customer experiences - Understanding of the youth sports ecosystem, club operations, or the college athletic recruiting landscape is a plus - Familiarity with tools like Zendesk, Salesforce, and HubSpot is beneficial - Experience in the college athletic recruiting process is a plus This role is remote, with optional in-person work from our New York office. Once a year, our team meets in person for company-wide planning, professional development, and cross-department collaboration. Whether remote or in-office, we are committed to fostering a connected, supportive culture for all team members. Background Requirements: - Requires a background check upon offer - Requires a drug test upon offer Benefits: As a full-time member of our team, you will enjoy a comprehensive offering listed below. Connect with your talent acquisition specialist to learn more about benefits for our part-time and seasonal/temporary roles. - Comprehensive Medical, Dental and Vision - Flexible Spending Account and Health Savings Account options - 401k with an Employer Match - Short Term and Long Term Disability - Group and Supplemental Life & AD&D - Gym Discount Program - Pet Insurance - Wellbeing Program - and more! Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Get to know us better: www.imgacademy.com www.imgacademy.com/careers IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Job Details Job Family SALES Pay Type Salary

Role Description The Facility Services Operations Supervisor leads and mentors a team of Account Managers supporting multiple clients, ensuring high-quality delivery of repair and maintenance services. The role is highly client-facing, focused on relationship management, operational excellence, and service growth across accounts. - Act as an escalation point for client concerns. - Oversee service delivery and vendor performance. - Support account growth opportunities. - Represent the company in virtual client meetings. - Collaborate closely with Sales, Accounting, Operations, and Executive Leadership to ensure strong service execution and financial performance. Qualifications - Excellent English communication (written and verbal). - Experience in Facility Management, Repair & Maintenance, or similar service industry preferred. - Background in Account Management, Client Success, or service delivery strongly preferred. - Strong leadership and people management skills. - Experience working with vendors, contractors, or service providers. - Strong computer literacy (MS Office, service platforms, virtual tools). - Comfortable leading Microsoft Teams client meetings. - Ability to manage multiple accounts in a fast-paced environment. - Sales or upselling experience. Requirements - Rotating on-call availability for after-hours support. - May handle additional projects or accounts as assigned by leadership. Benefits - HMO with 1 free dependent upon hire. - Life Insurance. - 20 PTO credits annually. - VL and SL cash conversion. - Annual Performance-Based Merit Increases and Employee Recognition. - Great Company Culture. - Career Growth and Learning. - WFH, Night Shift.