Emory Healthcare

Title: Medical Interpreter - Vietnamese Language Location: Atlanta United States Job Type Regular Part-Time Job Number 163719 Job Category Clerical & Administrative Schedule Other Standard Hours 20 Hours Hourly Minimum USD $26.60/Hr. Hourly Midpoint USD $32.41/Hr. Job Description: Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: - Comprehensive health benefits that start day 1 - Student Loan Repayment Assistance & Reimbursement Programs - Family-focused benefits - Wellness incentives - Ongoing mentorship, development, and leadership programs - And more This position is onsite in Atlanta, GA Description The Foreign Language Medical Interpreter provides accurate consecutive and/or simultaneous interpretation for Limited English Proficient (LEP) patients and their families, ensuring complete and culturally appropriate communication throughout the continuum of care. Serving as both a language specialist and cultural liaison, the interpreter promotes understanding between patients and healthcare providers, supports equitable care delivery, and ensures adherence to regulatory requirements and professional standards. This position also participates in departmental education, documentation, and performance improvement initiatives. RESPONSIBILITIES Language Interpretation - Provide accurate interpretation during medical encounters using consecutive, simultaneous, and sight translation techniques. - Deliver interpretation services via in-person, telephone, or video remote interpretation platforms when needed. - Support communication in a variety of clinical environments including surgery, trauma, mental health, palliative care, and discharge planning. Cultural Mediation - Serve as a cultural liaison to bridge communication gaps between patients and healthcare teams. - Assist providers in understanding cultural considerations that may impact care delivery or patient decision-making. Documentation & Compliance - Maintain accurate records of interpretation encounters including encounter type, duration, and service location. - Ensure strict adherence to HIPAA regulations, the National Code of Ethics for Interpreters in Health Care, and Emory Healthcare policies. Professional Development & Mentorship - Participate in continuing education, competency validation, and departmental quality improvement initiatives. - Mentor newly hired interpreters and participate in peer review processes. - Provide education and training to staff regarding language access compliance and interpreter service protocols. Operational Support - Assist with interpreter scheduling and dispatch activities during low-volume periods. - Support the deployment, maintenance, and troubleshooting of interpretation equipment including phones, tablets, and video remote interpretation (VRI) units. Patient & Family Support - Provide patient and family support by facilitating communication and navigation of care services. - Connect patients and families with hospital or community resources as appropriate. - Participate in on-call or after-hours coverage as required. Travel - Travel may be required between Emory Healthcare operating units or affiliated locations. Work Type Onsite MINIMUM QUALIFICATIONS Education High School Diploma or equivalent required. Experience - Two (2) years of experience in healthcare, medical interpretation, customer service, advocacy, or a related field. - At least one (1) year of experience in medical interpretation. Certification Completion of a 40-60 hour Medical Interpreter Training Program such as: - Bridging the Gap - ALTA - Language Line Academy - Or equivalent program Knowledge, Skills, and Abilities (Required) - Demonstrated proficiency in English and the target language (reading, writing, and speaking). - Strong knowledge of medical terminology in both languages. - Interpreter proficiency validated through a third-party Interpreter Skills Test (IST). - Ability to communicate clearly and professionally in complex healthcare environments. Preferred Qualifications Education Associate's Degree in Business, Foreign Language, Healthcare Administration, or related field. Experience - Four (4) years of medical interpretation experience preferred. - Experience delivering interpreter training or educational sessions. Certification - Certified Medical Interpreter (CMI) - National Board of Certification for Medical Interpreters (NBCMI) - Certified Healthcare Interpreter (CHI) - Certification Commission for Healthcare Interpreters (CCHI) Knowledge, Skills, and Abilities (Preferred) - Advanced knowledge of medical terminology. - Understanding of cultural humility and healthcare system navigation. - Proficiency with Microsoft Office Suite and interpreter technology platforms. - Strong interpersonal communication and the ability to maintain professionalism in high-pressure clinical environments. PHYSICAL REQUIREMENTS (Medium Max 25lbs): up to 25 lbs., 0-33% of the work day (occasionally) Lifting 25 lbs. max; Carrying of objects up to 25 lbs.; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste chemicals/gases/fumes/vapors, Communicable diseases, Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

Title: Research Assistant (ETS) | Temporary Location: Atlanta United States Division School Of Medicine Campus Location Atlanta, GA, 30322 Campus Location US-GA-Atlanta Department SOM: Surgery: Plastic Job Type Temporary Full-Time Job Number 165841 Job Category Internship Standard Hours 40 Hours Hourly Minimum USD $0.00/Hr. Hourly Midpoint USD $0.00/Hr. Job Description: Overview Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. Description KEY RESPONSIBILITIES: - This position is critical to advancing research and quality initiatives within the Division of Plastic & Reconstructive Surgery. - The role will directly support ongoing clinical research efforts, contributing to outcomes that may generate additional philanthropic support and extramural funding opportunities. MINIMUM QUALIFICATIONS: - Currently enrolled as an undergraduate or graduate student in a college or university offering a four-year degree. - Completion of freshman year or higher and in good academic standing. NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines of department. This role requires residency in the state of GA. Emory reserves the right to change remote work status with notice to employee Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD). Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.

Title: Research Scientist (ETS) | Temporary Location: GA, United States Job Description: Division School Of Nursing Campus Location US-GA-Atlanta Department SON: Academic Advancement Job Type Temporary Part-Time Job Number 166403 Job Category Laboratory Research Standard Hours 20 Hours Hourly Minimum USD $33.17/Hr. Hourly Midpoint USD $45.38/Hr. Overview Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. Description The Pak Research Group at Emory University is seeking a highly motivated Research Scientist for a temporary appointment focused on data analytics, scientific writing, and translational sleep research. This position is ideal for a recent PhD graduate or early-stage postdoctoral researcher seeking additional experience in high-impact publication development and NIH funded translational research. JOB DESCRIPTION: - Lead and support statistical analyses using large clinical and epidemiologic datasets. - Contribute substantially to manuscript preparation, scientific writing, and publication development. - Assist with preparation of abstracts, conference presentations, and grant-related materials. - Conduct literature reviews and support interpretation of findings. - Develops biochemical and cell-based assays, with the use of such assays to perform high throughput screening of small molecule libraries. - Develops and executes lower throughput biochemical or cell-based assays for structural optimization of hit compounds. - Hands-on bench scientist. Communicates with biomedical investigators and medicinal chemists. - May supervise staff. - Performs related responsibilities as required. MINIMUM QUALIFICATIONS: - Bachelor's degree and seven years of related experience or equivalent combination of experience, education and training. - Strong technical background. PREFERRED QUALIFICATIONS: - PhD in public health, nursing, neuroscience, epidemiology, biostatistics, data science, or related field - Recent PhD graduate or current/recent postdoctoral fellow - Demonstrated first-author publication record in peer-reviewed scientific journals - Experience with statistical programming and data analysis NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines of department. This role requires residency in the state of GA. Emory reserves the right to change remote work status with notice to employee. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities).

Title: Informatics Pharmacist (Epic Willow Ambulatory) Division Emory Healthcare Inc. Campus Location Atlanta, GA, 30345 Department EHI_DIG Digital Operations Job Type Regular Full-Time Job Number 165646 Job Category Pharmacy Schedule 8a-5p Standard Hours 40 Hours Hourly Minimum USD $70.60/Hr. Hourly Midpoint USD $83.92/Hr. Job Description: Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: - Comprehensive health benefits that start day 1 - Student Loan Repayment Assistance & Reimbursement Programs - Family-focused benefits - Wellness incentives - Ongoing mentorship, development, and leadership programs - And more 100% remote position, but must reside in one of the following states: Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, or Wisconsin Description We are seeking an Informatics Pharmicist who will focus on Epic's Willow Ambulatory and Specialty module performing builds, implementation, testing, and maintenance. This position will be aligned to optimizing pharmacy medication workflows within Epic EHR. RESPONSIBILITIES: - Maintenance of Epic's Willow Ambulatory application - Review and build of custom concept and workflows. - Identify and resolve issues identified with pharmacy related systems in a timely manner. - Biannual Nova upgrades and regular Orion Project tracking - Cross team build and maintenance with both clinical and non-clinical applications. - Potential device testing, third party testing, and external vendor testing. - Work with training team and Clinical Informatics team to roll out anticipated new functionality and projects. - Design, build, and test reports to support clinical and operational initiatives. - Weekends or evenings as primary on call in a rotation with willow pharmacy team. PREFERRED QUALIFICATIONS: - Has Epic Willow Ambulatory Certifications + at least 3 years build experience - Experience with Willow Inventory, Specialty Pharmacy, Compass Rose, Multi-step Order Transmittal MINIMUM QUALIFICATIONS: - Graduate of an accredited school of pharmacy (BS or PharmD Degree), and hold an active, unencumbered state licensure issued by the Board of Pharmacy. - Two years hospital pharmacy experience or PGY2 Pharmacy Informatics Residency. Completion of an accredited PGY1 Residency and a PGY2 Pharmacy Informatics Residency is preferred. - Previous experience working in an academic medical center environment preferred. - Epic Analyst experience is preferred. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources. Please note that one week's advance notice is preferred.

Role Description The Senior SEO Strategy Manager is responsible for leading enterprise search engine optimization (SEO) strategy in support of organizational growth, digital visibility, and reputation management initiatives. This role serves as the most senior individual contributor within SEO, providing strategic direction, advanced technical expertise, and executional oversight across owned digital properties. This position develops, implements, and optimizes comprehensive SEO strategies aligned with integrated search and reputation priorities, ensuring alignment with organizational goals and performance objectives. - Develop and execute enterprise-level SEO strategies aligned with organizational growth, digital visibility, and reputation management goals. - Manage keyword strategy, on-page and off-page optimization, and content alignment to improve organic search performance. - Support website migrations, enhancements, and technical initiatives to ensure SEO best practices are maintained. Qualifications - Bachelor's degree in Marketing, Communications, Business, or a related field, or an equivalent combination of education, training, and experience. - Minimum of 7 years of experience in search engine optimization, digital marketing, or a related discipline. Requirements - Advanced knowledge of search engine optimization strategies, tools, and best practices - including keyword research, on-page optimization, off-page/link strategy, and content optimization. - Knowledge of technical SEO including site architecture, indexing, crawlability, page performance, Core Web Vitals, and mobile optimization. - Strong analytical skills with hands-on experience using Google Analytics, Google Search Console, and enterprise SEO platforms such as SEMrush, Ahrefs, Moz, Screaming Frog, or BrightEdge. - Working knowledge of HTML, CSS, JavaScript, and structured data/schema markup as they relate to SEO. - Ability to develop and execute enterprise-level SEO strategies across complex, multi-domain environments. - Strong collaboration skills with the ability to work across technical (engineering, web dev) and non-technical (content, creative, marketing) teams. - Excellent written and verbal communication skills, including the ability to present strategic recommendations to senior and executive leadership. - Ability to manage multiple competing priorities and deliver results in a fast-paced environment. Benefits - Comprehensive health benefits that start day 1. - Student Loan Repayment Assistance & Reimbursement Programs. - Family-focused benefits. - Wellness incentives. - Ongoing mentorship, development, and leadership programs. - And more.

Role Description The Virtual/Telehealth Registered Nurse (RN) is responsible for providing high-quality patient care using virtual platforms. The RN utilizes their clinical expertise, critical thinking, and evidence-based practices to assess, triage, and support patients remotely. The role requires proficiency in telecommunication technologies, the ability to apply clinical algorithms and protocols, and a strong understanding of patient populations and virtual care workflows. Patient Care & Telehealth Services - Conduct remote patient assessments, triage, crisis intervention, and education via telephone, video, chat, and other digital platforms. - Develop individualized care plans in collaboration with patients and providers. - Apply clinical algorithms and protocols within the Electronic Medical Record (EMR) to determine appropriate patient disposition. - Schedule patients with the appropriate level of care based on triage findings. - Assist with prescription management, referrals, and connecting patients to Emory services and external resources. Communication & Collaboration - Serve as a liaison between patients, providers, and the healthcare team. - Resolve medication and pharmacy-related issues in coordination with provider orders. - Educate patients on their care plans and promote optimal health outcomes. - De-escalate calls to ensure reasonable and effective resolutions for all parties involved. Documentation & Compliance - Accurately document patient interactions, assessments, and interventions in the EMR. - Maintain confidentiality and adhere to HIPAA regulations. - Identify and report patient safety and quality concerns. - Ensure compliance with the ANA Code of Ethics for Nurses and institutional policies. Professional Development & Training - Participate in ongoing competency training and skill development for telehealth nursing. - Train, orient, and mentor new team members, students, and staff as needed. - Stay informed through TEAMS, emails, and other internal communications regarding policy updates and system changes. Administrative & Operational Support - Attend staff meetings, huddles, and other organizational meetings as required. - Support clinical and administrative telehealth operations across various practice settings. - Work a flexible schedule, including weekends and holidays, to meet business needs. Qualifications - Graduate of an accredited prelicensure Bachelor of Science in Nursing (BSN), AND - 12 months of recent nursing experience within the past five years, OR - Recent completion of a re-entry nursing program. - OR, Graduate of an accredited prelicensure Associate Degree in Nursing (ADN) with a minimum of 2 years of recent nursing experience within the past five years. - Exceptions: Current LPNs employed within the Emory Healthcare (EHC) system who have completed an accredited RN program and obtain RN licensure are eligible to transition into this role while completing the RN Resident Program. - Emory LPNs enrolled in an Emory ADN program as of 3/30/2025 must sign an obligation agreement to complete an ADN-to-BSN program within two years of entering the RN Clinician role. - License: Valid, active, unencumbered Compact/multistate RN license (eNLC) required within 60 days of hire. - Certifications: BLS certification required. Requirements - Must meet all Clinical Nurse Employee Commitments. - Strong critical thinking and data synthesis skills. - Proficiency in telephone triage, assessment, and communication. - Ability to multi-task in a fast-paced virtual environment with attention to detail. - Knowledge of electronic medical records (EMR) and e-prescribing. - Familiarity with Microsoft Word, Excel, PowerPoint, and Outlook. - Strong interpersonal skills, including cultural competence and ethical decision-making. Work From Home (WFH) Requirements - Compliance with Emory's Work From Home Agreement. - High-speed broadband and reliable internet connection. - Private and confidential workspace at home. Preferred Qualifications - Education: MSN or DNP. Benefits - Comprehensive health benefits that start day 1. - Student Loan Repayment Assistance & Reimbursement Programs. - Family-focused benefits. - Wellness incentives. - Ongoing mentorship, development, and leadership programs. - And more.

Role Description Serves as a senior technical subject matter expert responsible for the independent preparation, coordination, and optimization of Medicare, Medicaid, Tricare, and other governmental cost reports and regulatory filings across the health system. - Owns end-to-end cost report production for assigned entities, including data collection, workpaper development, settlement modeling, and filing coordination. - Interprets and applies CMS and State Medicaid regulations to ensure compliant, optimized reimbursement outcomes. - Serves as a key liaison with Decision Support, General Accounting, Patient Financial Services, Case Management, and GME to validate data integrity and ensure accurate reporting. - Monitors MAC correspondence, settlement notices, and regulatory communications. - Supports reimbursement forecasting and reserve development through settlement modeling, interim rate analysis, and pass-through payment validation. Primary duties and responsibilities: - Cost Report Preparation & Filing: - Prepare Medicare, Medicaid, and Tricare cost reports for assigned entities, managing the full cycle from data collection and workpaper development through filing coordination. - Interpret and apply CMS and State Medicaid regulations to ensure compliant reporting and identify reimbursement optimization opportunities. - Support Wage Index and Occupational Mix survey preparation and filing. - Settlement Component Analysis: - Lead preparation and analysis of complex settlement components including Medicare bad debt, DSH, S-10 uncompensated care, IME/GME, organ acquisition, ESRD, transplant, and other pass-through or supplemental payment programs. - Validate pass-through payments and lump sum adjustments; reconcile interim rates against settled amounts. - Audit, Appeals & Regulatory Defense: - Coordinate supporting documentation and audit trails required for desk reviews, audits, and appeals. - Monitor MAC correspondence, settlement notices, and regulatory communications; coordinate responses and required documentation. - Support audit strategy development and defend filed positions through the appeals process. - Forecasting & Financial Close: - Prepare monthly third-party settlement model supporting month-end close and reserve reporting. - Support reimbursement forecasting and reserve development through settlement outcome modeling and interim rate change analysis. - Data Validation & Stakeholder Collaboration: - Partner with Decision Support, General Accounting, PFS, Case Management, and GME to validate data integrity and ensure accurate reimbursement reporting. - Identify and resolve data discrepancies impacting cost report accuracy or settlement outcomes. - Additional Duties as Assigned. Travel: Less than 10% of the time may be required. Work Type: Remote employee Qualifications - Bachelor's degree in Accounting, Finance, or Business. - 5 years minimum experience in accounting/finance with 3 years in reimbursement or cost reporting. - Working knowledge of hospital patient accounting, general ledger, and decision support systems (Epic, Strata, or equivalent). - Knowledge of pass-through payment structures, lump sum adjustments, and interim rate reconciliation. - Organ Acquisition, 340B, and IRIS experience preferred. - Ability to communicate complex reimbursement concepts clearly to finance, clinical, and operational stakeholders. - Experience interfacing with MACs, CMS, and state agencies during audits, desk reviews, and appeals. - Comfortable managing multiple filing deadlines and regulatory timelines simultaneously. Requirements - Master's Degree in finance or accounting preferred. - 7 years minimum experience with at least 5 years in reimbursement or cost reporting preferred. Benefits - Comprehensive health benefits that start day 1. - Student Loan Repayment Assistance & Reimbursement Programs. - Family-focused benefits. - Wellness incentives. - Ongoing mentorship, development, and leadership programs. - And more. Company Description Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

Title: Medical Interpreter- Korean Language Location: US-GA-Atlanta Work Type: Part Time, Onsite Job ID: 163704 Job Description: The Foreign Language Medical Interpreter provides accurate consecutive and/or simultaneous interpretation for Limited English Proficient (LEP) patients and their families, ensuring complete and culturally appropriate communication throughout the continuum of care. Serving as both a language specialist and cultural liaison, the interpreter promotes understanding between patients and healthcare providers, supports equitable care delivery, and ensures adherence to regulatory requirements and professional standards. This position also participates in departmental education, documentation, and performance improvement initiatives. RESPONSIBILITIES Language Interpretation - Provide accurate interpretation during medical encounters using consecutive, simultaneous, and sight translation techniques. - Deliver interpretation services via in-person, telephone, or video remote interpretation platforms when needed. - Support communication in a variety of clinical environments including surgery, trauma, mental health, palliative care, and discharge planning. Cultural Mediation - Serve as a cultural liaison to bridge communication gaps between patients and healthcare teams. - Assist providers in understanding cultural considerations that may impact care delivery or patient decision-making. Documentation & Compliance - Maintain accurate records of interpretation encounters including encounter type, duration, and service location. - Ensure strict adherence to HIPAA regulations, the National Code of Ethics for Interpreters in Health Care, and Emory Healthcare policies. Professional Development & Mentorship - Participate in continuing education, competency validation, and departmental quality improvement initiatives. - Mentor newly hired interpreters and participate in peer review processes. - Provide education and training to staff regarding language access compliance and interpreter service protocols. Operational Support - Assist with interpreter scheduling and dispatch activities during low-volume periods. - Support the deployment, maintenance, and troubleshooting of interpretation equipment including phones, tablets, and video remote interpretation (VRI) units. Patient & Family Support - Provide patient and family support by facilitating communication and navigation of care services. - Connect patients and families with hospital or community resources as appropriate. - Participate in on-call or after-hours coverage as required. Travel - Travel may be required between Emory Healthcare operating units or affiliated locations. Work Type Onsite MINIMUM QUALIFICATIONS Education High School Diploma or equivalent required. Experience - Two (2) years of experience in healthcare, medical interpretation, customer service, advocacy, or a related field. - At least one (1) year of experience in medical interpretation. Certification Completion of a 40-60 hour Medical Interpreter Training Program such as: - Bridging the Gap - ALTA - Language Line Academy - Or equivalent program Knowledge, Skills, and Abilities (Required) - Demonstrated proficiency in English and the target language (reading, writing, and speaking). - Strong knowledge of medical terminology in both languages. - Interpreter proficiency validated through a third-party Interpreter Skills Test (IST). - Ability to communicate clearly and professionally in complex healthcare environments. Preferred Qualifications Education Associate's Degree in Business, Foreign Language, Healthcare Administration, or related field. Experience - Four (4) years of medical interpretation experience preferred. - Experience delivering interpreter training or educational sessions. Certification - Certified Medical Interpreter (CMI) - National Board of Certification for Medical Interpreters (NBCMI) - Certified Healthcare Interpreter (CHI) - Certification Commission for Healthcare Interpreters (CCHI) Knowledge, Skills, and Abilities (Preferred) - Advanced knowledge of medical terminology. - Understanding of cultural humility and healthcare system navigation. - Proficiency with Microsoft Office Suite and interpreter technology platforms. - Strong interpersonal communication and the ability to maintain professionalism in high-pressure clinical environments. PHYSICAL REQUIREMENTS (Medium Max 25lbs): up to 25 lbs., 0-33% of the work day (occasionally) Lifting 25 lbs. max; Carrying of objects up to 25 lbs.; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste chemicals/gases/fumes/vapors, Communicable diseases, Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks. Hourly Minimum USD $26.60/Hr. Hourly Midpoint USD $32.41/Hr.

Title: Corporate Director, Pre-Arrival & Financial Clearance Location: Atlanta, GA United States Hybrid Division Emory Healthcare Inc. Department EHI Revenue Management Job Type Regular Full-Time Job Number 165301 Job Category Revenue Cycle & Managed Care Schedule 8a-4:30p Standard Hours 40 Hours Hourly Minimum USD $0.00/Hr. Hourly Midpoint USD $0.00/Hr. Job Description: Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: - Comprehensive health benefits that start day 1 - Student Loan Repayment Assistance & Reimbursement Programs - Family-focused benefits - Wellness incentives - Ongoing mentorship, development, and leadership programs - And more Work Location: Atlanta, GA Description The Corporate Director of Pre-Arrival and Financial Clearance is a strategic leader responsible for overseeing all pre-service financial operations across the organization. This role ensures efficient, compliant, and patient-centered processes related to insurance verification, pre-registration, financial counseling, and clearance prior to service delivery. The Corporate Director drives revenue cycle performance, reduces denials, and enhances the patient financial experience through innovation, standardization, and team leadership. Leadership & Strategy Develop and execute a comprehensive strategy for pre-arrival and financial clearance operations aligned with organizational goals Provide leadership and oversight for centralized and/or decentralized teams responsible for insurance verification, pre-registration, and financial counseling Establish performance metrics, benchmarks, and KPIs to monitor productivity, quality, and financial outcomes Partner with executive leadership to drive revenue cycle optimization and pre-arrival excellence Operational Oversight Oversee end-to-end pre-arrival workflows, including: - Insurance eligibility verification - Benefits validation - Data Integrity - Financial clearance and patient estimates Ensure timely and accurate clearance of accounts prior to service to minimize delays and denials Standardize processes across facilities and service lines to ensure consistency and efficiency Revenue Cycle Optimization Identify and implement process improvements to reduce denials and prevent revenue leakage Collaborate with Patient Access, Utilization Management, Pre-authorization, and Billing teams to ensure seamless revenue cycle integration Monitor denial trends and implement corrective action plans Patient Financial Experience Promote transparent and compassionate financial communication with patients Ensure accurate upfront estimates and financial counseling services are provided Support initiatives that improve patient satisfaction related to financial processes Compliance & Risk Management Ensure adherence to federal, state, and payer-specific regulations and guidelines Maintain compliance with policies related to financial assistance, price transparency, and payer requirements Lead audit readiness and internal quality assurance programs Technology & Innovation Partner with IT and vendors to optimize systems supporting eligibility, financial clearance, and estimation tools Leverage data analytics to drive decision-making and performance improvement Lead implementation of automation and digital solutions to enhance efficiency Team Development Recruit, mentor, and develop high-performing leaders and staff Foster a culture of accountability, collaboration, and continuous improvement Provide ongoing training and professional development opportunities Additional Duties as Assigned Travel: Less than 10% of the time may be required Work Type: Hybrid employee - splits time between working remotely and working in the office Minimum Required Qualifications: - Bachelor's degree in Healthcare Administration, Business, Finance, or related field required - 8+ years of progressive leadership experience in healthcare revenue cycle or patient access - Strong background in pre-arrival operations, including insurance verification and financial clearance Preferred Qualifications: - Master's degree preferred (MHA, MBA, or related field) - 10 years minimum experience with at least 5 years in a management position Knowledge, skills, and ability requirements (preferred): - Experience managing multi-site or system-wide operations preferred - This role requires a proactive approach in developing innovative solutions to improve processes, enhance patient satisfaction, and streamline communication across diverse teams - Deep understanding of revenue cycle processes and payer requirements - Strong analytical and problem-solving skills - Proven ability to lead large teams and drive organizational change - Excellent communication and stakeholder management skills - Proficiency with Epic and revenue cycle technologies - Key Performance Indicators (KPIs) 1. Pre-service clearance rates 2. Denial rates related to eligibility and authorization 3. Point-of-service collections and estimate accuracy 4. Staff productivity and quality metrics JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals-4 Magnet designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties. Additional Details Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.

Title: Manager Care Management Registered Nurse / RN Division Emory Univ Hosp-Midtown Campus Location Atlanta, GA, 30308 Campus Location US-GA-Atlanta Department EHM Care Management Job Type Regular Full-Time Job Number 158466 Job Category Care Management Schedule 8a-4:30p Standard Hours 40 Hours Hourly Minimum USD $57.62/Hr. Hourly Midpoint USD $66.79/Hr. Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: - Comprehensive health benefits that start day 1 - Student Loan Repayment Assistance & Reimbursement Programs - Family-focused benefits - Wellness incentives - Ongoing mentorship, development, and leadership programs...and more! Description The Manager, Care Management (CM) is responsible for direct oversight of the daily operations of the Care Management department as it relates to Discharge Planning. Ensures departmental day to day operations are successful by creating schedules, arranging coverage, and dividing work as necessary in order to ensure work is completed in a timely manner which will ensure compliance with regulatory requirements. Primary duties and responsibilities: Leadership and Management: 1. Responsible for maintaining and managing processes as it relates to day-to-day workflow. 2. Responsible for coaching, developing, training, and the performance management process for employees. 3. Ensures that department, division, and system strategic goals are connected to the daily work of the department. 4. Understands metrics such as LOS, avoidable days, readmissions, saved days and will be able to implement measures in order to achieve targeted goals Collaboration and Communication: 1. Thorough ability to effectively communicate and organize workflow, must quickly and effectively break down barriers to discharge. 2. Works with Care Management Leadership and Physician Advisors across the system and will collaborate with the interdisciplinary teams as well as the revenue cycle teams as needed. 3. Displays a broad understanding of complex discharge planning and strength in problem solving and critical thinking. Is able to successfully complete all roles within the department at any given time. Compliance and Program Development: 1. Collaborates with Care Management Leadership in order to successfully implement new policies and procedures. 2. Oversees departmental compliance by ensuring that the team adheres to established policies and procedures. 3. Ensures that the Care Management systems and tools are being utilized as designed including staying up to date with system updates and upgrades. 4. Monitors quality and productivity standards in order to manage individual performance as well as the team's overall performance. Travel: Less than 10% of the time may be required. Work Type: Hybrid employee - splits time between working remotely and working in the office. Minimum Qualifications: Education - If a RN, bachelor's degree required. Master's degree preferred. Must have a valid, active unencumbered Nursing license or temporary permit approved by the Georgia Licensing Board. Experience - 7 years minimum experience with at least 5 years in a management position Licensure - LMSW/LCSW will be accepted in lieu of RN requirements. ACM or CCM certification preferred within a year of hire or eligibility Certification - 3 years of experience in Case Management (CM) required. 3 years healthcare experience required. Knowledge, skills, and ability requirements: - Leadership experience preferred. Proven ability to coach, mentor, and lead. - Demonstrates leadership abilities. PHYSICAL REQUIREMENTS (Medium Max 25lbs): up to 25 lbs., 0-33% of the workday (occasionally) Lifting 25 lbs. max; Carrying of objects up to 25 lbs.; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste chemicals/gases/fumes/vapors, Communicable diseases, Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred. Apply Now Email this job to a friend Share on your newsfeed Connect With Us! Not ready to apply? Connect with us for general consideration!