Role Description The Facility Services Operations Supervisor leads and mentors a team of Account Managers supporting multiple clients, ensuring high-quality delivery of repair and maintenance services. The role is highly client-facing, focused on relationship management, operational excellence, and service growth across accounts. - Act as an escalation point for client concerns. - Oversee service delivery and vendor performance. - Support account growth opportunities. - Represent the company in virtual client meetings. - Collaborate closely with Sales, Accounting, Operations, and Executive Leadership to ensure strong service execution and financial performance. Qualifications - Excellent English communication (written and verbal). - Experience in Facility Management, Repair & Maintenance, or similar service industry preferred. - Background in Account Management, Client Success, or service delivery strongly preferred. - Strong leadership and people management skills. - Experience working with vendors, contractors, or service providers. - Strong computer literacy (MS Office, service platforms, virtual tools). - Comfortable leading Microsoft Teams client meetings. - Ability to manage multiple accounts in a fast-paced environment. - Sales or upselling experience. Requirements - Rotating on-call availability for after-hours support. - May handle additional projects or accounts as assigned by leadership. Benefits - HMO with 1 free dependent upon hire. - Life Insurance. - 20 PTO credits annually. - VL and SL cash conversion. - Annual Performance-Based Merit Increases and Employee Recognition. - Great Company Culture. - Career Growth and Learning. - WFH, Night Shift.

Title: Senior Account Manager Location: Chicago, IL Department: Client Success Job Description: Who is Nexxen? Flexible advertising, unified by data. Nexxen empowers advertisers, agencies, publishers and broadcasters around the world to utilize data and advanced TV in the ways that are most meaningful to them. Our flexible and unified technology stack comprises a demand-side platform (“DSP”) and supply-side platform (“SSP”), with the Nexxen Data Platform at its core. Why join the Nexxen team? With a global footprint, you can be part of a team that is transforming advertising through our creative, flexible and unified solutions. Employees hustle, commit and dedicate themselves to pillars that make up the Nexxen Way – the 3Cs - Customer Centric, Curious Mindset, Collaborative with No Ego. Important Notice from Nexxen: Your Safety Matters At Nexxen, we care about the well-being of our current and future employees. We are aware of the growing number of online scams and fraudulent job postings, and we urge all job seekers to remain vigilant. Please be advised that Nexxen will never request payment (whether in cash, cryptocurrency, or any other form) as a condition of employment, offer positions that require you to invest in vague or dubious financial schemes, or promote roles that resemble get-rich-quick opportunities. Nexxen Fraud Alert and Notice: Protect Yourself from Impersonation and Fraudulent Activity The Senior Account Manager owns the client-facing relationship, post-sale. The Senior Account Manager provides superior client service through premium campaign management, relationship development, account retention & upsell activities. In addition to regular and proactive client communication, Senior Account Managers interact across Nexxen's internal departments as well as the partner landscape on behalf of their clients. The Senior Account Manager maximizes client retention and generates upsell revenue by delivering best-in-class reporting, insights, and results. Each day can be different here at Nexxen, but some of the things you can expect to be doing daily are: - Cultivate and maintain strong client relationships to drive client satisfaction, retention, and growth - Act as the primary point of contact for day-to-day client needs and strategic account support - Assess client goals and KPIs to develop tailored campaign strategies and recommendations that drive performance and revenue growth - Manage campaign execution from kickoff through launch, optimization, reporting, and post-campaign insights - Partner cross-functionally with internal teams to coordinate campaign updates, troubleshoot delivery or performance issues, and identify upsell opportunities - Deliver proactive reporting, insights, and strategic recommendations using data, market trends, and campaign performance analysis - Maintain accurate campaign and account information within Salesforce and other internal systems - Develop a deep understanding of Nexxen’s product suite, platform capabilities, and best practices for campaign effectiveness - Support regional revenue and growth goals through strong client management and strategic account development - Collaborate closely with peers across the Account Management organization to support team success and knowledge sharing - Serve as a subject matter expert in key areas of the business and contribute to team enablement and process improvement initiatives What Will I Bring? - 4+ years of experience in digital media, account management, client success, or a related client-facing role - Proven ability to manage multiple priorities in a fast-paced, cross-functional environment - Strong understanding of programmatic advertising, ad tech ecosystems, DSPs, SSPs, auction dynamics, and digital campaign performance metrics preferred - Experience working directly with clients in a consultative capacity, with strong relationship management and communication skills - Self-motivated and proactive with the ability to learn new products, technologies, and market trends quickly - Strong attention to detail with a process-oriented mindset and excellent organizational skills - Excellent analytical, presentation, project management, verbal, and written communication skills - Ability to collaborate effectively across teams while prioritizing competing requests and business needs - Strong technical proficiency, including experience with Salesforce, ad servers, brand safety and verification partners, PowerPoint, and Excel (including pivot tables, charting, and large data set analysis) - Bachelor’s degree preferred In support of pay transparency and equity, the minimum and maximum full-time annual base salary for this role is $75,000 - $92,000 the time of posting, with the potential of an incentive or bonus. While this is our reasonable expectation this is not a guarantee of compensation or salary, actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, education, certifications, responsibility, and geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location. We offer a variety of benefits, including medical, dental, vision, disability insurance, 401(k), EAP, parental leave, unlimited vacation, and company-paid holidays. The specific programs and options available will vary depending on the state, start date, and employment type. Our Talent Acquisition team will be happy to answer any questions you may have. #LI-DNO1 #HYBRID

• Manage a portfolio of strategic national accounts, focusing on long-term development. • Create and execute strategic account plans to drive revenue, margin, and customer loyalty. • Build strong face-to-face relationships with key stakeholders across customer organisations. • Identify customer needs and deliver solution-based sales approach. • Lead contract negotiations and ensure successful implementation across customer sites. • Work cross-functionally with internal teams to deliver tailored customer solutions. • Identify new business opportunities and expand RS’s position within key customers.

Title: Sr. Strategic Accounts Manager - Preclinical Models (Berkeley, CA) Location: Berkeley, CA Full Time Sales Experienced Department: Sales Job Description: Do you have the ability to demonstrate thorough understanding of market, customers, and competition through business analytics? We are looking for a Sr Client Relationship Manager to support our Sales team! We are looking for well developed, complex territory/account plans, pipeline management, and accurate forecasting. The Location: Taconic Biosciences is seeking a Sr Client Relationship Manager to support our territory in: the Bay area (Berkeley, CA, Oregon, Washington). Frequent travels within this region is expected, qualified candidates would live near this region. This is a hybrid role, with the ability to work from home, when not in customer meetings. The Pay Range: $112,000 - $140,000 annual base salary, plus up to a possible $68,000 commission at plan. Exact annual base salary may vary based on several factors. These factors include, but are not limited to: geographic location, experience, training, education, and local market conditions. The Schedule: Monday - Friday, core business hours. What we offer: - Insurance within 30 days or less which includes options for medical, dental, vision, pet insurance and more! - 20 days paid time off plus 6 additional holidays and 1 floating holiday - Work life balance - 401(k) plan with up to 4% employer match - Tuition reimbursement - Career advancement opportunities - Commitment to training and providing you with the skills you need for success - All employees receive access to 24/7 telemedicine (including mental health), short- and long-term disability and life insurance The Role: Taconic's Senior Client Relationship Manager manages complex accounts to achieve revenue targets. This account management role requires the ability to develop strong relationships with a variety of buying personas to both protect existing business and identify new opportunities among existing clients. Ability to develop and implement robust account plans; significant knowledge and understanding of business strategy and the ability to work collaboratively and influence others internally and externally at the director level is required. Focus on uncovering customer needs and positioning appropriate solutions as well as funnel management and accurate forecasting are essential. Ability to support execution of contract requirement for clients expected. Core Responsibilities: - Achieve revenue targets and quotas as outlined in the Annual Operating Plan (AOP) - Drive TEAM selling approach to support customer intimate solution development - Heavy focus on complex corporate account management and increasing share of wallet - Develop business understanding to ensure knowledge of product, customer, competitors - Submit on-time forecasts and other ad-hoc reports and maintain accurate SalesForce.com data for accounts, contacts, and opportunity pipeline management - Other duties may be assigned to support business needs Education and Experience: - Bachelor's degree (B. A.) from four-year college or university, or technical/managerial experience at an equivalent level. Advanced degree in Life Sciences preferred. - Experience in account/territory management in a life science or specialized field with demonstrated success meeting established targets and customer relationship management. 4-8 years of relevant experience and/or training Allergen Disclosure: Due to the nature of the work performed at Taconic, employees may be exposed to allergens in the workplace, even if their positions do not involve the direct handling of animals or animal bedding. While individuals with preexisting allergies and/or asthma may be particularly sensitive to these exposures, anyone can experience a reaction. Physical Requirements & Work Environment: The work is sedentary. Typically, the employee may sit comfortably to do the work, with some walking; standing; bending; carrying of items such as papers, books, small parts; driving an automobile; etc. No special physical demands are required to perform the work.