• Partner closely with internal and external stakeholders to deliver exceptional customer support and satisfaction. • Execute customer retention strategies to maintain and grow existing accounts. • Build and maintain value-based relationships with current customers, driving increased utilization of products and services. • Maintain frequent communication with teammates, Customer Support, and Commercial Leadership to share customer feedback, success stories, challenges, and best practices. • Accurately document customer interactions, updates, and value-based activities in the CRM. • Develop and maintain practical working knowledge of company products, services, technology platforms, reimbursement and billing processes, and molecular profiling solutions. • Establish and maintain open communication with key stakeholders at assigned accounts and escalate issues impacting customer satisfaction. • Maintain assigned company equipment and assets. • Submit required reports and documentation accurately and on time. • Meet or exceed assigned performance goals. • Support meetings, conferences, and trade shows as needed. • Assist physicians with ordering and interpretation of the CMI platform, including QC report accuracy, requiring access to PHI. • Maintain a primary focus on case management.

Role Description The Office Manager at Sports Rehab & Physical Therapy will be responsible for the efficient running of the clinic's administrative operations. This pivotal role requires excellent communication skills, as the office manager interacts with both internal staff and external clients. The office manager will also be expected to provide exceptional customer service, while maintaining a comfortable, confidential and efficient workplace environment. - Manage the day-to-day administrative operations and ensure they are conducted in a cost-efficient manner while adhering to the clinic's policies and standards. - Plan, schedule, supervise, and participate in the operational, administrative and financial activities of the clinic. - Develop procedures and policies for office activities, such as filing, delivery, dictation, procurement of supplies, and other clerical services. - Coordinate with various departments to understand their needs, resolve any issues and ensure their functions are facilitated in a smooth, timely manner. - Coordinate with external parties, such as suppliers, clients and healthcare providers, to ensure smooth operations. - Handle and resolve patient issues in a professional, empathetic manner. - Ensure that all office equipment is maintained, relevant records are up to date and that office supplies are adequately stocked. Qualifications - A Bachelor's degree or equivalent experience in business administration, management or related field. - Proven experience as an Office Manager, Front office manager or Administrative assistant. - Knowledge of medical issues and terminology would be advantageous. - Knowledge of office administrator responsibilities, systems and procedures. - Proficiency in MS Office (MS Excel, MS Word, MS Outlook in particular). - Familiarity with email scheduling tools, like Email Scheduler and Boomerang. - Excellent time management skills and ability to multi-task and prioritize work. - Experience with managing accounting functions, including bookkeeping. - Strong organizational and planning skills in a fast-paced environment. - Excellent written and verbal communication skills. Benefits - Competitive compensation package including comprehensive medical, dental, and vision insurance. - Professional development opportunities and continuous learning. - A vibrant, inclusive culture with employee engagement activities. - Opportunity to make a difference in patients' lives. - A balance between work and life commitments through flexible work schedules. - Employee Assistance Program (EAP) to support your overall wellness. - Opportunity to become part of a thriving, robust team in a well-renowned healthcare organization.

Role Description Join a fast-growing, tech-driven organization looking for innovative individuals to help take the team to the next level. - Conducting virtual consultations with clients. - Assessing clients’ needs and imparting knowledge on solutions. - Cultivating lasting client relationships through consistent, periodic check-ins. - Completing related administrative tasks (like note taking, appointment setting, etc.) as needed. Qualifications - Passionate - Competitive - Motivated - Dependable - Hardworking - Adaptable - Flexible - Coachable Requirements - No cold calling - Qualified lead program - Advancement based on performance - Weekly pay - Renewals - Mentorship and complete training - Industry leading tools and technology access - Work from home (web conference-based presentations) Benefits - All interviews will be conducted via Zoom video conferencing - Global Elite Empire Consultants is a third-party recruiter, not an insurance agency - We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

Role Description The Senior Medical Science Liaison (Sr.MSL) will provide medical information through scientific exchange in a fair-balanced manner and provide clinical/scientific support to the company, as well as help to integrate the efforts of the Medical Affairs Department with R&D/Clinical Affairs/Scientific Affairs and with other internal teams to ensure effective selection and execution of Evidence Generation. The incumbent identifies influential senior clinicians on the national and regional level. Work Model: Remote - Officially documented as working full-time from home, with travel to Ultragenyx's offices or other locations on occasion as needed. Responsibilities - Scientific Engagement: - Identify Key Opinion Leaders (KOLs) and establish and maintain scientific relationships with KOLs in academic centers. - Act as primary liaison to investigators interested in developing and performing Evidence Generation. - Engage with KOLs more strategically, contributing to the development of engagement plans, and aligning interactions with broader organizational objectives. - Strategic Insight Generation: - Support the analysis and synthesis of insights, contributing to “decision-grade” insights defined by relevance, depth, clarity, and alignment with strategic program needs. - Therapeutic Area Expertise: - Possess a deeper and more comprehensive understanding of the therapeutic area, the disease, as well as our clinical programs and competitors. - Apply expertise to contribute to strategic planning, identify and address gaps in knowledge, and support the development of medical strategies and educational materials. - Provide clinical presentations and medical information in response to unsolicited questions at academic, community, and healthcare provider settings. - Communicate complex scientific information to a variety of audiences, including KOLs, healthcare professionals, and internal stakeholders. - Scientific Strategy Execution: - Execute assigned scientific activities and adapt plans. - Lead the implementation of scientific initiatives/tactics and adapt plans based on insights gathered from the field. - Develop and execute territory plans in alignment with country-level plans. - Clinical Development Support: - Collaborate with the Clinical Operations organization to enhance patient enrolment in company-sponsored clinical trials. - Scientific Communications: - Support the development and/or adaptation of scientific content tailored to audiences. - Facilitate the collection and dissemination of scientific data, including real-world evidence and clinical trial results. - Provide timely medical insights/information on emerging clinical/scientific topics and opportunities to internal stakeholders. - Provide disease state presentations to key stakeholders. - Congress & Advisory Support: - Contribute to the planning and execution of congress activities and advisory boards. - Mentorship: - May take on the responsibility of mentoring junior MSLs, providing guidance on best practices and supporting their professional development. Qualifications - Advanced degree in clinical specialty (MD, PhD, PharmD) and 2+ years of MSL experience strongly preferred. - Strong rare disease experience required. - Excellent teamwork and communication skills required. - Fluent in Japanese; intermediate level English language skills for scientific reading and internal communication. - Proven experience effectively presenting clinical/scientific information required. - Expert understanding of the local health care delivery system and its impact on patient care and regional medical care. - Ability to relate and work with a wide range of people to achieve results. - Ability to organize and prioritize own work schedule. - Ability to work in a cross-functional manner. - Ability to make decisions which have a significant impact on the department’s credibility, operations, and services. - Ability to create materials such as reports and presentations for inside and outside the organization. - Time and territory management skills required. - Approximately 30% of travel is required; overnight travel is required as needed. Benefits - Generous vacation time and public holidays observed by the company. - Volunteer days. - Long term incentive and Employee stock purchase plans or equivalent offerings. - Employee wellbeing benefits. - Fitness reimbursement. - Tuition sponsoring. - Professional development plans. - Benefits vary by region and country.