• Provide personalized support to existing clients • Manage the contract renewal process • Proactively identify upsell and cross-sell opportunities • Prospect and acquire new clients

• You connect science, clinical practice and people: As a Sales Representative in Gastroenterology, you build sustainable relationships with hospital contacts. • You ensure that relevant information, services and training opportunities reach the right experts at the right time. • You independently develop and expand your territory, deepen existing networks and implement your own clearly defined projects. • You develop precise account plans and derive concrete stakeholder engagement activities from them. • You initiate, design and organize target-group-appropriate training events and maintain a presence at relevant congresses.

• Manage daily customer interactions, including order entry, tracking, and responding to inquiries with appropriate solutions • Coordinate closely with account managers to support and maintain customer relationships • Oversee order management with local business units to ensure timely and accurate fulfillment • Track orders and communicate delivery status to support on-time performance • Collaborate with product groups to develop bids and proposals aligned with customer requirements • Prepare and revise proposal and contract documents, ensuring clarity in scope, terms, and cost data • Investigate customer concerns and technical issues, contributing to corrective actions and continuous improvement • Execute change orders and support the collection of overdue invoices • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Managing specific accounts within designated territory • Maximizing existing business with current customers as well as the development of new accounts in the Specialty Retail segments • Accountable for profitable sales growth, allotted budget maintenance, new product placements, and promotional activities • Conducting ongoing business planning reviews • Securing quarterly Distributor sales reports • Working closely with key distributors to maximize their distribution capabilities • Presenting new items to customer base • Participation in regional and national food shows