• Manage daily customer interactions, including order entry, tracking, and responding to inquiries with appropriate solutions • Coordinate closely with account managers to support and maintain customer relationships • Oversee order management with local business units to ensure timely and accurate fulfillment • Track orders and communicate delivery status to support on-time performance • Collaborate with product groups to develop bids and proposals aligned with customer requirements • Prepare and revise proposal and contract documents, ensuring clarity in scope, terms, and cost data • Investigate customer concerns and technical issues, contributing to corrective actions and continuous improvement • Execute change orders and support the collection of overdue invoices • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Managing specific accounts within designated territory • Maximizing existing business with current customers as well as the development of new accounts in the Specialty Retail segments • Accountable for profitable sales growth, allotted budget maintenance, new product placements, and promotional activities • Conducting ongoing business planning reviews • Securing quarterly Distributor sales reports • Working closely with key distributors to maximize their distribution capabilities • Presenting new items to customer base • Participation in regional and national food shows

• Achieves sales objectives by providing independent sales coverage of assigned accounts or within assigned territory • Manages sales territory with regular supervision • Requests or receives assistance in handling situations requiring greater or different experience or knowledge

• Build and maintain strong, long-lasting relationships with both new and existing clients. • Serve as the primary point of contact for client inquiries, concerns, and support needs. • Identify and pursue new business opportunities through prospecting, networking, cold calling, and email outreach. • Execute strategic sales plans to achieve and exceed revenue targets. • Collaborate effectively with internal teams to ensure seamless client onboarding and satisfaction.