Hitachi Social Innovation is POWERING GOOD
Inside Sales Representative
Location
North Carolina + 1 moreAll locations: North Carolina | Pennsylvania
Posted
6 days ago
Salary
0
Seniority
Senior
Job Description
Inside Sales Representative
Hitachi
• Manage daily customer interactions, including order entry, tracking, and responding to inquiries with appropriate solutions • Coordinate closely with account managers to support and maintain customer relationships • Oversee order management with local business units to ensure timely and accurate fulfillment • Track orders and communicate delivery status to support on-time performance • Collaborate with product groups to develop bids and proposals aligned with customer requirements • Prepare and revise proposal and contract documents, ensuring clarity in scope, terms, and cost data • Investigate customer concerns and technical issues, contributing to corrective actions and continuous improvement • Execute change orders and support the collection of overdue invoices • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Job Requirements
- Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
- Minimum three (3) years of customer support experience in Industrial, EPC, Utility, or related fields; five (5) years preferred.
- General knowledge of Power Transmission & Distribution products/systems and Power Generation preferred.
- Experience with business-to-business customer support preferred.
- Proficiency with CRM systems and web portals; familiarity with SAP and Salesforce (SFDC) preferred.
- Proficient in Microsoft Office Suite (Word, PowerPoint, Excel)
- Based East Coast United States (preferred)
Benefits
- Attractive health and retirement benefits
- Access to learning platforms and career development programs
- Paid leave and flexible work arrangements
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