Role Description We are seeking a hands-on, proactive Senior Salesforce Administrator / Developer to join our team. This role will be responsible for managing and enhancing our Salesforce platform, including Certinia (FinancialForce), and supporting cross-functional teams across the organization. You’ll work closely with Finance, Sales, and Operations to build automations, dashboards, and process improvements that drive efficiency and insight. This is a unique opportunity to take ownership of a critical business system and grow into a leadership role as our organization scales. You’ll be the go-to expert for Salesforce and play a key role in enabling our teams to make data-driven decisions. You’ll join a collaborative, mission-driven team that focuses on operational excellence, continuous improvement, and innovation. The role also offers significant exposure to cross-functional projects and strategic initiatives, providing the opportunity to influence key business decisions and make a meaningful impact across the organization. Key Responsibilities - Serve as the primary administrator and developer for our Salesforce platform, including Certinia PSA and FFA modules. - Manage user setup, roles, profiles, permissions, and security settings. - Design, build, and maintain custom objects, fields, workflows, validation rules, and automations (Screen, Record-Triggered, and Scheduled Flows; Apex triggers and classes). - Develop and maintain dashboards and reports for Finance, Sales, and other departments. - Evaluate and pilot Salesforce AI tools (e.g., Agentforce, Einstein) to improve automation and analytics. - Support and lead system upgrades, testing, and troubleshooting in collaboration with Accounting and Finance teams. - Provide day-to-day support for Salesforce users, resolving issues and responding to enhancement requests. - Document system configurations, processes, and best practices. - Collaborate with stakeholders to gather requirements and translate them into scalable Salesforce solutions. - Ensure data integrity and system performance through regular audits and maintenance. - Train users and promote adoption of Salesforce features and best practices. Qualifications - 5–8 years of hands-on Salesforce development and administration experience. - Salesforce Administrator Certification required; Advanced Administrator, Platform App Builder, Platform Developer I/II, or Certinia Accredited Professional (PSA/FFA) certifications a plus. - Experience with Certinia PSA and Marketing Cloud Account Engagement (formerly Pardot) strongly preferred. - Proficiency in declarative tools (Flow Builder) and hands-on experience with Apex, SOQL, and Lightning Web Components. - Strong understanding of Salesforce architecture, security model, and data management best practices. - Experience with data migration and ETL tools (Data Loader, Workbench, or similar). - Experience with system integrations (REST/SOAP APIs). - Experience with sandbox-to-production deployment and change management. - Experience supporting Finance or FP&A teams is a plus. - Excellent communication and collaboration skills; ability to work with both technical and non-technical stakeholders. - Self-starter with a continuous improvement mindset and a passion for solving business problems with technology. Benefits - Salary range: $125,000 - $145,000. - Discretionary performance bonus. - 401(k) with company contribution. - Generous paid time off. - Benefits and wellness program. Company Description Council Advisors is the trusted partner for C-suite leaders of high performing companies – driving results where it matters most. We partner with CEOs and their teams to tackle their most critical challenges, backed by over 20 years of experience advising top leaders across corporations, investment firms, and non-profits. Through our expert practices – TMG, SSA & Co., and High Lantern Group - we help C-suite leaders turn strategic priorities into winning strategies.

Role Description Você atuará na intersecção entre Engenharia de Dados, Data Intelligence, CRM e Arquitetura Corporativa. Nosso ambiente respira inovação e alta performance. - Conectar nosso Data Lake ao Salesforce Data Cloud para ingestão e modelagem de dados. - Gerar segmentações inteligentes que alimentam o Marketing Cloud para réguas de comunicação. - Garantir que a arquitetura seja escalável, segura e eficiente, priorizando o uso nativo da plataforma sempre que possível. Responsibilities - Liderar a Arquitetura do Data Cloud: Desenhar e manter a arquitetura de dados dentro do Salesforce Data Cloud. - Governança de Integração: Definir os padrões de integração entre Data Lake, Data Cloud e Marketing Cloud. - Soluções Nativas vs. Customizadas: Avaliar requisitos de negócio e maximizar o uso de recursos nativos da Salesforce. - Apoio ao Time de CRM: Traduzir necessidades de campanhas em requisitos técnicos de dados e segmentação. - Otimização de Performance: Monitorar o consumo de créditos e eficiência das automações no Marketing Cloud. - Documentação Técnica: Manter documentação atualizada da arquitetura de solução, fluxos de dados e modelos de dados. Qualifications - Graduação em Ciência da Computação, Tecnologia da Informação ou área relacionada (ou experiência equivalente). - Mínimo de 5 anos de experiência nas ferramentas Salesforce. - Experiência em orientar e mentorar outras pessoas no uso das ferramentas Salesforce. - Experiência sólida na utilização de metodologias ágeis, como Scrum ou Kanban. - Experiência com ambientes complexos e escaláveis, garantindo alto desempenho, resiliência e eficiência. - Capacidade analítica e sistêmica para balancear decisões técnicas e de negócio. - Experiência Sênior em Salesforce: Vivência comprovada em desenho de arquitetura de soluções no ecossistema Salesforce. - Domínio de Salesforce Data Cloud: Conhecimento profundo sobre ingestão de dados e Data Model Objects. - Conhecimento em Marketing Cloud: Entendimento sólido de Automation Studio, Journey Builder e integração do Marketing Cloud com outros sistemas via APIs. - Modelagem de Dados e SQL: Forte capacidade de análise e manipulação de dados. - Mentalidade de "Click over Code": Capacidade de esgotar as possibilidades declarativas da ferramenta. Requirements - Certificações Salesforce Marketing Cloud, Data Cloud e Personalization (ex.: Marketing Cloud Email Specialist, Marketing Cloud Admin, etc.). - Conhecimento em Desenvolvimento SFMC: Familiaridade com AMPScript, SSJS ou SQL avançado dentro do Marketing Cloud. - Background em Big Data: Experiência prévia com arquiteturas de Data Lake e conceitos de ETL/ELT. - Experiência em Fintechs: Entender o contexto de recuperação de crédito e segurança da informação financeira. Benefits - Caju alimentação (R$ 1.148,00/mês); - Caju flexível (R$700,00/mês); - Plano de saúde nacional (sem mensalidade para o colaborador); - Plano odontológico; - Licença parentalidade estendida; - Programa de Participação de Resultados (anual); - WellHub; - Desconto em cursos de inglês; - Duo Gourmet; - Cartão Inter Black (com 1% de cashback na fatura); - Horário flexível; - Folga de aniversário; - Previdência privada;

• Facilitate business process reviews to identify customer requirements and processes • Translate customer requirements into Salesforce design, leveraging best practices and minimizing the need for custom development • Configure Salesforce Field Service Cloud solutions • Develop technical requirements and specifications for customers and the technical delivery team • Drive best practice UX design into each and every aspect of solution delivery • Manage all aspects of projects and customer communications • Deliver customer end user training and documentation • Oversee and be accountable for the successful completion of all aspects of assigned projects • Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management • Lead vision and strategy discussions with contact center and customer service leadership and management • Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers

• Facilitate business process reviews to identify customer requirements • Translate customer requirements into Salesforce design • Configure Salesforce Field Service Cloud solutions • Develop technical requirements and specifications • Drive best practice UX design into solution delivery • Manage all aspects of projects and customer communications • Deliver customer end user training and documentation • Oversee successful completion of assigned projects • Lead vision and strategy discussions