The New South Wales (NSW) Government serves as the governing body for Australia’s most populous state, dedicated to delivering programs and services that enha
Social Media Advisor
Location
Australia
Posted
17 days ago
Salary
$113.6K - $125.7K / year
Seniority
Senior
No structured requirement data.
Job Description
Social Media Advisor
NSW Government
Title: Social Media Advisor Job Description: Reference number req52209 Occupation Communications Marketing and Media, Consumer engagement Work type Full-Time Location Sydney City Salary Information 113,574-125,720 Grade: 7/8 Salary range: $113,574-$125,720 + superannuation and leave loading Duration: temporary full time role for up to 6 months Location: Hybrid with an in-office requirement 2 days a week in Sydney, McKell . This may be subject to change in line with DCS workplace policies Create engaging content and manage digital channels that connect people across NSW Telco Authority. We are seeking a creative and detail oriented communications professional to manage digital channels, develop engaging content and support internal and external communications across NSW Telco Authority. About the team This role sits within the Channels and Content team in the NSW Telco Authority. The team manages key internal and external communication channels and creates engaging, fit‑for‑purpose content that keeps staff and customers informed, connected and aligned with our brand. The team also provides strategic advice on all staff communications, ensuring the effective timing, flow and presentation of content across channels. Your responsibilities will include - Managing NSWTA’s LinkedIn presence, including content planning, publishing and performance monitoring - Gathering and maintaining channel performance data to support reporting and continuous improvement - Supporting Viva Engage content and community engagement, including advice to internal stakeholders - Writing and publishing TelcoNet articles and internal communications content - Supporting event photography and identifying content opportunities that showcase NSWTA’s work and people - Assisting with website updates, digital screens and other publishing activities - Ensuring all content is accurate, audience‑appropriate, accessible and on brand - Supporting content creation, community engagement and optimisation across channels to enhance reach and impact For more information on the role and its accountabilities, click here to view the role description. To be successful in this role you will have - Strong writing and editing skills, with the ability to produce clear, engaging and audience‑focused content - Experience managing digital or social media channels, including content planning and publishing - Strong judgement and attention to detail, particularly in reviewing and publishing content - The ability to work collaboratively and manage multiple priorities in a fast‑paced environment - Strong communication skills and the ability to engage effectively with stakeholders Nice to have - Experience with internal communications platforms (e.g. SharePoint, Viva Engage) - Basic photography or visual content skills - Familiarity with website content management systems - Experience working within government, corporate or brand‑led communications environments A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements. This role may require additional enhanced security vetting. About NSW Telco Authority NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders. We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters. NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services. We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe. NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements. We’re proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability. We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector. For more information, go to NSW Telco Authority Salary Grade 7/8, with the base salary for this role starting at $113574 base plus superannuation Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role. Closing Date: 9:59am Friday 5th June Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here.
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