Finding Mastery

Role Description At Finding Mastery, we help individuals and organizations unlock their potential at the frontier of high performance and wellbeing. We are looking for a CRM Specialist who is obsessed with the "science of the system." Your mission is to ensure our technology ecosystem, the backbone of our relationships with leaders, teams, and our community, is seamless, insightful, and scalable. You won’t just manage a database; you will help us understand the people we serve so we can provide them with the tools they need to be their best. What You’ll Do (Responsibilities) - System Architecture: Own the health, configuration, and evolution of our CRM. You’ll design workflows that make life easier for our sales, marketing, and coaching teams. - The "Human" Data: Audit and maintain data integrity. You’ll ensure that every interaction, from a podcast listener to an enterprise client, is captured accurately to provide a 360-degree view of our ecosystem. - Performance Analytics: Build and manage dashboards that track the "pulse" of the business. You’ll translate complex data sets into actionable insights for leadership. - Automation Mastery: Design and implement automated lead-nurturing paths and customer journeys that feel personal, not robotic. - Cross-Functional Collaboration: Act as the bridge between Marketing, Sales, and Operations, ensuring no one is working in a silo. - User Training: Empower the team by creating documentation and leading "mastery sessions" to ensure everyone is using our tools effectively. Qualifications - The Technician: 3+ years of experience in CRM administration (HubSpot or Salesforce preferred). You know how to build custom objects, complex workflows, and API integrations. - The Analyst: You don't just see numbers; you see patterns. You are proficient in Excel/Google Sheets and data visualization tools. - The High Performer: You thrive in fast-paced environments. You are detail-oriented (nothing slips through the cracks) but can also think big-picture. - The Learner: You have a growth mindset. You’re likely a fan of the podcast or the world of psychology/performance and are eager to apply those principles to your work. - Human-First: You understand that behind every data point is a person. You prioritize user experience and ethical data handling. Requirements - 3+ years of experience in CRM administration (HubSpot or Salesforce preferred). - Proficient in Excel/Google Sheets and data visualization tools. - Detail-oriented with the ability to think big-picture. - Growth mindset and interest in psychology/performance. - Prioritizes user experience and ethical data handling. Benefits - Salary Range: $75,000 – $95,000 per year (Commensurate with experience). - Comprehensive health, dental, and vision insurance. - 401(k) matching. - Professional development opportunities in the field of high performance.

Role Description The Social Media Manager at Finding Mastery will be responsible for overseeing the company's social media profile across various platforms. The individual will be in charge of creating, managing, and delivering fresh, innovative content daily while tracking and analyzing the results of these strategies. They will be expected to establish and maintain our company's voice across all Social Media Channels. - Plan, strategize and create social media content to enhance engagement and drive user interaction across all popular social media channels. - Work closely with the Marketing team in the development of a consistent and powerful brand personality on social media. - Regularly monitor competitors and industry updates to stay ahead in the market. - Track and analyze social media performance and trends. Incorporate insights gained into the development of ongoing strategies. - Collaborate with the Content, Design, and Product teams to generate a seamless and consistent customer experience across all platforms. - Stay up-to-date with changes in all social platforms, ensuring maximum effectiveness in reaching the target audience effectively. - Act as the first point of call for any social media advertising, branding, and promotional needs within the company. Qualifications - Excellent knowledge and understanding of social media platforms and their respective audiences. - A qualified candidate will have a Bachelor’s degree in Communications, Marketing, Business, or a related field, or relevant experience. - Minimum of 2 years of experience in managing social media accounts for brands or companies. - Excellent written and verbal communication skills, as well as exceptional time management and organizational skills. - Demonstrated ability to manage multiple tasks under tight deadlines. - Technology savvy with solid understanding of not just the social media universe, but also web design and SEO. - Experience with conducting audience and buyer persona research. Requirements - Compensation range $65,000 - $70,000. Benefits - Working in a highly motivating, fun and flexible working environment. - Being a part of a company that values social media and understands its importance. - Competitive salary and benefits package. - Regular and persistent opportunities for personal and professional growth. - Working with a highly passionate and committed team of experts. Company Description This is an exciting, challenging and rewarding role that will put you at the forefront of Finding Mastery's social media presence. If you are a creative, innovative and driven individual then we look forward to your application.